Udit Narayan Nayak
Assistant Operation Manager
Bhubaneswar
Summary
Operations professional with extensive experience in optimizing processes and improving operational efficiency. Highly organized with strong focus on team collaboration and achieving results. Known for adaptability and reliability, with expertise in resource management and workflow optimization.
Overview
2
2
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Assistant Operations Manager
Innodust Techsolution Pvt. Ltd.
04.2025 - Current
- Leading day-to-day operations, ensuring smooth workflow across all departments.
- Driving strategic planning, cost optimization, and quality control initiatives to improve efficiency.
- Managing cross-functional teams, client relationships, and vendor coordination for seamless execution.
- Overseeing supply chain operations, inventory planning, procurement, and budgeting.
- Reviewing KPIs and operational metrics to determine performance and apply corrective actions.
- Leading project operations to guarantee seamless startup, progress tracking, and successful completion.
- Ensuring compliance with internal policies and industry standards to minimize risk.
Executive – Client Servicing
IndiaMART InterMESH Limited
05.2024 - 03.2025
- Managed 100+ client accounts, driving customer satisfaction and retention.
- Oversaw the complete client lifecycle from onboarding to contract renewal and performance reviews.
- Conducted keyword and SEO analysis to enhance digital content and visibility.
- Coordinated with internal teams, including sales and tech support for service resolution.
- Proactively monitored accounts, analyzing trends and implementing operational improvements.
Executive – Marketing Intern
Vaishvik Shodh Private Limited
05.2023 - 07.2023
- Streamlined operational processes related to student admissions, improving efficiency.
- Managed and organized student admission documents with high accuracy.
- Maintained up-to-date data related to school products and services for decision-making.
Education
MBA - Marketing and Digital Marketing
Vishwakarma University
01.2024
B.Sc. - Physics
Jupiter Degree College
01.2022
Higher Secondary - Science
Jhadeswar Higher Secondary School
01.2019
Schooling - undefined
Ramachandra Uccha Bidyapitha School
01.2017
Skills
- Client Relationship Management
- Presentation Skills
- Problem-Solving & Critical Thinking
- End-to-End Process Management
- Cross-functional Team Collaboration
- Operational Workflow Improvement
- Engaged client relationship management
- Data Analysis & Reporting
- Microsoft Excel
- Microsoft PowerPoint
- Teamwork
- Communication
- Staying Positive
- Leadership
Certification
Introduction to Operations Management (LearnTube.ai)
Accomplishments
· Emerging Star of the Month – IndiaMART (August 2024)
Timeline
Assistant Operations Manager
Innodust Techsolution Pvt. Ltd.
04.2025 - Current
Executive – Client Servicing
IndiaMART InterMESH Limited
05.2024 - 03.2025
Executive – Marketing Intern
Vaishvik Shodh Private Limited
05.2023 - 07.2023
B.Sc. - Physics
Jupiter Degree College
Higher Secondary - Science
Jhadeswar Higher Secondary School
Schooling - undefined
Ramachandra Uccha Bidyapitha School
MBA - Marketing and Digital Marketing
Vishwakarma University
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