Summary
Overview
Work History
Education
Skills
Timeline
Projects
Projects
CustomerServiceRepresentative
Tushar Jain

Tushar Jain

Bengaluru

Summary

Senior Operations Research Analyst with proven track record of success designing models and analytical programs to solve business problems. Results-oriented with strong research and decision-making skills to determine specifications and develop action plans for projects. Collaborative with excellent interpersonal and communication skills across diverse groups.

Overview

4
4
years of professional experience

Work History

Operations Analyst

Amazon Pay India
Bengaluru
09.2020 - Current
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.
  • Designed and developed customized extract, transform and load (ETL) applications per client specifications.
  • Maintained complex T-SQL queries, views and stored procedures in multi-database environment with little supervision.
  • Produced detailed and relevant reports for use in making business decisions.

MIS Executive

Ienergizer
Noida
10.2018 - 09.2020
  • Produced tables, pivot reports and charts for use in key decision-making processes.
  • Maintained MIS security and performance levels, dictating organizational policy to maintain threat protection effectiveness.
  • Planned and led administration of management information system for achieving threshold-level performance.
  • Used Power BI to input, analyze and model data.

Education

B.Tech - Computer Science

Amrapali Institute
Haldwani
08.2018

Skills

  • MS SQL
  • Microsoft Excel
  • Microsoft Power BI
  • Python
  • Variance Analysis
  • Data Analysis
  • Cost Data Analysis
  • Accounts Payable and Accounts Receivable
  • Financial Risk Monitoring
  • Batch Reconciliation
  • Bank Statement Reconciliation

Timeline

Operations Analyst

Amazon Pay India
09.2020 - Current

MIS Executive

Ienergizer
10.2018 - 09.2020

B.Tech - Computer Science

Amrapali Institute

Projects

1. Analyzing Promo Campaigns - Created stored procedure to download the utilization data of the current running promos and the basis of the downloaded report created Power BI dashboard to monitor over utilization and under utilization for the stakeholders.

2. Monthly Reconciliation - Created stored procedure to download the PO data and the monthly utilization and created the Power BI report for reconciliation to share with stakeholders.

3. Risk Investigation - Created a query to analyze risks for the promos and to check if it is legitimate request for the promo creation or not.

4. Transaction Monitoring - Created one trigger if any transaction for cashback will be failed so it will raise alarm so that we can avoid customers escalation.

5. UPI Transaction Monitoring - Created query to check failed UPI transaction on Amazon Pay to disburse the penalty amount.

6. Analyzing Bank Campaigns - Created dashboard to monitor bank campaigns like IBD, NCEMI, created query to download such transactions to share the RRN details with respective bank.

7. AP and AR Analyzing - Need to create AP and AR sheets on Excel using excel formulas and need to raise invoices for the AR to the respective entities using PWC tool.

Projects

1. Analyzing Promo Campaigns - Created stored procedure to download the utilization data of the current running promos and the basis of the downloaded report created Power BI dashboard to monitor over utilization and under utilization for the stakeholders.

2. Monthly Reconciliation - Created stored procedure to download the PO data and the monthly utilization and created the Power BI report for reconciliation to share with stakeholders.

3. Risk Investigation - Created a query to analyze risks for the promos and to check if it is legitimate request for the promo creation or not.

4. Transaction Monitoring - Created one trigger if any transaction for cashback will be failed so it will raise alarm so that we can avoid customers escalation.

5. UPI Transaction Monitoring - Created query to check failed UPI transaction on Amazon Pay to disburse the penalty amount.

6. Analyzing Bank Campaigns - Created dashboard to monitor bank campaigns like IBD, NCEMI, created query to download such transactions to share the RRN details with respective bank.

7. AP and AR Analyzing - Need to create AP and AR sheets on Excel using excel formulas and need to raise invoices for the AR to the respective entities using PWC tool.

Tushar Jain