Summary
Overview
Work History
Education
Skills
Certification
Experience and Key Contribution
Core Capabilities & Soft Skill Tools
HIGHLIGHTS
Timeline
Generic

UDHAYAKUMAR G.V

Chennai

Summary

Results-driven IT Services professional with a robust background in training, project management, sales support, and marketing leadership. Recognized for influencing buying decisions through effective communication, compelling solution presentations, and ethical value-based selling. Successfully transitioned from technical leadership to roles in sales, marketing, and coaching, fostering high-performing communities and mentoring teams on sustainable income strategies. Expertise in creating end-to-end sales funnels for high-ticket offers without reliance on paid advertising underscores a commitment to innovative and results-oriented approaches.

Overview

19
19
years of professional experience
5
5
Certifications

Work History

Service Manager- Systems

Sify Digital
07.2022 - 05.2025

Redgrape Business Service
06.2014 - 06.2022

Wipro Technologies
09.2011 - 06.2014

Accenture Private Limited
09.2011 - 06.2014

Cybernet Slash Support
02.2007 - 08.2008

KGISL Coimbatore
02.2004 - 01.2007

Education

BCA - Computer Applications

Bharathiyar University
Coimbatore
01.2004

Skills

Oracle Database Administration

Soft Skills Training

Emotional Intelligence

Public Speaking

Confident Leadership

Effective Communication

Certification

Oracle Certified Professional (OCP)

Experience and Key Contribution

  • Leadership Coaching & Team Mentor: Coached and transformed 300+ IT professionals across companies focusing on leadership development, communication, and accountability within their Functional departments and Team building and Project Stakeholder team coordination.
  • Conducted Workshop Facilitation: Designed & delivered 75+ workshops on effective communication, conflict resolution, emotional intelligence, & team collaboration, tailored specifically for technical teams working in high-pressure environments.

Core Capabilities & Soft Skill Tools

  • 1. Relationship Building & Networking Excellence: Trained participants to generate and nurture high-quality leads through referrals, community engagement, and professional networks. Tools used: Rapport building frameworks, trust cycle model, stakeholder mapping.
  • 2. Persuasive Communication & Presentation Skills: Delivered impact one-on-one and group presentations, enabling learners to articulate value clearly and confidently. Tools used: Storytelling structures, value-proposition canvas, audience psychology techniques.
  • 3. Structured Thinking & Digital Communication Skills: Guided learners in designing simple yet effective funnels using WhatsApp, Google Forms, PDFs, and live webinars. Tools used: Communication flow design, CTA clarity model, attention–interest–action framework.
  • 4. Trust-Based Selling & Ethical Influence: Emphasized education-first conversations over aggressive pitching, fostering long-term credibility. Tools used: Consultative selling model, empathy mapping, questioning techniques, PMP, Agile, Waterfall method and Scrum-meetings.
  • 5. Leadership Mindset & Growth Orientation: Mentored individuals on income models, leadership thinking, and long-term growth strategy. Tools used: Growth mindset framework, responsibility vs control model, goal alignment exercises.
  • 6. Follow-up Mastery & Consistent Results: Achieved reliable conversions through structured follow-ups and value-driven communication. Tools used: Follow-up cadence planning, emotional triggers mapping, objection-handling scripts.

HIGHLIGHTS

Certified Soft Skills Trainer and Life Coach with 19+ years in IT leadership, seeking to leverage coaching and training expertise to foster team growth, leadership development, Marketing and Sales with effective communication and Personal Branding.

Timeline

Service Manager- Systems

Sify Digital
07.2022 - 05.2025

Redgrape Business Service
06.2014 - 06.2022

Wipro Technologies
09.2011 - 06.2014

Accenture Private Limited
09.2011 - 06.2014

Cybernet Slash Support
02.2007 - 08.2008

KGISL Coimbatore
02.2004 - 01.2007

BCA - Computer Applications

Bharathiyar University
UDHAYAKUMAR G.V