Triveni Pillari Kuppam
Bangalore
Summary
Results-oriented professional with over 8 years of industry experience, including 3 years specializing in the Purchasing Control Framework. Skilled in executing P2P Continuous Control Monitoring (CCM), establishing robust process governance, clear rulesets, and structured operational frameworks. Ability to lead cross-functional teams, and drive process improvements. Experienced in SAP ERP systems, including ECC, S/4HANA, along with supporting tools such as ServiceNow and JIRA.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Process App Development Senior Analyst
Accenture Technology
Bangalore
02.2023 - Current
- Refined the P2P Continuous Control Monitoring framework by designing control logic, supporting user acceptance testing (UAT), and conducting post-implementation validation to deliver compliant outcomes aligned with business requirements.
- Provide ongoing support to business owners on P2P control logic, ensuring smooth operations, and adherence to the procedures.
- Partnered with business and technical teams to monitor and mitigate the alerts.
- Conducting a thorough analysis of alerts, communicating findings clearly, and identifying gaps to business teams for informed decision-making in choosing the right parameters.
- Acted as liaison between ALR's and third-party tools for developing specified logic.
- Analyzing purchase order processing and approvals while ensuring segregation of duties (SOD) compliance across procurement activities.
- Assisted the audit team by responding to their inquiries, providing clear explanations, and supporting documentation as required.
- Conducting knowledge transfer sessions to ensure adherence to logic, in accordance with the CCM guidebook.
- Maintaining a positive and professional attitude toward business.
- Preparing SOPs and supporting documentation to enable business teams to effectively understand key processes.
Senior Analyst
Concentrix
Bangalore
02.2021 - 04.2022
- To assist customers with queries related to their order status, available products, dispatch details, payment details via emails by dealing with multiple customers at the same time.
- Managing the Returns and the Refunds process.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, comments and complaints.
- Maintaining a positive, empathetic and professional attitude towards customers at all times.
- Coordinating with different courier partners, to get an update on the delivery status etc.
- To manage daily tasks and duties related to process with strict compliance to guidelines.
Senior Analyst
State Street Hcl Services
Chennai
06.2017 - 03.2020
- Consulting & Support for SAP Applications for client locations.
- Support the clients in the areas of GL, AR, AP, AA and CO modules.
- Involved in the configuration changes of SAP FI.
- Handling the new requirements in FI right from configuring the system in development client, testing in quality assurance and transporting it to production.
- Providing day to day operational and process support to the users.
- Acknowledge escalated tickets from level #1.
- Create, change request as per the user requirements.
- Solving cross integration issues relating to FI-MM.
- Interactions with End-users daily basis to solve the issues through tele/net communication.
- Updating the monthly foreign exchange rates.
- Involved in month end close activities.
- Defining the classes of assets, capitalization procedures and depreciation calculations. The actual procurement of assets, inter / intra-company transfer of assets, asset retirements, asset shutdowns and asset capitalizations are also designed to include all the possible business scenarios.
- Attended KT sessions and updated knowledge with new issues.
Senior Analyst
Infosys Pvt.Ltd
Chennai
12.2015 - 06.2017
- Looking over the Accounting of Clients.
- Creating Purchase orders.
- Conducted Work sessions with core team users and finalizing the As-Is Business process, preparing and reviewing the Documents.
- Finalize the day's balance and prepare and print management reports.
- Involved and designed solution for the business payment & Invoice process.
Education
MBA - Finance & Marketing
Sree Vidyanikethan Institute of Management
TirupatiSkills
- Configuration and testing
- Audit and compliance assistance
- P2P controls and compliance framework
- Process improvement and optimization
- Cross-functional collaboration
- Soft skill
Certification
- SAP Certified Associate - Implementation Consultant - SAP S/4HANA Cloud Public Edition - Financial Accounting
- SAP Certified Associate - SAP S/4HANA Cloud Private Edition, Financial Accounting
Disclaimer
I hereby declare that the above-furnished information is true and correct to the best of my knowledge.
Timeline
Process App Development Senior Analyst
Accenture Technology
02.2023 - Current
Senior Analyst
Concentrix
02.2021 - 04.2022
Senior Analyst
State Street Hcl Services
06.2017 - 03.2020
Senior Analyst
Infosys Pvt.Ltd
12.2015 - 06.2017
MBA - Finance & Marketing
Sree Vidyanikethan Institute of Management