Tufail Akhtar
Kolkata
Summary
Proactive professional accomplished in hiring, developing, and motivating employees. Successful at building rapport at all levels and resolving issues smoothly.
Adept in MS Office and skilled in communication, I excel in resolving employee relations issues while fostering a collaborative team environment. Committed to enhancing organizational culture and efficiency.
Overview
2
2
years of professional experience
Work History
HR Executive (intern)
Al Qadir Consultancy
Kolkata
2024.10 - 2024.12
- Created training programs for new employees to help them become familiar with company culture and expectations.
- Coordinated with payroll department to ensure accurate processing of salaries and benefits payments.
- Reviewed resumes of applicants before forwarding them onto hiring managers for consideration.
- Conducted recruitment processes including job postings, interviewing, background checks, and onboarding new hires.
- Managed employee relations issues such as grievances, disciplinary actions and terminations.
Customer Care Executive
DigiTech Call Systems
Kolkata
2024.07 - 2024.09
- Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
Coordinator
Aspiration Classes
Kolkata
2022.11 - 2024.04
- Resolved customer complaints in a timely manner while upholding company standards.
Education
BBA - Marketing
IQ City United World School of Business
Kolkata 2025-07
ISC - Commerce
St Thomas Boys School
Kolkata 2022-04
ICSE - Commerce
St Thomas Day School
Kolkata 2020-04
Skills
- Ms Office
- Communication
- Active Learner
- Leadership Quality
- Teamwork
- Adaptability
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
HR Executive (intern)
Al Qadir Consultancy
2024.10 - 2024.12
Customer Care Executive
DigiTech Call Systems
2024.07 - 2024.09
Coordinator
Aspiration Classes
2022.11 - 2024.04
BBA - Marketing
IQ City United World School of Business
ISC - Commerce
St Thomas Boys School
ICSE - Commerce
St Thomas Day School