Twinkle Shrivastava
Business Analyst
Pune
Summary
Seasoned Business Analyst offering 4 years of IT industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Experienced in Industry with focus on Application design, development/maintenance & requirement gathering. Led the product development team in an Agile environment for various projects. Worked as a Functional Designer for new API integration projects.
Seeking full-time position that offers professional challenges in utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
Business Analyst
Allianz Technology
Pune
10.2022 - Current
- Designed and executed Global project for Data Flow Exchange system via API integration
- Contributed to Global Delivery team for enhancing insurance functionality within Allianz Business System
- Managed data mapping, conducted gap analysis, and defined functional requirements for multiple projects.
- Contributed in Local Australia Project for Motor and Non Motor Product.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Collaborated with stakeholders to identify business needs and data sources.
- Gained strong leadership skills by managing projects from start to finish.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
Senior Product Specialist
Insync Healthcare Solutions
Vadodara
01.2021 - 09.2022
- Facilitated communication between clients and development team to create innovative products, drawing on knowledge of client implementation and project management
- Collaborated with Cross functional Scrum teams to pinpoint defects and issues during deployment of new product releases.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Collaborated with cross-functional teams to ensure seamless product launches and updates.
- Liaised between customers and manufacturing to design new product.
- Trained and provided coaching to 15+ junior team members.
Product Specialist
Insync Healthcare Solutions
Vadodara
07.2020 - 01.2021
- Collaborated with cross-functional teams to streamline product development processes.
- Conducted comprehensive training sessions , resulting in improved product knowledge.
- Researched and identified solutions to technical problems.
- Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.
Education
Bachelor of Engineering - Electronics & Telecommunication -
SHRI SHANKARACHARYA TECHNICAL CAMPUS (SSEC)
Bhilai, Chattisgarh 01.2015 - 04.2019
Skills
Software Development Life Cycle (SDLC)
JIRA
SQL - DBA
Framework
Functional Designing
Stakeholder Management
GitHub
Rest API
Business Analysis
Goal Setting
CRM Systems
Data Collection
Certification
Certified Scrum Product Owner (CSPO)
Timeline
Certified Scrum Product Owner (CSPO)
04-2024
Workshop on Scrum
07-2023
Agile Orientation
07-2023
Business Analyst
Allianz Technology
10.2022 - Current
Certified Business Analysis Professional - ECBA Trained
05-2022
Digital Skills : User Experience
05-2022
The Complete SQL Bootcamp 202
01-2022
Senior Product Specialist
Insync Healthcare Solutions
01.2021 - 09.2022
Product Specialist
Insync Healthcare Solutions
07.2020 - 01.2021
Bachelor of Engineering - Electronics & Telecommunication -
SHRI SHANKARACHARYA TECHNICAL CAMPUS (SSEC)
01.2015 - 04.2019