Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

TRIVENI PUJARI

VIJAYAWADA

Summary

Hardworking and ambitious Deputy Manager with FIVE year background in BANKING industry. Exceptional leadership and mediation traits. Dedicated to ensuring all associates provide the highest level of customer service.

Overview

5
5
years of professional experience

Work History

Deputy Manager

INDUSIND BANK
VIJAYAWADA
06.2023 - Current
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Promoted bank products and services to customers.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Helped customers understand and use mobile applications and online banking.
  • Set up new and regularly serviced existing accounts to bring in maximum revenue.
  • Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
  • Drove branch sales and portfolio growth by recommending various financial products to prospective customers.
  • Leveraged customer service and sales abilities to consistently meet performance goals.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads

Assistant Manager

KOTAK MAHINDRA BANK
VIJAYAWADA
09.2021 - 06.2023
  • Resolved customer issues while maintaining professionalism.
  • Cross-sold additional banking products to meet customer needs.
  • Handled large-volume cash deposits and withdrawals.
  • Conducted routine audits for compliance with regulations.

Assistant Manager

AXIS BANK
VIJAYAWADA
08.2019 - 08.2021
  • Promoted bank products and services to customers.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Resolved customer issues while maintaining professionalism.
  • Escalated complex issues to appropriate departments for resolution.
  • Promoted available products and services to customers during service, account management and order calls.

Education

MBA - Financial Planning

PSCMR COLLEGE
VIJAYAWADA
04-2019

B. COM - COMPUTERS

ANDHRA LOYOLA COLLEGE
VIJAYAWADA
03-2017

Bachelor of Arts - MEC

SRI VIDYA COLLEGE
VIJAYAWADA
03-2014

High School Diploma -

GAYATRI VIDYALAYAM
VIJAYAWADA
03-2012

Skills

  • Quick decision-making abilities
  • Performance Improvements
  • Strong delegating abilities
  • Sound skills in sales
  • Operations Management
  • Staff Training and Development

Languages

Telugu
First Language
English
Beginner
A1

Timeline

Deputy Manager

INDUSIND BANK
06.2023 - Current

Assistant Manager

KOTAK MAHINDRA BANK
09.2021 - 06.2023

Assistant Manager

AXIS BANK
08.2019 - 08.2021

MBA - Financial Planning

PSCMR COLLEGE

B. COM - COMPUTERS

ANDHRA LOYOLA COLLEGE

Bachelor of Arts - MEC

SRI VIDYA COLLEGE

High School Diploma -

GAYATRI VIDYALAYAM

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