Leadsquared
Tuneer Sarkar
Business Development Manager
Kolkata,WB
Summary
Skilled Business Development leader in both B2C and B2B offering overall 5.5 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. Being an engineer have a love for technology and keen interest in learning and growing in the field of SaaS market.
Overview
7
7
years of professional experience
16
16
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Business Development Manager
Think and Learn Pvt Ltd
Bangalore
08.2020 - Current
- B2B and B2C sales
- Managing and training 25+ people remotely to get them prospect-qualify-present-close deals with customers.
- Planning of sales strategies and doing market research, prospecting and qualifying from old disqualified customers using strong CRM tools like Leadsquared and Salesforce.com.
- Targeting Prospect B2B clients for merger and expansion.
- Generate MIS reports on incoming leads, sessions booked, sessions fixed, revenue generated and Performance Report.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Senior Business Development Associate
Think and Learn Pvt Ltd
Kolkata
03.2019 - 08.2020
- Worked on SaaS based Ed-Tech product, understand and obtain thorough working knowledge over product and services.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Responsible for Lead generation using cold calling/cold mailing and B2B lead generation using tools like Sales Navigator and Zoominfo.
- Actively seek out new sales opportunities through calling and set up meetings with potential clients and understand their pain areas and concerns.
- Networked among local business and community organizations to develop leads and generate business.
- Performed social media marketing by reaching out to new prospects through different social media platforms like Facebook, LinkedIn and Whatsapp
- Closed on spot deals by understanding pain points of clients and delivering clients with best solution as product.
- Focused mainly on customer satisfaction and proper SaaS selling to maintain remarkable retention rate of 98.9%.
- Onboarded minimum 10-12 clients every month and maintained relation with them for better customer satisfaction and retention.
- Processed all financial loans and handled documents of every customer.
- Share customer experience with upper management for necessary changes on Sales strategies and product development.
Software QA Engineer
Tata Consultancy Services
Hyderabad
08.2017 - 02.2019
- Project Owner : Johnson and Johnson
- End to End Software Development and Validation of Automated Complaints Handling Software for Medical device in accordance with requirements from IEC 62304, ISO 13485, ISO 14971, 21 CFR Part 820 and FDA General Principal for Software Validation.
- Developed and executed QA test cases, scripts and procedures for automated software maintenance.
- Development and Review of SDLC Planning records such as -Software Development Plan (SDP), Software Risk Management Plan, Software Configuration Management Plan
- Perform Compliance Analysis, Development and Review of Compliance / Validation Plan and Compliance / Validation Report.
- Perform Business Impact Assessment, Data Integrity Assessment and Application Risk and Security Self-Assessment.
- Development and Review of Software Requirement specifications, Software Architecture Design and Software Detailed Design, Software Risk Management File.
- Creation and Review of Test Plan and Protocols for Unit, Integration, System and Acceptance Testing and generating respective Test Execution and Test Summary Reports.
- Project Management activities including Resource Management, Process Improvement (PDCA)
Intern Engineer
BSNL
Kolkata
07.2016 - 08.2016
- Studied manufacturing processes to improve overall knowledge.
- Collaborated with senior engineers on projects and offered insight.
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
Education
Bachelor of Technology - Electronics And Communication Engineering
RCC Institute Of Information Technology
Kolkata 08.2013 - 07.2017
Higher Secondary - Science
Abhinav Bharti High School
Kolkata 03.2011 - 03.2013
All India Secondary School Examination - General Studies
DAV Public School
Kolkata 04.2001 - 03.2011
Skills
Strategic Thinkingundefined
Software
Google Docs
Ms Office
LinkedIn Sales Navigator
Certification
Ericsson : Excel Training Program on Advanced Telecom
Accomplishments
- Have been amongst the Top 10 Performing Managers from entire India for the 2020-2023.
- Secured Rank 1 position as a Business Development Manager - Pan India multiple times.
- Directed a team in bringing in 2000+ new customers in 2021 , with a total revenue of INR 12+Cr .
- Increased yearly revenue conversion on disqualified leads by 15% from 2% to 17% in 2022.
- Awarded " BDA with Highest Average Call Time " for the month of November 2019.
- Awarded " Star of the Month " by TCS in the month of January 2019 for outstanding contribution to the organization in meeting project deadline.
Interests
Cricket
Badminton
Table Tennis
Dance
Travelling
Timeline
Business Development Manager
Think and Learn Pvt Ltd
08.2020 - Current
Senior Business Development Associate
Think and Learn Pvt Ltd
03.2019 - 08.2020
Software QA Engineer
Tata Consultancy Services
08.2017 - 02.2019
Ericsson : Excel Training Program on Advanced Telecom
10-2016
Intern Engineer
BSNL
07.2016 - 08.2016
B.S.N.L.(CTTC) Advanced Telecom
07-2016
Bachelor of Technology - Electronics And Communication Engineering
RCC Institute Of Information Technology
08.2013 - 07.2017
Higher Secondary - Science
Abhinav Bharti High School
03.2011 - 03.2013
All India Secondary School Examination - General Studies
DAV Public School
04.2001 - 03.2011
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