Udaya Kumar Sivalingam
Southend-On-Sea
Summary
Accomplished healthcare leader with extensive expertise in service transformation, change management, and team leadership. Demonstrates a proven ability to improve patient care pathways, drive strategic planning, and foster strong stakeholder relationships. Skilled in implementing innovative solutions, including telehealth and digital health initiatives, while ensuring excellence in clinical governance and quality improvement. Adept at evidence-based practice, staff development, and business continuity planning, with a focus on advancing healthcare services through continuous improvement and innovation. Dedicated to delivering sustainable, high-quality care.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Service Lead
The North East London NHS Foundation Trust (NELFT)
Basildon, Essex
2016.06 - Current
- Led the digital transformation of the Falls Prevention Service, integrating telehealth solutions and digital health platforms, reducing face-to-face visits by 30% and improving patient satisfaction by 20%
- Collaborated with stakeholders to improve service efficiency
- Directed a multidisciplinary team, ensuring high-quality service delivery to patients at risk of falls through evidence-based clinical interventions and patient care pathway optimisation
- Streamlined service patient pathways to improve efficiency.
- Developed and implemented strategic initiatives, including digital assessment tools and electronic referral systems, reducing fall-related incidents by 20%
- Coordinated training programs for staff development.
- Supported and deputised for the Head of Specialist Services, contributing to business planning and policy development for falls and bone health
- Pioneered the implementation of a service strategy enhancing patient and staff satisfaction.
- Managed various community and specialist teams to deliver high-quality NHS service consistently.
- Managed the service budget, ensuring cost-effective use of resources and leading audits and quality improvement projects to meet CQC requirements.
Senior Physiotherapist, Falls Prevention Services
The North East London NHS Foundation Trust (NELFT)
Basildon, Essex
2015.03 - 2016.06
- Enhanced patient recovery by devising individualised treatment plans.
- Assessed patients' physical conditions for effective treatment strategies.
- Improved patient mobility with targeted physiotherapy sessions.
- Conducted in-depth consultations to understand patient needs.
- Established rapport with patients, promoting trust and comfort.
- Led training workshops to improve the team's knowledge and skills.
- Supported rehabilitation process, ensuring a quicker return to daily activities.
- Collaborated with other healthcare professionals to evaluate complex cases and address innovative treatments.
- Modified home environments for patients to ease mobility and recovery.
- Liaised with external physical therapy providers to meet care continuity requirements.
- Provided thorough patient care, meeting recognised clinical standards for continued safe practice.
- Led monthly falls audits and implemented changes to maintain high-quality care standards
Head of Therapy
Cardinal Health Care Group
Ipswich, Suffolk
2012.05 - 2015.03
- Developed and implemented falls prevention and moving and handling policies to meet national standards
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Trained staff in falls awareness and moving and handling best practices, enhancing care quality and reducing patient falls.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Oversaw daily operations to achieve high productivity levels.
Education
MBA (Senior Leadership Programme) - Executive
04/2021 - 10/2024
Grade: Merit
Master of Science - Physiotherapy
09/2009 - 12/2010
Grade: Commendation
Bachelor of Physiotherapy -
09/2003 - 02/2008
Grade: Distinction
Skills
- Digital Transformation and Change Leadership
- Team Leadership and Management
- Service Innovation and Improvement
- Patient Care Pathways Improvement
- Strategic planning and stakeholder engagement
- Telehealth and digital health management
- Clinical Quality and Governance Leadership
- Evidence-Based Practice and Leadership
- Staff Training and Development
- Business continuity planning
Accomplishments
- Nominated for NELFT Innovation and Improvement award - Make a Difference, 2024.
- Successfully led the implementation of digital solutions within NELFT's Falls Prevention Service, achieving a 20% reduction in fall-related incidents and a 30% reduction in face-to-face visits.
- Led a comprehensive community falls and osteoporosis audit to ensure compliance with CQC standards.
- Championed staff development, delivering regular falls awareness and moving and handling training to improve staff knowledge and service delivery.
- Played a key role in securing private-public partnership award (2012)
Certification
Health and care professional registration (PH96265)
Chartered Society of Physiotherapists (088182)
References
References available upon request.
Timeline
Service Lead - The North East London NHS Foundation Trust (NELFT)
2016.06 - Current
Senior Physiotherapist, Falls Prevention Services - The North East London NHS Foundation Trust (NELFT)
2015.03 - 2016.06
Head of Therapy - Cardinal Health Care Group
2012.05 - 2015.03
Hult International Business School, Ashridge, UK - MBA (Senior Leadership Programme), Executive
04/2021 - 10/2024
Northumbria University - Master of Science, Physiotherapy
09/2009 - 12/2010
The Tamil Nadu Dr MGR Medical University - Bachelor of Physiotherapy,
09/2003 - 02/2008