Udayan Das Chowdhury
Mumbai
Summary
Innovative Product Manager with 5+ years of experience driving growth and building scalable solutions in Martech and fintech ecosystems. Specialized in developing WhatsApp Business API, journey automation, chatbot platforms, and CPaaS solutions. Proven expertise in leading high-impact projects, achieving 2x revenue growth from ₹1.5 CR ARR to ₹100 CR ARR, and delivering customer-centric innovations. Passionate about solutioning complex problems and creating industry-first use cases.
Overview
7
7
years of professional experience
Work History
Sr. Growth Product Manager
Netcore Cloud
Mumbai
2024.05 - Current
- Leading product-led growth initiatives to achieve a 2x scale in revenue over the next two years
- Driving strategic roadmap enhancements for the Martech platform, focusing on customer-centric solutions
- Collaborating with cross-functional teams to align product development with organizational goals
Sr. Product Manager
Netcore Cloud
Mumbai
2023.03 - 2024.04
- Spearheaded the development of a chatbot platform from the ground up, contributing 18% of overall revenue
- Expanded omnichannel messaging capabilities by integrating WhatsApp, RCS, Viber, Zalo, and Tiktok, generating over ₹75 lakh MRR
- Re-architected the Netcore platform, including Campaigns, Journeys, Segmentation, Reporting, and Onboarding flows
Product Manager
Netcore Cloud
Mumbai
2021.08 - 2023.03
- Owned and optimized the Journey Automation module, doubling user-created journeys from 8,500 to 16,000
- Developed industry-first features such as Payload Personalization and Unified Template Management for CPaaS
- Scaled WhatsApp business revenue from ₹24 CR ARR to ₹52 CR ARR and grew WhatsApp volumes by 22% QoQ
- Pioneered live use cases including Magic Cart Checkout, Cart Abandonment, and Product Recommendations
Product Consultant
Capgemini Invent
2021.01 - 2021.08
- Designed GTM strategies for emerging tech products, including superconducting batteries
- Developed SEO and SEM frameworks for enhanced digital presence
Product Analyst Intern
Navi
2020.05 - 2020.06
- Conducted basic data analysis on user behavior to identify drop-offs and improve loan application flows
- Supported the tracking of product KPIs and prepared reports for roadmap discussions
- Assisted in market research and segmentation to enhance product offerings in personal loans
Assistant Product Marketer
Ola Electric
2018.06 - 2019.07
- Led channel generation for new products and executed visibility-driven marketing campaigns
Education
MBA-Tech -
BITS Pilani
Pilani01.2021
Bachelor’s in E&TC Engineering - E&TC Engineering
VIIT
Pune01.2018
Skills
- Product Management
- Roadmapping
- WhatsApp Business API Integration
- Growth Strategies
- Chatbot Development
- Data Analysis
- KPI Tracking
- Omnichannel Marketing Automation
- Cross-functional Team Leadership
- Competitive Benchmarking
- Martech Ecosystem Design
- Stakeholder Management
Personal Information
Title: Sr. Product Manager
Projects
Magic Cart Checkout: Fast checkout process on WhatsApp integrated with payments. Cart Abandonment: Optimized re-engagement via text, rich media, and carousel templates. Chatbot Platform: Built AI-based chatbot fine-tuned over ChatGPT 3.5 for conversational commerce. Omnichannel Stack: Integrated new channels (Zalo, RCS, TikTok) into Martech automation.
Additional information
Open to relocation in Bengaluru, Hyderabad, Pune, and Mumbai., Passionate about creating customer-centric products and thriving in challenging, agile environments.
Tools and Platforms
WhatsApp Business API, RCS, Viber, Salesforce, Tableau, Google Analytics, SQL, Jira, Trello, Slack, Postman, Figma, Python (basic)
Affiliations
- I am learning to be a pilot and soon to be an owner of a CESSNA 152.
Timeline
Sr. Growth Product Manager
Netcore Cloud
2024.05 - Current
Sr. Product Manager
Netcore Cloud
2023.03 - 2024.04
Product Manager
Netcore Cloud
2021.08 - 2023.03
Product Consultant
Capgemini Invent
2021.01 - 2021.08
Product Analyst Intern
Navi
2020.05 - 2020.06
Assistant Product Marketer
Ola Electric
2018.06 - 2019.07
MBA-Tech -
BITS Pilani
Bachelor’s in E&TC Engineering - E&TC Engineering
VIIT