Tushar Mistry
MUMBAI
Summary
Dynamic and visionary leader with a proven track record in retail operations and management, combining strategic planning expertise with a results-driven approach. Recognized as a skilled dealmaker, adept at identifying opportunities that drive growth and enhance operational efficiency. Committed to fostering collaborative environments that inspire teams to exceed performance goals while delivering exceptional customer experiences. Passionate about leveraging innovative strategies to navigate the evolving retail landscape.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager - Retail Project and Leasing
Star Dental Centre Pvt Ltd
12.2025 - Current
- Directing the entire Mumbai and Navi Mumbai region projects.
- Increased market share with strategic business development efforts of opening more centers, expanding into untapped markets.
- Coordinating with zonal head of dental professionals to enhance operational efficiency.
- Successfully managing budgets and allocated resources to maximize productivity and profitability.
Senior Manager – Retail Operations and Business Development
MAKEO HEALTHCARE TECHNOLOGIES PVT LTD
02.2021 - 07.2025
- Driving the Pan India expansion of Makeo Toothsi & Skinnsi retail projects.
- Predominantly opened 30+ retail outlets in PAN India.
- Responsible for Franchise Expansion and retail operations management.
- Directed 5 departments (Project, Sales, Admin, Legal and Franchise team).
- Responsible for P&L of company owned Retail centers.
- Provided strong leadership to enhance team productivity and morale.
Assistant General Manager
FRANCHISE INDIA PARTNERS PRIVATE LTD
12.2018 - 03.2020
- Promoted from Business Coach to Assistant General Manager in 6 months.
- Scaled 16 Brands with 34 franchise outlets.
- Directed the West Region with a team of 10 Business Development managers.
- Winner of Molecule for the April-May-June quarter in Pan India contest.
Key Account Manager
MFI DOCUMENT SOLUTIONS LTD
02.2017 - 11.2018
- B2B revenue generation in markets of Uganda, Tanzania and Rwanda.
Education
MBA - Marketing
BHARATHIAR UNIVERSITY
Bengaluru07-2016
PGPM - International Business Management
IBMR- International Business School
Bengaluru07-2016
Bachelor of Commerce - Commerce
UNIVERSITY OF MUMBAI
Mumbai06-2012
Skills
- Organizational strategy
- Market expansion strategies
- Brand development
- Stakeholder engagement
- Project execution
- Team leadership
- Retail growth strategy
- Decision-making
Certification
Leadership and communication from Singapore Human resource institute
Languages
English
Hindi
Marathi
Gujarati
Websites And Social Links - Linkedin
https://www.linkedin.com/in/tushar-mistry-40a10a64?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app
Personal Information
Title: SENIOR MANAGER – RETAIL OPERATIONS AND BUSINESS DEVELOPMENT
Interests
- Football
- Badminton
- Swimming
- Sketching
- Bike Riding
Virtual Gamer, Football and sketching
Growth-oriented person dedicated to tackling complex challenges and exploring new opportunities. Due to my interpersonal skills my expertise in relationship management ensures high team morale and seamless workflow continuity across long-standing engagements. Playing games enhances by dopamine and boosts my logical thinking capabilities.
Timeline
Manager - Retail Project and Leasing
Star Dental Centre Pvt Ltd
12.2025 - Current
Senior Manager – Retail Operations and Business Development
MAKEO HEALTHCARE TECHNOLOGIES PVT LTD
02.2021 - 07.2025
Assistant General Manager
FRANCHISE INDIA PARTNERS PRIVATE LTD
12.2018 - 03.2020
Key Account Manager
MFI DOCUMENT SOLUTIONS LTD
02.2017 - 11.2018
MBA - Marketing
BHARATHIAR UNIVERSITY
PGPM - International Business Management
IBMR- International Business School
Bachelor of Commerce - Commerce
UNIVERSITY OF MUMBAI