Strategic Store Manager with expertise in customer relationship management and sales forecasting. Exceeded sales targets and enhanced profitability through effective team leadership and data-driven sales initiatives. Strong background in sales, team collaboration, and customer feedback analysis, resulting in increased customer satisfaction.
Overview
15
15
years of professional experience
Work History
STORE MANAGER PLUS ISP
V5 GLOBAL PVT LTD / DELL EXCLUSIVE
MUMBAI
03.2016 - Current
Met or exceeded sales quotas of reporting periods and earned recognition for highest company sales volume.
Analyzed store sales data to identify opportunities for increasing sales and profitability.
Collaborated with sales team to ensure alignment between field marketing activities and sales goals.
Opened new accounts by engaging potential clients and presenting relevant product information. and pursued sales by sharing price, credit terms, sales contracts, rewards and installation schedules.
Engaged customers through effective communication and product demonstrations. and boosted sales by neatly arranging sales signage.
Project Manager
Sanjay Maintenance Services Pvt. Ltd
MUMBAI
01.2011 - 02.2016
Executed project planning and management for maintenance service contracts, ensuring timely delivery and adherence to client requirements.
Coordinated cross-functional teams to maintain project alignment and track progress against established timelines.
Coordinated with clients to define project scope and deliverables.
Trained and mentored junior staff on best practices in project management.
Oversaw surveillance CCTV and attendance projects for HDFC ATMs in GOA, GUJARAT, and MUMBAI, ensuring compliance with security standards.
Education
DIPLOMA IN COMPUTER HARDWARE & NETWORKING - IT
A Tech Industrial Institute of Technology
BELGAUM
04-2010
High School Diploma -
N.B PATIL JR.COLLEGE
CHANDGAD
03-2006
Skills
Customer relationship management
Sales forecasting
Team leadership
Sales strategy
Problem solving
Effective communication
Relationship building and management
Retail inventory management
Customer feedback analysis
Languages
English
Elementary (A2)
A2
Hindi
Proficient (C2)
C2
Marathi
Native
Native
Accomplishments
Top Performer in the Mumbai West Zone for the last 9 years.
HR Recruiting Associate at Accenture Services Pvt Ltd- On rolls of V5 Global Services Pvt Ltd. 04th Sep 2023 to till dateHR Recruiting Associate at Accenture Services Pvt Ltd- On rolls of V5 Global Services Pvt Ltd. 04th Sep 2023 to till date