Summary
Overview
Work History
Education
Skills
Internship
References
Timeline
Generic
TUSHAR SINGH

TUSHAR SINGH

Noida

Summary

Dynamic Zonal Manager with 13 years of comprehensive experience in driving operational excellence and revenue growth in competitive markets. Proven ability to enhance business relationships and streamline billing processes, contributing significantly to organizational success. Committed to leveraging strong analytical skills and e-commerce insights to lead teams in achieving ambitious goals. Adaptable and innovative, ready to transform challenges into opportunities in a zonal head role.

Overview

16
16
years of professional experience

Work History

Zonal Manager – Fruits & Vegetables

Urban Harvest
Delhi NCR
07.2025 - Current
  • Leading operations for Fresh Fruits & Vegetables across the Delhi zone.
  • Managing end-to-end procurement, vendor onboarding, and negotiation with regional farmers and suppliers.
  • Executing assortment planning, pricing strategy, and category innovation initiatives for whole produce.
  • Coordinating logistics and warehousing to ensure freshness, minimize wastage, and maintain service-level agreements.
  • Driving revenue, market penetration, and customer retention through seasonal campaigns and data-driven decisions.
  • Collaborating with product, supply chain, and marketing teams to grow the fresh category and implement promotional plans.

Zonal Manager – Fruits & Vegetables

Onoark India Pvt Ltd
Noida
07.2023 - 06.2025
  • Led the category operations for Fresh Fruits & Vegetables in the designated zone.
  • Worked closely with procurement and quality teams to streamline the sourcing and handling of whole produce.
  • Built strategic partnerships with regional suppliers and farmers to ensure high-quality, cost-effective sourcing.
  • Conducted competitive pricing and assortment analysis to increase profitability in the fresh produce vertical.
  • Implemented vendor evaluation and compliance protocols to enhance supply chain reliability.
  • Oversaw end-to-end supply operations including logistics, warehousing, and demand planning for perishable items.
  • Drove monthly revenue and tonnage targets with a focus on minimizing wastage and enhancing freshness.
  • Collaborated with the central product and marketing team for seasonal campaigns and assortment expansion.

Cluster Head

Ninja Cart
Agra
03.2021 - 07.2023
  • Driving, handling & monitoring the entire General Trade & distribution for assigned Zone/Area.
  • Delivery of Tonnage, Weekly Customer Retention and other key growth initiatives.
  • Exploring New vendors / Channels for Growth.
  • Evaluating gaps at Category level & working with central team to bridge the same.
  • Improvement of Salesforce effectiveness.
  • Improving on-time delivery & customer experience.
  • Coordinating with the multiple stakeholders to Improve the P&L for the assigned Area.

Self Employed – E-commerce

Namyo ecommerce Pvt Ltd
Delhi
03.2020 - 03.2021
  • Launched and managed an online e-commerce business.
  • Developed digital marketing campaigns targeting international markets.
  • Managed dropshipping model of e-commerce.
  • Business closed due to pandemic.

Restaurant Manager

Satya Sai Hospitality
Gurugram
07.2015 - 03.2017

• Planned and managed multiple events, including celebrity and brand

endorsements along with corporate functions, with up to 100 guests

• Oversaw the restaurant’s daily operations, ensuring proper scheduling and

efficient use of resources

• Developed and implemented effective strategies to reduce labor costs by 20%

while meeting customer demand

• Developed and implemented new menu items that increased revenues

• Negotiated contracts with vendors to reduce the cost of supplies

Operations Manager

The Kaviar Hospitality
Gurugram
01.2011 - 06.2015

Oversaw the restaurant’s daily operations, ensuring proper scheduling and efficient use of resources.

• Managed daily operations such as cashiering, stocking, and merchandising to

ensure smooth store operations

• Conducted training needs assessments to identify employee skill gaps, resulting

in targeted training sessions that improved performance

• Assisted in the training of new employees, ensuring that they were familiar with restaurant policies and procedures

• Handled a team size of 100 members

• Handled events of big celebrities ( Shahrukh Khan Deepika padukone , Akcent (

International artist ) and brands like Harley Davidson , Redbull etc .

F&B Team Member

CROWN PLAZA HOTEL (IHG Group)
Gurugram
06.2010 - 12.2010

• Ensured all food and beverage orders were accurate and served promptly,resulting increase in customer satisfaction

• Managed the food and beverage service onboard, ensuring all customers were provided with a positive experience

Customer Service Associate

SSP (IGI Airport)
Gurugram
05.2009 - 04.2010
  • Resolved customer issues professionally and maintained positive relationships.

Education

MBA - Marketing & HR

MDU
Rohtak
04.2019

MBA -

Symbiosis Distance Learning Center
Pune
01.2019

Bachelor of Hotel Management -

01.2013

Skills

  • Category Management – Fruits & Vegetables
  • Vegetable, Fruits & Fresh Produce Handling
  • Procurement & Vendor Negotiation
  • Sales & Demand Forecasting
  • Data-Driven Decision Making
  • Supply Chain Coordination
  • General Trade & Distribution Strategy
  • Team Leadership & Cross-Functional Collaboration

Internship

Managerial Training, ITC Maurya  (ITC Hotels), New Delhi
6 MONTHS

  • Completed structured training across departments with a focus on leadership, process optimization, and operational standards in hospitality.

Internship – Supply & Demand Management, Maruti Suzuki, Gurgaon
2 MONTHS

  • Assisted in planning and coordination of procurement cycles and inventory strategy.
  • Gained experience in aligning demand forecasts with supply chain operations.

References

References available upon request.

Timeline

Zonal Manager – Fruits & Vegetables

Urban Harvest
07.2025 - Current

Zonal Manager – Fruits & Vegetables

Onoark India Pvt Ltd
07.2023 - 06.2025

Cluster Head

Ninja Cart
03.2021 - 07.2023

Self Employed – E-commerce

Namyo ecommerce Pvt Ltd
03.2020 - 03.2021

Restaurant Manager

Satya Sai Hospitality
07.2015 - 03.2017

Operations Manager

The Kaviar Hospitality
01.2011 - 06.2015

F&B Team Member

CROWN PLAZA HOTEL (IHG Group)
06.2010 - 12.2010

Customer Service Associate

SSP (IGI Airport)
05.2009 - 04.2010

MBA - Marketing & HR

MDU

MBA -

Symbiosis Distance Learning Center

Bachelor of Hotel Management -

TUSHAR SINGH