Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Accomplishments
Languages
Certification
References
Timeline
Generic
Udita Agrawal

Udita Agrawal

Noida

Summary

Strategic Agile and DevOps leader with over 21 years of experience in coaching and transformation initiatives. Proven track record in enhancing process efficiency and driving automation strategies across cross-functional teams. Expertise in fostering collaboration and mentoring talent, resulting in improved product / project delivery and stakeholder engagement. Committed to optimizing performance and achieving measurable results.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Associate General Manager, Agile Transformation

HCL Technologies Limited
Noida
01.2023 - Current
  • Defined Agile vision for transformation, aligning with strategic organizational goals.
  • Developed Transformation Roadmap based on Agile maturity assessment and established metrics.
  • Coaching and mentoring, including senior leadership, mentoring Scrum Masters, and the development of training programs on Agile principles, practices, and tools for the employees.
  • Redesigning the individual program team structure for creating cross-functional teams.
  • Assessing, establishing a baseline for the Agile practices, and identifying the improvement areas (standardization for story points estimation, work items template, work items status, dashboards, scrum boards, and metrics) for increasing maturity by promoting a culture of continuous improvement.
  • Modeling Agile behavior by demonstrating Agile principles and values.
  • Measurement and metrics, including defining key metrics and regularly assessing the health of Agile teams and transformation.
  • Designed monthly reports, including metrics, highlighting success and risks at the program and product team levels for stakeholders in Google Looker Studio.
  • Working with 20 Product teams for Agile transformation

Associate General Manager, Pre Sales(Agile/DevOps)

HCL Technologies Limited
Noida
09.2020 - 12.2023
  • Analyzed RFQs and RFPs to develop solutions for Agile and DevOps across 100+ customers.
  • Collaborated with Sales, Pre-Sales, and Delivery teams to assess current operating models and technology landscapes.
  • Prepared comprehensive solutions for DevOps and Agile based on RFP scopes of work.
  • Presented tailored solutions and proposed operating model to customers during due diligence phases via in-person or video conferencing.
  • Created Statements of Work and established budgets aligned with proposed solutions.

Senior Consultant (Automation), Utilities Domain

HCL Technologies Limited
Noida
09.2019 - 12.2022
  • Develop and designed DevOps and Automation strategy for the customer.
  • Participated in the yearly project planning for the DevOps and automation team for the customer, including budgeting for the initiatives.
  • Enabled the team on the Agile processes and transformed the teams into cross-skilled and self-dependent teams.
  • Set up JIRA for Scrum boards, roadmaps, sprints, dashboards, metrics, and retrospectives.
  • Collaborated and worked as Offshore Project Lead for the DevOps and Automation team.
  • Effectively lead and managed end-to-end delivery for the offshore projects, including DevOps, RPA, Workflow Automation, and application maintenance.
  • Identified areas where existing process can be improved by using automation techniques.
  • Provided technical guidance to the development team on best practices related to automation.
  • Documentation for the project initiatives and automation use cases for solutions, technical, and end-user guides.
  • Enabling account growth for the offshore team (from 4 to 20 people), and getting more business for the company, including hiring.
  • Assisted in the consolidation and comparison of tools for improvements in the DevOps pipelines.

Program Manager

IBM India Private Limited
Noida
09.2009 - 08.2019
  • Leading multiple projects (Development, Steady State and Data Science) as a program manager, with a total team size of 80 globally.
  • Agile Implementation in Project – Sprints for Development and Kanban for Maintenance, Tickets, and Operations. Developed Value Stream Maps to identify bottlenecks, set up the online RTC Tool, initiated and managed scrum ceremonies and execution, maintained agile artifacts, and aligned metrics for measurement and improvement.
  • Implementing DevOps in a project to have an end-to-end collaborative environment and work culture (Continuous Business Planning, Collaborative Development, Continuous Testing, Continuous Build and Deployment, and Continuous Feedback and Optimization) leveraging multiple tools in multiple projects as a Process Consultant.
  • Leading the migration of on-premise servers to IBM Blue Cloud Infrastructure as a Service.
  • Managing the migration of applications from a monolithic application to a microservices-based application on the public cloud.
  • Planning, estimation, and managing the application releases and deployment through Agile and DevOps.
  • Preparing the project budget plan for the year, along with resource planning and fulfillment.
  • People management, including project and yearly performance assessments. Mentoring and supporting the team for their growth opportunities.
  • Preparing DOU and SOWs for every year.
  • Drive the quality reviews and audits for the project, including Agile and DevOps maturity and health assessment.
  • Implementing process improvements, automation, and lean at the account level.

