Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Tailored Focus Areas
Additional Information - Languages Spoken
Timeline
Generic

UDDIPAN DE

Kolkata

Summary

Strategic and detail-oriented Business Analyst with over 4 years of experience in IT Telecom consulting and product management, specializing in business process optimization, stakeholder communication, and Agile delivery. Adept at collaborating with cross-functional global teams to define requirements, manage UAT, and deliver high-impact solutions in telecom and IT environments. Strong background in using tools like JIRA, Confluence, Excel and PowerPoint. Skilled in bridging the gap between business and technical teams to achieve process efficiency and strategic outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Analyst

Wipro Limited
Kolkata
10.2020 - Current
  • Familiar with writing Business User Stories, Definition of Done(DoD), Definition of Ready(DoR).
  • Worked on integration between Telecom Inventory Management System and Order Management System
  • Systems Involved: Blueplanet Inventory Management System, Order Management System- Salesforce
  • Integrations were done via API Calls.
  • Inventory Management System published API to Client API GW and Salesforce would consume this API. Similar process was followed for callback API.
  • Token used for authentication: HMAC.
  • Worked on analysis of integrating Teams Telephony product into B2B ALL IP Voice Product.
  • Systems Involved: NW Provisioning, SOM (Service Order Provisioning), B2B CIM (Salesforce)
  • Integration was analyzed to be done via external SBC who would publish API into Client API GW and will be consumed by Service Order Provisioning System, CIM, NW provisioning systems.
  • Token to be used for authentication: HMAC.
  • Collaborated with cross-functional global stakeholders, including teams across Europe and Asia, to ensure aligned expectations and project success.
  • Managed end-to-end user acceptance testing (UAT) processes and coordinated test execution for telecom OSS and BSS domains.
  • Used JIRA, Confluence, SVN, JQM, and JFM for Agile workflow management, issue tracking, and documentation.

Education

MBA - Lean Operations and Systems

Institute of Management, Christ (Deemed To Be) University
01.2020

B.Tech - Mechanical Engineering

School of Mechanical Sciences, Hindustan University
01.2017

Skills

  • Lean Six Sigma
  • User Story Writing
  • Business Analysis
  • Project and Release Management
  • Requirements Analysis
  • Agile Scrum
  • Stakeholder Management
  • Telecom OSS and BSS
  • JIRA
  • SVN
  • Confluence
  • JQM
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Visio
  • Communication
  • Collaboration
  • Adaptability
  • Time Management
  • Problem-Solving
  • Detail Oriented

Certification

  • Salesforce AI Associate Certification, Salesforce, 06/01/24
  • Cross-Functional Workshop Certification, EnParadigm, 02/01/19
  • Lean Six Sigma Green Belt Certification Program, KPMG, 03/01/19
  • IBM Cognos Training Certificate, IBM, 04/01/19

Accomplishments

  • Delivered key projects in B2B DaaS, Network Slicing, Microsoft Teams Telephony, eSIM Quick Transfer.
  • Continuously achieved high client feedback scores for excellence in project management and delivery.

Tailored Focus Areas

  • Proficiency in JIRA, Agile and Waterfall delivery methodologies to optimize workflows and facilitate seamless project execution.
  • Strong organizational skills and capability to manage multiple projects concurrently, adhering to tight deadlines while maintaining high-quality outcomes.

Additional Information - Languages Spoken

  • English
  • Hindi
  • Bengali

Timeline

Business Analyst

Wipro Limited
10.2020 - Current

MBA - Lean Operations and Systems

Institute of Management, Christ (Deemed To Be) University

B.Tech - Mechanical Engineering

School of Mechanical Sciences, Hindustan University

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