Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tumma Meena

Hyderabad

Summary

Sales support professional with a solid background in ERP and CRM systems, adept at handling sales and tax invoicing tasks. Exceptional attention to detail and strong support skills for customers and accountants contribute to improved sales results. Focused on delivering measurable outcomes through dedicated assistance.

Overview

5
5
years of professional experience

Work History

Customer Service Executive

Intertek India Pvt.Ltd
Hyderabad
08.2024 - Current
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Guided customers in lab testing services, emphasizing Sampling & Sample collection, vendor creations and payments process.
  • Executed key projects: Tea Board, Faitta, and Mjunction.
  • Preparation of quotations and Tax invoices,Managed payment processes for efficient financial operations.
  • Performed essential administrative duties, including document filing and database maintanance.
  • Monitored customer feedback regularly to identify areas for improvement in services offered.

Inside Sales Executive

Nova Agritech & Science
Hyderabad
12.2020 - 06.2024
  • Maintained accurate records of all sales activities through CRM and ERP software tools.
  • Analyzed customer feedback to identify improvement opportunities for products and services.
  • Generated detailed reports on weekly sales performance, including calls, opportunities, deals, and revenue.
  • Collaborated with marketing department to develop campaigns aimed at lead generation.
  • Preparation of quoatations,Vendor creation,Tax invoices and collection of payments.
  • Provided accurate information about products and services to customers.

Education

Master of Science - Microbiology

Siddhartha Pg College
Kukatpally
01-2023

Bachelor of Science - Microbiology

Govt.Degree College
Begumpet
01-2021

Bipc - Science

Spoorthy Jr.college
Medchal
01-2018

Skills

  • Ms word,Excel,Power point
  • CRM & ERP software
  • Problem solving
  • Quick learner
  • Email management
  • Invoice processing

Accomplishments

  • Intertek-iappreciate wow certificate.

Timeline

Customer Service Executive

Intertek India Pvt.Ltd
08.2024 - Current

Inside Sales Executive

Nova Agritech & Science
12.2020 - 06.2024

Master of Science - Microbiology

Siddhartha Pg College

Bachelor of Science - Microbiology

Govt.Degree College

Bipc - Science

Spoorthy Jr.college

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Tumma Meena