Tushar Soni
Summary
My enthusiasm for delivering outstanding customer service drives me to stay updated with industry trends and continuously seek opportunities to enhance client experiences. Adept at utilizing Analytical tools to manage customer interactions effectively, I am committed to providing top-notch service and fostering long-term loyalty. Ready to bring my dedication and passion to contributing the company's growth and success.
Overview
2
2
years of professional experience
Work History
Data Analyst
Upwork.com
09.2023 - 02.2024
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Participated in requirements meetings to understand business needs.
Customer Relations Executive
Zet Partners
04.2022 - 11.2022
- Collaborated with finance department on invoicing accuracy for applicable products, services, software, and logistics.
- Partnered with sales teams to provide critical insights into customer needs that led to increased upselling opportunities and further revenue generation.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
Education
10th RBSC -
AKLANK SENIOR SECONDARY SCHOOL
12th RBSC (commerce) -
MAHATAMA GANDHI SR. SEC.SCHOOL
Bachelors in Computer Application - Computer Engineering Technology
Modi Institute of Management & Technology
07.2025
Skills
- HTML(Intermediate)
- Advance excel with (AI Automation)
- MYSQL , POWER BI , TABLEAU
- Prompt engineering Using AI
- UX architecture
- Business Communication
Accomplishments
- Member of Google Developers Student Club (GDSC), 2023
- Enrolled in Google Cloud Study Jam (October 2023)
- Completed ChatGPT Prompt Engineering for Developers
Languages
English
Hindi
Personal Information
- Date of Birth: 02/13/04
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Hobbies and Interests
- UX/UI Design
- Theater Actor
- Exploring Artificial Intelligence
- Human Behavioral Psychology
Timeline
Data Analyst
Upwork.com
09.2023 - 02.2024
Customer Relations Executive
Zet Partners
04.2022 - 11.2022
10th RBSC -
AKLANK SENIOR SECONDARY SCHOOL
12th RBSC (commerce) -
MAHATAMA GANDHI SR. SEC.SCHOOL
Bachelors in Computer Application - Computer Engineering Technology
Modi Institute of Management & Technology