Summary
Overview
Work History
Education
Skills
Tools
Timeline
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Tushar Joseph

Tushar Joseph

Mysore

Summary

Experienced product specialist with a strong background in B2B sales, delivering exceptional results. Demonstrated track record of consistently achieving high sales targets. Skilled in building and maintaining client relationships, utilizing effective communication and negotiation strategies. Driven professional who thrives in fast-paced environments and is committed to driving business growth through successful sales delivery.

Overview

9
9
years of professional experience

Work History

Product Specialist

SocialPilot
01.2024 - Current
  • Contributed to generating $150,000 in revenue within one year through strategic initiatives and effective client engagement.
  • Achieved and maintained a stable MRR of USD 3,000–3,500 by driving repeat business and fostering long-term client relationships.
  • Assisted with demonstrations for SocialPilot to showcase functionality.
  • Produced a series of instructional videos showcasing various SocialPilot functionalities, enhancing customer understanding and enabling the sales team to integrate them into outreach emails for more effective communication.
  • Trained and provided coaching to junior team members.
  • Boosted customer retention by providing exceptional product support and addressing user concerns.
  • Continually expanded knowledge of SocialPilot product line.
  • Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.

Senior Sales Specialist

Simplilearn
04.2022 - 10.2023
  • Awarded with multiple awards and certificates for Entrepreneurship and Goal achievement.
  • Handled and overachieved monthly target of 50,000 - 60,000 USD.
  • Answered customers' questions regarding Caltech products, prices, and availability in California Region.
  • Worked closely with working professionals from United States especially in West Coast region in B2C and B2C2B format.
  • Handled Caltech AI and Machine Learning, Cybersecurity, Cloud Computing and Web Development categories.
  • Developed and deepened customer relationships to drive revenue growth and reference.
  • Used digital methods and traditional telephone approaches to generate sales.
  • Presenting weekly business forecast to company leadership in Weekly Business Reviews.
  • Maintained data using Google Sheet for Daily, Weekly and Monthly Reporting.
  • Leading projects and analyzing data to identify opportunities for improvement with help of Tableau.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Software Test Engineer

Accenture
07.2016 - 12.2018
  • Wrote detailed test scenarios and cases, accurately logging errors and defects in comprehensive test reports
  • Collaborated with engineering teams to deliver robust, scalable testing and improvement strategies
  • Coordinated exploratory testing with developers and external testers to effectively assess viability
  • Documented, triaged and managed defects in Jira and worked with developers to facilitate timely resolutions
  • Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction
  • Completed unit and regression tests of Webpage during start and finish of every release
  • Responsible for mentoring freshers and get them up to speed for upcoming releases
  • Data creation, manipulation and deleting of data from sql database to test certain business scenarios
  • Driving calls with business teams to understand business requirements and implementing them during test phase.

Education

MBA -

Nagindas Khandwala College
2021

B.E -

National Institute of Engineering
2016

Skills

  • Demonstrations
  • Outstanding interpersonal skills
  • Mastery of data collection
  • Client relationship management
  • Negotiation & deal closing
  • Objection handling
  • Account management
  • Upselling & cross-selling
  • Consultative selling
  • Presentation & storytelling
  • Persuasive communication
  • Networking & rapport building

Tools

Hubspot

Salesforce

Apollo

Jira

HP ALM


Timeline

Product Specialist

SocialPilot
01.2024 - Current

Senior Sales Specialist

Simplilearn
04.2022 - 10.2023

Software Test Engineer

Accenture
07.2016 - 12.2018

B.E -

National Institute of Engineering

MBA -

Nagindas Khandwala College

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Tushar Joseph