Tyler Wilson
Indianapolis
Summary
Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Field Service Technician
Horner Industrial
01.2024 - Current
- Performed installation, repair, and general maintenance on a variety of industrial equipment including direct and belt driven fans/blowers/air handlers, AC and DC motors, flexible and rigid couplings or clutches, compressors, pumps, and more.
- Installed and indicated multiple styles of ball, sleeve, and roller bearings including set-screw, eccentric collar, and tapered roller bearings.
- Used dial indicator to properly check shaft and sheave (belt drive) run-out.
- Collected vibration data, performed vibration analysis, and provided written reports.
- Performed fan balancing to proper specification based on rotor speed.
- Performed laser alignments Easy-Laser alignment heads or Bestorq belt laser unit to proper specification based on rotor speed.
Elevator Technician/Field Operations Manager
DME Elevators and Lifts
05.2018 - 01.2024
- Install, service, troubleshoot and repair elevators and lifts; including residential and commercial elevators, wheelchair and material lifts, stairlifts and other access/mobility equipment
- Have good basic working knowledge of 120 V and 230 V (single and three phase) supply circuits, AC and DC motors and drives, low voltage control circuits (including PLC systems), mechanical equipment, and closed circuit hydraulic systems
- Received elevator mechanics license 5/26/21, license # ME106571
Service Manager
Central Rent-A-Crane
05.2016 - 05.2018
- Manage 4 field technicians and 1 shop technician between Indianapolis and Fort Wayne locations
- Schedule and dispatch technicians to maintain and repair rental fleet ranging from electric scissor lifts to cranes from 30 to 600 ton
- Manage all repair, maintenance, inspection, and DOT paperwork
- Manage parts counter worker and all parts department activities
- Work with all other departments, including safety, to insure compliance with OSHA and company standards
Parts Manager
Haltom Equipment Co
01.2014 - 12.2016
- Insure that customer service is our #1 priority (both internal and external customers)
- Manage inventory by taking advantage of all plausible vendor/manufacturer discount programs; staying current on processing of customer returns, customer invoices, and warranty claims; keeping an efficient and organized parts warehouse
- Work diligently to ensure that all parts sales opportunities are pursued, regardless of brand
Product Support Sales Representative
Reco Equipment Co
01.2012 - 12.2014
- On-site equipment parts and service sales
Parts Counter Sales/Manager
Reco Equipment Co
01.2010 - 12.2012
- Heavy equipment parts sales
- Purchasing and receiving
- Manage inventory
- Warehouse and forklift work
- Handle parts warranties and returns
Warehouse Foreman
ABC Supply Co
01.2008 - 12.2010
- Manage warehouse associates on daily operations including; customer service, shipping and receiving, and warehouse organization/efficiency
- Manage employee schedule/hours
- Served as dispatcher and purchasing/receiving agent when needed
- Forklift work
Warehouse Associate
ABC Supply Co
01.2006 - 12.2008
- Use forklift to pick customer orders from warehouse and package them for customers
- Load/Unload trucks using forklift
- General maintenance and inventory control
- Drive box truck when needed
Education
Honors Diploma -
Southport High School
Indianapolis, IN01.2005
Skills
- Field Service
- Low Voltage
- Industrial Maintenance
- Electrical Experience
- Troubleshooting
- Blueprint Reading
- Schematics
- Programmable Logic Controllers
- Mechanical Knowledge
- Hand tools
- Communication skills
- Problem-solving
- Troubleshooting and repair
- Positive attitude
- Customer service
- Preventive Maintenance
- Teamwork and coordination
- Mechanical aptitude
Certification
- OSHA 10
- Forklift Certification
- Elevator Mechanics License (Indiana)
- CMRP (Certified Maintenance and Reliability Professional)
Assessments
- Basic maintenance and repair — Proficient October 2022 Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities Full results: Proficient
- Mechanical knowledge — Proficient October 2022 Understanding and applying mechanical concepts and processes Full results: Proficient
- Workplace safety — Proficient October 2022 Using safe practices at work Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Field Service Technician
Horner Industrial
01.2024 - Current
Elevator Technician/Field Operations Manager
DME Elevators and Lifts
05.2018 - 01.2024
Service Manager
Central Rent-A-Crane
05.2016 - 05.2018
Parts Manager
Haltom Equipment Co
01.2014 - 12.2016
Product Support Sales Representative
Reco Equipment Co
01.2012 - 12.2014
Parts Counter Sales/Manager
Reco Equipment Co
01.2010 - 12.2012
Warehouse Foreman
ABC Supply Co
01.2008 - 12.2010
Warehouse Associate
ABC Supply Co
01.2006 - 12.2008
Honors Diploma -
Southport High School
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