Uday Kumar K
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognised for taking proactive approach to identifying and addressing issues, with focus on optimising processes and supporting team objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Digital Business Consultant
IT Consultant
06.2025 - Current
- Developed complete business plans and operational strategies for new and existing business.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Led restructuring of organization internal processes, resulting in improved performance.
- Created and managed project plans, timelines and budgets.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted regular reviews of operations and identified areas for improvement.
Lead-IT
Sails Software
05.2025 - 06.2025
Led over all IT operations including Wintel infrastructure and VMware eco system, as mentioned for my previous organization (Tech Mahindra).
Volunteer Coordinator
Volunteer
01.2025 - 05.2025
Volunteered IT skill development to non-profitable organisation.
Tech Lead Operations
Tech Mahindra India
11.2013 - 01.2025
Enterprise IT Infrastructure architecting and high level operations including ITSM roles as well.
Cloud/On-Premise IT Operations , vendor management along with shared services.
- Inspected equipment, assessed functionality, and optimized controls.
- Proved successful working within tight deadlines and fast-paced environment.
- Developed conversion and system implementation plans.
- Corrected, modified and upgraded software to improve performance.
- Created proofs of concept for innovative new solutions.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
- Coordinated deployments of new software, feature updates and fixes.
- Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
Education
Master of Science - Information Technology
Sikkim Manipal University
Skills
- Enterprise /SMB IT Infrastructure / operations management
- Alignment of "Digital Technologies" for business improvements
- Vendor and stake holder engagement
- Adoption of latest technologies for business outcomes
- Attention to detail
- Analytical and critical thinking
Certification
- ITILF (IT infrastructural library foundation)
- Microsoft Azure
Work History
- 16+ years of hands-on experience in virtualization technologies (MS Hyper-V & VMware).
- Deep knowledge of Windows Server OS and Wintel infrastructure.
- Understanding of Active Directory, DNS, DHCP, SCCM and Office 365 and Microsoft 365 admin tasks
- Experience with scripting for automation and administration.
- Familiarity with monitoring tools (SCOM, vROps) and backup solutions.
VMware Virtualization:
Install, configure, and maintain VMware vSphere, ESXi hosts, and vCenter Server.
Perform VM provisioning, snapshots, cloning, migration (vMotion), and backup operations.
Monitor health and performance of VMware infrastructure and implement proactive measures.
Manage virtual networking, storage, and high availability configurations in VMware environments.
Wintel Server Administration:
Administer and support Windows Server OS (2025/22/19/16) in physical and virtual environments.
Perform server builds, patch management, and performance tuning.
Ensure server compliance with internal standards and security baselines.
Troubleshoot Wintel-related issues (DNS, DHCP, Group Policy, etc.)
- Operational & Support Activities:
Respond to incidents, service requests, and change requests in line with SLAs.
Maintain documentation of infrastructure, processes, and procedures.
Participate in DR drills, backup/restore operations, and capacity planning.
Collaborate with security, networking, and storage teams to ensure secure and optimized systems.
Soft Skills:
- Strong problem-solving and analytical abilities.
- Excellent communication and documentation skills.
- Ability to work independently and manage multiple tasks.
- Proactive and detail-oriented with a customer-first mindset.
Timeline
Senior Digital Business Consultant
IT Consultant
06.2025 - Current
Lead-IT
Sails Software
05.2025 - 06.2025
Volunteer Coordinator
Volunteer
01.2025 - 05.2025
Tech Lead Operations
Tech Mahindra India
11.2013 - 01.2025
Master of Science - Information Technology
Sikkim Manipal University