Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Udaya Manisha Iskala

Summary

Results-driven Functional Business Analyst with 2+ years of experience in Knowledge Process Outsourcing (KPO). Skilled in requirements gathering, process modeling, stakeholder communication, and data analysis. Proficient in SQL, JIRA, Microsoft Visio, and Agile methodologies. Certified in Business Analysis and SQL with expertise in optimizing business workflows.

Overview

3
3
years of professional experience
1
1
Certification

Work History

KPO Analyst

Virtusa
07.2023 - Current
  • Conducted requirements modeling to ensure alignment with business objectives
  • Reviewed, classified, and optimized ad content based on client guidelines
  • Collaborated with cross-functional teams to improve process efficiency

System Engineer Trainee (SAP SD)

Infosys
03.2022 - 12.2022
  • Trained in SAP Sales & Distribution (SD), gaining expertise in business processes
  • Assisted in SAP SD implementation to enhance sales workflows

Education

B.Tech - Computer Science & Engineering

G. Pulla Reddy College of Engineering
01.2019

Diploma - Computer Science & Engineering

Govt Polytechnic for Minorities
01.2016

Skills

  • Requirements Gathering
  • Documentation
  • Process Optimization
  • SQL
  • Tableau
  • Data Analysis
  • Agile
  • Scrum
  • Stakeholder Communication
  • JIRA
  • Microsoft Visio
  • SAP SD

Certification

  • Deloitte Australia Data Analytics Job Simulation, Forage, 2025, Created a Tableau dashboard, used Excel for data classification
  • Career Essentials in Business Analysis, Microsoft & LinkedIn
  • SQL Essential Training, Microsoft & LinkedIn

Languages

English
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)

Timeline

KPO Analyst

Virtusa
07.2023 - Current

System Engineer Trainee (SAP SD)

Infosys
03.2022 - 12.2022

Diploma - Computer Science & Engineering

Govt Polytechnic for Minorities

B.Tech - Computer Science & Engineering

G. Pulla Reddy College of Engineering

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Udaya Manisha Iskala