Senior Software Engineer

Birlasoft Limited
Noida
08.2006 - 08.2009
  • Leading the automation team of 10 members.
  • Preparing guidelines, business requirements for functional and load testing, and effort estimation for automation of applications.
  • Preparation of test plans and test reports.
  • Load and functional test scenario preparation as per business requirements.
  • Load and function test script development using LoadRunner and QTP tools.
  • Performance load test execution on 100+ applications for the customer.

Software Quality Assurance Engineer

MPS Technologies
Gurgaon
09.2005 - 08.2006
  • Preparing a Test Plan and a Test Report.
  • Creating and executing test cases/scripts for both manual and automated testing, as end-to-end.
  • Laying down quality standards and procedures in the testing cycle.

Senior Systems Analyst

Sonata Software Limited
Bengaluru
05.2004 - 08.2005
  • Preparing a Test Plan and a Test Report.
  • Creating and executing test cases/scripts end-to-end, along with setting up the test environment, creating test data, and analyzing logs and test results.

Education

MBA - Information Technology

Symbiosis Institute of Computer Studies & Research
Pune
04-2004

Bachelor of Computer Applications - Computer Applications Development

Dr. Virendra Swarup Institute of Computer Studies
Kanpur
04-2002

Skills

  • Agile Transformation
  • Agile coaching
  • Agile methodologies
  • DevOps practices
  • Process improvement
  • Automation strategy
  • Performance optimization
  • Program management
  • Stakeholder engagement
  • Statistical reporting
  • Budget planning
  • Cross-functional collaboration
  • Mentorship development
  • Team leadership

Affiliations

  • Handled account-level initiatives like Leadership Connect, trainings, World of Women, tools and techniques, operations, employee connect, etc
  • Part of the trainer pool for taking introductory sessions on processes, methods, and tools for the lateral hires joining IBM, also building the competency for the same
  • Participated in off-campus drives (hiring) by conducting tests, GDs, and interviews
  • Participated in company programs by nominating for singing

Accomplishments

  • HCL Technologies - Red Ladder (Women Leadership Award), Customer (Oncor) Project Award, Leadership, Xtramiles monetary awards for exceptional contributions
  • IBM – Service Excellence Award 2 times, Eminence and Excellence Award, BT/IT Leadership Award, Manager's Choice Award, Good Samaritan Award, 1st Prize in Hackathon
  • Birlasoft - Employee of the Month, Customer (GE) Award for individual and team level

Languages

Hindi
First Language
English
Proficient (C2)
C2

Certification

  • ICAAgile Coach
  • PMI-ACP
  • Certified Scrum Product Owner
  • Certified Scrum Master
  • DevOps Master
  • AWS Certified Cloud Practitioner
  • ITIL

References

References available upon request.

Timeline

Associate General Manager, Agile Transformation

HCL Technologies Limited
01.2023 - Current

Associate General Manager, Pre Sales(Agile/DevOps)

HCL Technologies Limited
09.2020 - 12.2023

Senior Consultant (Automation), Utilities Domain

HCL Technologies Limited
09.2019 - 12.2022

Program Manager

IBM India Private Limited
09.2009 - 08.2019

Senior Software Engineer

Birlasoft Limited
08.2006 - 08.2009

Software Quality Assurance Engineer

MPS Technologies
09.2005 - 08.2006

Senior Systems Analyst

Sonata Software Limited
05.2004 - 08.2005

MBA - Information Technology

Symbiosis Institute of Computer Studies & Research

Bachelor of Computer Applications - Computer Applications Development

Dr. Virendra Swarup Institute of Computer Studies

Similar Profiles

CREATE PROFILE
Udita Agrawal