Dynamic Zonal Manager with 13 years of comprehensive experience in driving operational excellence and revenue growth in competitive markets. Proven ability to enhance business relationships and streamline billing processes, contributing significantly to organizational success. Committed to leveraging strong analytical skills and e-commerce insights to lead teams in achieving ambitious goals. Adaptable and innovative, ready to transform challenges into opportunities in a zonal head role.
• Planned and managed multiple events, including celebrity and brand
endorsements along with corporate functions, with up to 100 guests
• Oversaw the restaurant’s daily operations, ensuring proper scheduling and
efficient use of resources
• Developed and implemented effective strategies to reduce labor costs by 20%
while meeting customer demand
• Developed and implemented new menu items that increased revenues
• Negotiated contracts with vendors to reduce the cost of supplies
Oversaw the restaurant’s daily operations, ensuring proper scheduling and efficient use of resources.
• Managed daily operations such as cashiering, stocking, and merchandising to
ensure smooth store operations
• Conducted training needs assessments to identify employee skill gaps, resulting
in targeted training sessions that improved performance
• Assisted in the training of new employees, ensuring that they were familiar with restaurant policies and procedures
• Handled a team size of 100 members
• Handled events of big celebrities ( Shahrukh Khan Deepika padukone , Akcent (
International artist ) and brands like Harley Davidson , Redbull etc .
• Ensured all food and beverage orders were accurate and served promptly,resulting increase in customer satisfaction
• Managed the food and beverage service onboard, ensuring all customers were provided with a positive experience
Managerial Training, ITC Maurya (ITC Hotels), New Delhi
6 MONTHS
Internship – Supply & Demand Management, Maruti Suzuki, Gurgaon
2 MONTHS