Tushar Ghadi
HR-Insurance & Employee Benefits
Summary
HR Professional with 14+ Years of Experience in managing all aspects of HR operations, including employee Insurance, Wellbeing and Benefit. Known for excellent problem-solving and decision-making skills and the ability to foster strong relationships with employees at all levels.
Overview
18
18
years of professional experience
2006
2006
years of post-secondary education
Work History
HR (Assistant Manager)
L&T Finance Limited
02.2022 - Current
- Processed monthly employee endorsements for Group Mediclaim, Personal Accident, and Term Life Insurance policies as well as Annual Health Check up, Teleconsultation and EAP benefits, ensuring accurate and timely updates for additions, deletions, and promotions. Maintained 100% accuracy and compliance with insurance provider requirements and internal timelines, minimizing coverage gaps and audit discrepancies.
- Addressed and resolved employee queries related to insurance policies, benefits, and claims through multiple channels, including HR Service Desk, email, phone, and in-person help desks. Provided end-to-end support and intervention in escalated cases, ensuring timely resolution and high employee satisfaction.
- Managed end-to-end renewal processes for employee insurance policies by soliciting competitive quotes from multiple vendors, leading negotiations, and selecting providers based on cost-effectiveness and service quality.
- Handled end-to-end death claim processes, including claim intimation, coordination with BHR and family members for document collection, and liaising with insurance companies and TPAs to ensure timely claim settlement. Addressed employee grievances related to insurance claims effectively.
- Maintained comprehensive master data related to employee benefits, enabling effective data analysis and informed decision-making. Supported audit processes by ensuring accurate and readily available records.
- Successfully launched key wellbeing initiatives including Emergency Ambulance Services, Employee Assistance Program (EAP), and In-house Doctor Visit Desk. Enhanced benefit utilization through increased awareness by conducting email campaigns, SMS communication, roadshows, and organizing webinars and health camps focused on employee wellbeing.
Employee Benefits (Assistant Manager)
Family Health Plan Insurance TPA Ltd
12.2020 - 01.2022
- Handling Mediclaim Policies for Corporate Clients.
- Verifying Mediclaim files for employees as per Insurance policy norms.
- Visiting corporate Offices as a Helpdesk to assist employees with Mediclaim Procedures and documentation.
- Conducting Monthly review sessions with the Clients HR team.
- Arranging Wellness Activities as per client requirements with the help of the Wellness Team.
- Organize Review meetings with corporate clients, brokers, and internal committees to present services and turnaround times.
- Manage zero escalations via communication and tracking systems, monitor TAT for all corporates.
- Conduct regular MIS reviews to share insights with brokers, insurance companies, and HR personnel.
Employee Benefits (Assistant Manager)
Paramount Health Services & TPA Pvt Ltd.
06.2015 - 06.2020
Employee Benefits (Senior Executive)
Medi Assist Insurance TPA Pvt Ltd.
02.2013 - 05.2015
Relationship Manager
Shree Associates Insurance Broker
10.2012 - 10.2013
Client Relation (Senior Executive)
Raksha Health Insurance TPA Pvt. Ltd
02.2010 - 09.2012
Credit Cards (CPA)
ICICI Bank Ltd
01.2007 - 09.2009
Education
B.COM -
Dnyanasadhana Collage
HSC - undefined
Dnyanasadhana Collage
SSC - undefined
Vanita Vikas Vidyalaya
Location Preference
- Mumbai, Maharashtra
- Navi Mumbai, Maharashtra
- Thane, Maharashtra
Timeline
HR (Assistant Manager)
L&T Finance Limited
02.2022 - Current
Employee Benefits (Assistant Manager)
Family Health Plan Insurance TPA Ltd
12.2020 - 01.2022
Employee Benefits (Assistant Manager)
Paramount Health Services & TPA Pvt Ltd.
06.2015 - 06.2020
Employee Benefits (Senior Executive)
Medi Assist Insurance TPA Pvt Ltd.
02.2013 - 05.2015
Relationship Manager
Shree Associates Insurance Broker
10.2012 - 10.2013
Client Relation (Senior Executive)
Raksha Health Insurance TPA Pvt. Ltd
02.2010 - 09.2012
Credit Cards (CPA)
ICICI Bank Ltd
01.2007 - 09.2009
HSC - undefined
Dnyanasadhana Collage
SSC - undefined
Vanita Vikas Vidyalaya
B.COM -
Dnyanasadhana Collage
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