Tushar Patil
Cybersecurity Network Engineer
Bengaluru
Summary
Knowledgeable in various Palo Alto Strata Products with strong background in Cybersecurity, Networking, technical support and troubleshooting across various network systems. Proven track record of resolving complex issues efficiently, contributing to system uptime and customer satisfaction. Demonstrates expertise in problem-solving and technical communication.
Overview
7
7
years of professional experience
1
1
Certification
2
2
Languages
Work History
Cybersecurity Technologist 2
Oceaneering International
07.2025 - Current
- Monitor and analyze enterprise security events using Splunk SIEM to detect potential threats, anomalies, and policy violations.
- Monitoring and enforcing from Sentinel One, managing endpoint policies and exclusions, blocking, and including standard threats to safeguard endpoints.
- Managing carbon black Bit-9, monitoring server files and server health, blocking threat indicators, and approving files as per the infra changes.
- Inspecting CyberArk Endpoint Manager to manage and safeguard endpoints (PC) and to monitor the specific set of user devices, which helps in the productivity and integrity of the organization.
- Managing Panorama and firewalls' optimal connectivity and health, with relevance to the device groups and templates respectively, and troubleshooting them if needed.
- Changing configurations as per infrastructural needs, which can include application and URL security, as well as zone changes.
- Upgrading Palo Alto and monitoring them for operability and according to the company standards.
- Established a culture of continuous learning and professional development within the technology team, enhancing overall skills and capabilities.
TAC engineer
Palo Alto Networks
05.2022 - 05.2025
- Optimized Palo Alto Firewall configurations for enhanced speed, reliability, and scalability based on client requirements.
- Assisted in the migration of firewalls configurations from other vendors to Palo Alto firewalls and troubleshooting.
- Developed custom scripts to automate routine tasks which reduced manual intervention.
- Maintained high levels of security through proactive monitoring, vulnerability assessments, and risk mitigation efforts.
- Assisted in recovering and mitigating network outages in the customer's environment.
- Performed root cause analysis of reported issues to enact corrections.
- Delivered SME input to internal and external customers.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks and performing lab replications to reproduce the issue internally in the lab setup for involving Engineering Team for identifying buggy behavior and creating a fix.
- IOPEX technologies, Bengaluru, India
Technical Support Associate
Concentrix
06.2019 - 05.2022
- Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
- Asked customers targeted questions throughout troubleshooting to determine smart solutions.
- Used support tickets to track and speed up incidents.
- Bengaluru, India
Education
B. Com -
MES Institute of Management
Bengaluru, India01.2019
Skills
Palo Alto Firewalls and Panorama
Palo Alto AppID, UserID, Wildfire
Splunk Monitoring for RAISE Alerts
Sentinal One monitoring and managing
Hands on Experience on Bit-9 and CyberArk
Mail Analysis on MS Defender
DHCP, DNS, ARP
TCP/IP Protocol Stack
IPSec and SSL VPN
Routing and switching
Strata Logging Service
Vulnerability assessment
Certification
Palo Alto Certified Network Security Engineer (PCNSE)
Disclaimer
I hereby declare that the above given details are true to the best of my knowledge and belief.
Timeline
Cybersecurity Technologist 2
Oceaneering International
07.2025 - Current
TAC engineer
Palo Alto Networks
05.2022 - 05.2025
Technical Support Associate
Concentrix
06.2019 - 05.2022
B. Com -
MES Institute of Management