Dynamic and results-oriented finance professional with an MSc in Finance & Risk Management (University of West London) and an MBA in Marketing & Financial Management. Skilled in financial analysis, risk assessment, compliance, sales, and business development with over 5 years of diverse experience spanning banking, corporate finance, and client relationship management across India and the UK.
Recognized for delivering measurable results such as improving customer satisfaction scores, enhancing portfolio growth, reducing operational costs, and driving revenue increases. Adept at combining analytical insights with client-centric strategies to achieve business objectives.
Now seeking to leverage financial and business expertise in financial analysis, risk management, investment advisory, or corporate finance roles in the Indian job market.
Overview
6
years of professional experience
1
Certification
Work History
SecuriGroup
Customer Support Officer
02.2024 - Current
Job overview
Company Overview: Television Centre, London, UK
Oversaw client support and corporate facility operations within strict compliance frameworks.
Assisted in risk monitoring and compliance checks, mitigating financial & operational risks.
Streamlined escalation processes and problem resolution, resulting in a 15% improvement in customer satisfaction scores.
Coordinated with security, finance, and operations teams to ensure smooth functioning of corporate accounts.
Gained exposure to UK compliance and corporate governance frameworks.
Television Centre, London, UK
Unacademy
Business Development Executive (Sales & Financial Advisory)
01.2021 - 08.2021
Job overview
Company Overview: Bengaluru, India
Analyzed customer financial needs & data to recommend investment-linked learning plans.
Created financial projections and optimized pricing strategies, contributing to higher conversion rates.
Reduced operational expenses by 15% through precise financial planning and resource allocation.
Negotiated with institutional clients, boosting subscription revenues and building long-term client relationships.
Recognized as a consistent top performer in quarterly sales targets.
Dissertation: Do UK Investors Apply Socially Responsible Screens When Building Their Stock Portfolios to Increase Their Performance by Incorporating Such Screens into Their Investment Process
Chandigarh University
MBA from Marketing & Financial Management
01.2019
University Overview
Specialized in dual focus: Marketing Strategy & Financial Analysis
Project: Customer Service Quality in Religare – analyzed customer experience frameworks, service delivery efficiency, and satisfaction levels in the Indian financial services sector.
SPMR College of Commerce
B.Com from Finance & Accounting
01.2016
University Overview
Major coursework in Corporate Accounting, Taxation, and Business Law
Skills
Financial Analysis & Reporting
Risk Assessment & Compliance
Budgeting & Forecasting
Client Portfolio Management
Regulatory Compliance
Technical Tools
Market Research & Trend Analysis
Business Development & Sales
MS Office Suite
Data Tools
Banking/Finance Exposure
Soft Skills
Certification
Advanced Microsoft Excel (Macros, VBA, Data Analysis)