Udit Bhardwaj
Delhi,DL
Summary
I am eager to take on a challenging role that aligns with my abilities and knowledge in Sales , Marketing and Customer Care Relationship, Reporting leveraging them to achieve success. I am enthusiastic about shouldering responsibilities that expand my expertise and contribute to my professional development. With experience in working Independently and collaboratively within teams, I am committed to delivering insightful data driven solution and contributing effectively to orgainazational goals.
Overview
8
8
years of professional experience
Work History
MIS Executive
WNS Global Services
02.2022 - Current
- Enhanced decision-making processes for management through timely delivery of accurate and relevant MIS reports.
- Produced tables, pivot reports and charts for use in key decision-making processes.
- Generated reports each month covering Incentive data.
- Optimized database performance, implementing effective data storage solutions to minimize redundancy.
- Determined data retention parameters based on organizational requirements.
Senior Associate Executive
Policybazaar.com
12.2021 - 02.2022
- As a sales associate handling to corporate Insurance's department.
- Initiate quotes with accurate and competitive pricing to drive conversion.
- Documented orders and facilitated delivered following special request of customers to Increase loyalty and retention.
- Maintained database systems to track and analyze operational data.
Customer Care Executive
Concentrix
03.2016 - 12.2018
- Handling customer complaints on inbounds calls.
- Developing and documenting knowledge into helping content.
- Maintained up-to-date knowledge of industry trends and product offerings to better serve customers.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Education
MBA - Marketing Management And Business Anaylist
Bharati Vidyapeeth University
Pune 07.2025
Skills
- Advanced Excel
- Performance Management
- Performance Improvement
- Report Writing
- Time Management
- Self Motivation
- Task Prioritization
Timeline
MIS Executive
WNS Global Services
02.2022 - Current
Senior Associate Executive
Policybazaar.com
12.2021 - 02.2022
Customer Care Executive
Concentrix
03.2016 - 12.2018
MBA - Marketing Management And Business Anaylist
Bharati Vidyapeeth University
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