Tushar Shashikant Mahadule
Nagpur
Summary
Experienced team player with a proven track record in managing operations for both individual and multi-unit facilities. Successfully develops and implements programs that enhance profitability and operational efficiency. Actively pursuing opportunities that present challenging environments where skills can contribute to organizational success.
Overview
10
10
years of professional experience
Work History
Relationship Manager
Bajaj Allianz General Insurance
Nagpur
02.2025 - Current
- Cultivated relationships with over 100 clients, achieving 20% increase in policy renewals.
- Implemented targeted sales strategies, resulting in 15% growth in new business acquisition.
- Collaborated with cross-functional teams to enhance customer service processes, boosting satisfaction ratings by 25%.
- Fostered and nurtured relationships with over 100 clients, driving a 20% surge in policy renewals.
- Executed targeted sales strategies, fostering a 15% increase in new business acquisition.
Business Unit Manager
Icici Prudential Life Insurance
Nagpur
01.2023 - 11.2024
- Led team to achieve business unit goals and align with company strategy.
- Managed daily operations to ensure compliance with industry regulations and standards.
- Developed training programs to enhance staff skills and knowledge in insurance products.
- Coordinated marketing initiatives to promote insurance offerings and engage customers.
- Analyzed market trends to identify opportunities for growth within the business unit.
Relationship Manager
Motilal Oswal Financial Services
Pune
01.2022 - 09.2022
- Built relationships with clients to understand investment needs and preferences.
- Collaborated with team members to enhance product knowledge and sales techniques.
- Maintained accurate records of client interactions and transactions for compliance purposes.
- Negotiated contracts with vendors for mutual fund services such as trading platforms and custodianship services.
- Compiled monthly performance reports for clients detailing their current holdings and returns.
Assistant Manager
Axis Bank
Nagpur
08.2019 - 01.2022
- Managed client relationships to enhance customer satisfaction and loyalty.
- Coordinated account management processes to streamline service delivery.
- Assisted in resolving client inquiries and issues efficiently and professionally.
- Monitored account activities to identify potential risks or discrepancies.
- Identified opportunities to cross-sell additional products and services to existing customers.
Sales Officer
Ujjivan Small Finance Bank
Nagpur
07.2018 - 08.2019
- Managed customer accounts and provided personalized banking solutions.
- Assisted clients with loan applications and credit assessments.
- Conducted financial transactions accurately and efficiently for customers.
- Collaborated with teams to develop new banking products and services.
- Trained junior staff on banking policies and customer service practices.
Officer
Icici Bank
Nagpur
05.2017 - 07.2018
- Managed daily operations and ensured compliance with company policies.
- Implemented process improvements to enhance operational efficiency and effectiveness.
- Developed standard operating procedures for various operational workflows.
- Collaborated with cross-functional teams to streamline communication and project execution.
- Resolved customer inquiries and issues promptly to maintain service quality.
Junior Software Engineer
Sysintelli Software Pvt Ltd
Hyderabad
01.2016 - 02.2017
- Developed software applications using Java and Python for various client projects.
- Collaborated with cross-functional teams to gather requirements and design solutions.
- Implemented unit tests to validate functionality and improve code reliability.
- Maintained documentation for software architecture and user guides for end-users.
- Supported the integration of third-party APIs to enhance application features.
- Developed custom Salesforce applications to enhance user experience and functionality.
- Collaborated with cross-functional teams to gather requirements for system improvements.
- Assisted in the creation of training materials for end-users and stakeholders.
Education
Bachelor of Computer Applications - Computer Applications Development
G.H.Raisoni Institute of Information Technology
Nagpur 05-2015
Skills
- Client relationship management
- Sales strategy implementation
- Data analysis
- Insurance product knowledge
- Compliance management
- Market trend analysis
- Customer service enhancement
- Risk assessment
- Financial transactions processing
- Problem solving
- Computer skills
- Research
Timeline
Relationship Manager
Bajaj Allianz General Insurance
02.2025 - Current
Business Unit Manager
Icici Prudential Life Insurance
01.2023 - 11.2024
Relationship Manager
Motilal Oswal Financial Services
01.2022 - 09.2022
Assistant Manager
Axis Bank
08.2019 - 01.2022
Sales Officer
Ujjivan Small Finance Bank
07.2018 - 08.2019
Officer
Icici Bank
05.2017 - 07.2018
Junior Software Engineer
Sysintelli Software Pvt Ltd
01.2016 - 02.2017
Bachelor of Computer Applications - Computer Applications Development
G.H.Raisoni Institute of Information Technology
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