Summary
Overview
Work History
Education
Skills
Languages
Internship
Projects
Timeline
AdministrativeAssistant
UDHAYAN ESWAR

UDHAYAN ESWAR

Bengaluru

Summary

Adaptable and quick-learning Senior Software Engineer with 4 years of experience in the Telecommunications domain. Skilled in managing and enhancing legacy software systems, with a proven track record of delivering new functionalities, resolving technical issues, and collaborating with cross-functional teams to meet project goals.

Overview

4
4
years of professional experience

Work History

Associate Consultant

Infosys
04.2023 - Current
  • Managed six legacy telecommunication software applications, overseeing the full development lifecycle, including requirement gathering, effort estimation, and task allocation.
  • Collaborated with stakeholders to approve Epics, create detailed User Stories, and ensure alignment with project goals.
  • Led project calls to gather requirements, resolve queries, and ensure smooth communication between teams.
  • Developed new functionalities and resolved code issues to enhance application performance and meet task requirements.

Senior Systems Engineer

Infosys
Bengaluru
04.2022 - 03.2023
  • Worked in an Agile-Scrum environment with expertise in network monitoring applications, including SevOne NMS and SevOne DataInsight.
  • Managed the SevOne DataInsight (DI) application, ensuring optimal performance and system reliability.
  • Provided L2 support for SevOne NMS and SevOne DataInsight, addressing technical issues and maintaining network health.
  • Developed custom UI and backend functionality using the LAMP stack (Linux, Apache, MySQL, PHP) for seamless integration with SevOne NMS.

Systems Engineer

Infosys
Bengaluru
10.2020 - 03.2022
  • Contributed to a telecommunications project, handling daily tasks including Incident management, PBIs and PKE
  • Developed a new functionality using PHP to facilitate the migration of users from the SEP network to SEP-Lite.
  • Worked with LAMP stack (Linux, Apache, MySQL, PHP), handling both front-end and back-end development tasks.

Education

Bachelor of Computer Science and Engineering -

Sri Ramakrishna Engineering College
Coimbatore
04.2020

Skills

  • PHP
  • Python
  • JavaScript
  • Perl
  • MySQL
  • Unix
  • JIRA
  • SevOne Network Monitoring System
  • SevOne Data Insight
  • Grafana

Languages

English, Tamil

Internship

  • Systems Engineer Trainee (Dec 2019 - Mar 2020)
  • Infosys, Mysore
  • Trained at Mysore Infosys under the domain - Open-Source System

Projects

Media Technology Project (STB, OTT, CDN)

  • Technology Stack: Python, PHP, SQL, Linux
  • Project Overview: Unified multiple streaming platforms (STB, OTT, CDN) into a single application, managing end-to-end tasks including issue resolution (frontend and backend) and new feature development.
  • Responsibilities: Provided technical support for Velocix and Akamai CDNs, troubleshooting and resolving issues on Horizon4 (STB) and HorizonGo360 (OTT).
    Managed platform changes as part of the Change Request Management Team.
    Monitored platforms using Grafana and Kibana for performance and troubleshooting.
    Developed and maintained both backend and frontend functionalities.

SevOne Integration Project

  • Technology Stack: LAMP
  • Project Overview: Integrated SevOne NMS and SevOne DataInsight (DI) into a custom web application, utilizing their functionalities for network monitoring, alert management, threshold creation, and device onboarding.
  • Responsibilities: Enhanced the existing UI and developed new dashboards based on project requirements, incorporating both frontend and backend development.
    Connected data from multiple SQL databases using PHP to support monitoring functions.
    Managed daily incidents and implemented fixes to ensure system reliability.

Customer Service Order Management (CSOM) Project

  • Technology Stack: LAMP
  • Project Overview: Focused on resolving issues related to customer service orders, specifically in VLAN creation and post-creation processes. Worked on the Customer Service Configuration Inventory (CSCI) to fix PHP code for report generation and other functionalities.
  • Responsibilities: Addressed incidents and implemented code fixes while handling backend development tasks.
    Led a team of five, assigning tasks and overseeing project deliverables.
    Approved quarterly EPICs, created User Stories, and estimated effort for development tasks.
    Conducted requirement-gathering calls and organized daily standup meetings to ensure project alignment.

Timeline

Associate Consultant

Infosys
04.2023 - Current

Senior Systems Engineer

Infosys
04.2022 - 03.2023

Systems Engineer

Infosys
10.2020 - 03.2022

Bachelor of Computer Science and Engineering -

Sri Ramakrishna Engineering College

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UDHAYAN ESWAR