Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Uday Kiran Poloju

Plot no 72: Vanasthalipuram, Hyderabad,TG

Summary

Results-driven professional specializing in order to cash management and process optimization. Led billing operations at HITACHI VANTARA, significantly improving efficiency and accuracy while training teams for high performance. Demonstrated problem-solving skills with a focus on innovative solutions, ensuring compliance and financial integrity.

Overview

12
12
years of professional experience

Work History

Specialist (Billing, Leading 5 Member team)

HITACHI VANTARA
12.2023 - Current
  • Oversaw daily billing operations, ensuring accuracy and compliance in timely invoice processing.
  • Streamlined billing processes to enhance efficiency and reduce errors.
  • Monitored team performance, delivering training and support to sustain high productivity levels.
  • Resolved billing discrepancies through collaboration with cross-functional teams.
  • Executed month-end closing activities while maintaining audit-ready documentation for compliance.
  • Analyzed billing reports and KPIs to drive data-informed decision-making and operational enhancements.
  • Pursued PMP certification to bolster project management expertise.
  • Developed process automations utilizing internal AI tools for increased operational effectiveness.
  • Effectively managed a new transition process, driving continuous progress, and implementing several key improvements.

Process Specialist ( collections, IC role )

Carrier Corporation
11.2021 - 12.2023
  • Conducted process analysis and cross-functional collaboration to enhance workflow efficiency.
  • Managed accounts receivable for $25M portfolio, ensuring accuracy in reporting and reconciliations.
  • Developed dashboards and reports to monitor KPIs and guide business decisions.
  • Supervised teams and provided training to uphold compliance and performance standards.
  • Handled invoicing, payments, and account updates to maintain financial accuracy

Senior Analyst ( Claims, collections, Billing)

Optum global solutions pvt ltd
08.2019 - 11.2021
  • Oversaw management of unpaid claims across aging buckets through effective collaboration.
  • Conducted training for new team members on scripts and strategic collection techniques.
  • Identified billing errors and discrepancies to implement prompt corrective actions.
  • Managed unpaid claims across aging buckets while delivering professional customer service during collection calls to ensure a positive client experience.

Senior Analyst (OM, BI Reporting )

Accenture Solutions pvt ltd
10.2016 - 08.2019
  • Performed data analysis to generate periodic reports for management review.
  • Developed strategies that increased efficiency in order processing workflows.
  • Created manual non-revenue orders in R12 to fulfill customer requirements and enhance satisfaction.
  • Provided technical solutions to management challenges through thorough understanding of issues.
  • Transformed complex datasets into clear visual narratives, improving stakeholder understanding and executive reporting.
  • Published Volume, SLA, and Accuracy reports daily using Business Intelligence tools.

Process Developer ( Recons, Reporting, collection)

Genpact
01.2014 - 10.2016
  • Processed daily remittances and updated cash tracker promptly
  • Boosted productivity by 5–10% through workflow improvements
  • Reconciled accounts and prepared aging-focused trial balances
  • Generated forecast and tax reports to support financial planning

Education

MBA - Finance

Kakatiya University
Warangal, India, India

Skills

  • Order to cash management
  • Problem solving
  • Adaptability
  • Team leadership
  • Account reconciliation
  • Process optimization

Languages

English Hindi Telugu

Accomplishments

  • Awarded for performance, implemented automations, and effective performances
  • Achieved 100% on-time month-end closings for 12 consecutive months through accurate reporting and coordination
  • Developed and maintained OTC dashboards to monitor KPIs and support data-driven decisions
  • Trained and mentored a team of 5 or more in OTC best practices, resulting in improved SLA adherence

Timeline

Specialist (Billing, Leading 5 Member team)

HITACHI VANTARA
12.2023 - Current

Process Specialist ( collections, IC role )

Carrier Corporation
11.2021 - 12.2023

Senior Analyst ( Claims, collections, Billing)

Optum global solutions pvt ltd
08.2019 - 11.2021

Senior Analyst (OM, BI Reporting )

Accenture Solutions pvt ltd
10.2016 - 08.2019

Process Developer ( Recons, Reporting, collection)

Genpact
01.2014 - 10.2016

MBA - Finance

Kakatiya University

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Uday Kiran Poloju