Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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UDAY FOTEDAR

Noida

Summary

Professional and IT Analyst with extensive leading-edge IT Experience in delivering exceptional computer satisfaction and improving overall operations. Proficient in front end and back-end operations, development and support with an unexcelled record of brining mission critical project in on schedule and within budget. Strong interpersonal, communicative and organizational skills. Intuitive analytical ability to attain network, system and application-level solutions. Project management proficiency including analysis, design, development, implementation, documentation and evaluation.

Overview

16
16
years of professional experience

Work History

Senior System Administrator

INNOVATION TECHNOLOGY BY DESIGN Pvt. Ltd
Noida
12.2021 - Current
  • Active Directory Domain Controller promotion, FSMO roles management, GPO configurations, and security enhancement.
  • Creating and managing user accounts, groups, OU’s, implementing secure authentication methods, and managing permissions and access control for files, folder and network resources.
  • Managing Active Directory Security and Compliance with enforcing password policies, account lockout policies and regularly updating patches.
  • Administration of Microsoft 365 suite, user management, mailbox migration, and advanced troubleshooting.
  • Implementation and management of Azure AD/Entra ID, including SSO, Conditional access, and Multi-Factor Authentication (MFA).
  • Worked on Office 365 Exchange admin center, mailbox management, email routing configuration, and retention policies.
  • Worked on email security with implementation of anti-spam and anti-malware policies and secure email encryption.
  • Worked on Microsoft Intune management of devices and applications, including policy creation, compliance settings, and endpoint security.
  • DNS and DHCP configuration, resolution processes, and network optimization.
  • Worked on SonicWall Firewall managing the Access Rules, and NAT Policies and Website Filtering.
  • Knowledge of ITIL framework and its application in a service operations environment.
  • Excellent technical troubleshooting, interpersonal and customer service skills.

Associate Consultant

CAPGEMINI TECHNOLOGY SERVICES INDIA Pvt. Ltd
Noida
10.2016 - 12.2021
  • Creating, managing, and deleting user accounts, assigning licenses, and managing user groups.
  • Managing user access and permissions within Office 365 environment.
  • Implementing and maintaining security measures to protect data and applications within Office 365 which include configuring security settings, managing multi-factor authentication, and responding to security threats.
  • Providing technical support and troubleshooting assistance to users experiencing issues with Office 365 services which includes resolving user issues providing guidance, and escalating complex issues to higher-level support teams.
  • Windows Server2019 Installation/upgrades/Server migrations.
  • Installing, configuring, and troubleshooting domain controllers, including replication.
  • Developing, implementing and managing Group Policy Objects (GPO’s).
  • Identifying and resolving issues related to user authentication, authorization, access permissions and other Active Directory functionalities.
  • Contribute to continuous improvement efforts, security enhancement, performance optimization, operational efficiency and innovation.

Internship in Radio Communication (Air Traffic Control)

Rohde & Schwarz Gmbh & Co.
Munich
05.2015 - 10.2015
  • The configuration of Database Servers, Cisco Switches, Gateway, Routers and other hardware used in ATC Integration lab.
  • Interoperability, Performance and Functionality test for GRS against VCS 4G.
  • Use test cases and troubleshooting for ground-ground and ground-air voice communication system.
  • Conducting operational testing and semi-automated interoperability testing on ATC communication test system.
  • Conducting test on Main/Standby switchover for VoIP Radios on ATC Communication system.

Analyst

HCL Comnet System & Services Pvt Ltd
Noida
01.2010 - 07.2012
  • Manage all network servers and other network component including installation, configuration, and maintenance.
  • Resolve problems reported by end user for local and wide area networks, personal computers, networking equipment (Routers and Switches).
  • Handling tickets related to networks, Application and hardware Issues in form of calls, E- mails.
  • Support for various other applications like Citrix, Lotus Notes and security policies.

IT Executive

Grass Roots Research & Creation Pvt Ltd
New Delhi
04.2009 - 12.2009
  • Effectively manage system functionality to ensure ongoing operation.
  • Provided physical IT Support to company employees.
  • Router, Switches and firewall troubleshooting.
  • Managing Company’s Network.

Education

IT Infrastructure Library Version 3 (ITIL V3) Training Program -

HCL Comnet Systems & Services Pvt. Ltd
Noida, India
08.2011

JAVA Programming Language Training Program -

NIIT
New Delhi, India
11.2008

Bachelor of Engineering - Computer Science

UNIVERSITY OF RAJASTHAN
Jaipur, India
08.2008

MCSE/CCNA Training Program -

NETWORK NUTS
New Delhi, India
07.2006

Skills

  • Microsoft Office 365
  • Incident Management
  • Windows Server 2019
  • Windows Server 2022
  • DHCP
  • DNS
  • Active Directory
  • Azure Active Directory
  • Entra ID
  • Datto Back up
  • Microsoft Azure
  • SonicWall Firewall

Hobbies and Interests

  • Listening to Music
  • Surfing Internet
  • Playing Guitar
  • Reading Journals

Timeline

Senior System Administrator

INNOVATION TECHNOLOGY BY DESIGN Pvt. Ltd
12.2021 - Current

Associate Consultant

CAPGEMINI TECHNOLOGY SERVICES INDIA Pvt. Ltd
10.2016 - 12.2021

Internship in Radio Communication (Air Traffic Control)

Rohde & Schwarz Gmbh & Co.
05.2015 - 10.2015

Analyst

HCL Comnet System & Services Pvt Ltd
01.2010 - 07.2012

IT Executive

Grass Roots Research & Creation Pvt Ltd
04.2009 - 12.2009

IT Infrastructure Library Version 3 (ITIL V3) Training Program -

HCL Comnet Systems & Services Pvt. Ltd

JAVA Programming Language Training Program -

NIIT

Bachelor of Engineering - Computer Science

UNIVERSITY OF RAJASTHAN

MCSE/CCNA Training Program -

NETWORK NUTS
UDAY FOTEDAR