Summary
Overview
Work History
Education
Skills
Reading Books & Listening Musics
Languages
Timeline
Generic

Truptimayee Das

Balasore

Summary

Proven expertise in elevating customer satisfaction and sales at Westside (A TATA Enterprise) through top-notch service and problem resolution. Skilled in presentation and soft skills training, adept at analyzing feedback to drive improvements. Achieved notable customer service excellence, enhancing store environment and customer loyalty.

Overview

2
2
years of professional experience

Work History

Retail

Westside ( A TATA Enterprise)
04.2023 - 11.2024
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Bachelor of Arts -

P.S MAHILA MAHAVIDYALAYA NAHANGA
Balasore, India

Skills

  • Presentation skills training
  • Learning management systems
  • Feedback analysis
  • Soft skills training
  • Sales training

Reading Books & Listening Musics

  • Reading books exposes you to new ideas, concepts, and perspectives.
  • Music can calm your mind, reduce anxiety, and promote relaxation.

Languages

Hindi
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Odia
Bilingual or Proficient (C2)

Timeline

Retail

Westside ( A TATA Enterprise)
04.2023 - 11.2024

Bachelor of Arts -

P.S MAHILA MAHAVIDYALAYA NAHANGA

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Truptimayee Das