UDITANSHU RAJ
Wintel Analyst
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Wintel Analyst
HCL Technologies
08.2018 - 03.2024
- Working as: Windows Server Administrator providing support to HCL Europe based clients like: Lansforsakringar (Swedish Banking and Insurance group) and OMYA (Chemical and Minerals mining industry)
- Daily Roles and Responsibilities: Working on day-to-day activities like Incident, Service requests and Changes through ServiceNow
- Hands on experience on windows storage - addition of Disk, Memory, CPU and on how to increase disk space on windows server
- Worked on commission and decommission of Windows servers using templates and ISO image
- Performing Snapshots, Cloning of VMs
- Deploy new VM's from templates and its configuration
- Incident and change management through procedures and troubleshooting techniques
- Handled the Windows Server issues reported either by the end users, application owner's or other support teams
- Implemented the technical changes/configurations changes at the Windows server
- Having good communication skills with clients and team mates
- Good analytical and logical skills
- Comfortable to work in 24*7 shifts
- Have been awarded as Best Team in OMYA for patching activity performed on 2200+ servers within a month.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Installed system updates to address vulnerabilities and reduce security issues.
- Identified and resolved problems through root cause analysis and research.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
BCA -
Integral University, Lucknow, Integral University
Intermediate - undefined
B.P.S. Inter College, Kunda, UP Board
High School - undefined
Chinmaya Vidyalaya, NTPC Ucr, CBSE
Skills
Installation and Managing of Windows environment, Operating system Windows 2008/2012 R2/2016 and 2019 Servers
Good knowledge & hands-on experience on patching and Windows operating systems
Server configuration, deployment of security patches, health checks
Creation of VMs, Taking Snapshot/Clone of a VM and deploying the same
Monitoring VMs (Alerts/Events/VM's Performance) through Service Now tool
Creating and Managing users, group & OU
Implementation of sharing and security permission on folders
Basic management of Active Directory
Microsoft Applications such as Outlook, Excel, Word etc
Good knowledge of processes and tools utilized for system management, change management (Service Now)
VMware
System Administration
Hyper-V virtualization
WSUS Patch Management
Remote Desktop Services
Failover Clustering
Program installations
Failover Clustering
Certification
CompTIA IT Fundamentals
Personal Information
- Father's Name: Mr. Anil Kumar Choudhary
- Mother's Name: Mrs. Milan Choudhary
- Date of Birth: 09/04/98
Disclaimer
I hereby declare that the information mentioned above is true and correct to the best of my knowledge.
Timeline
Wintel Analyst
HCL Technologies
08.2018 - 03.2024
BCA -
Integral University, Lucknow, Integral University
Intermediate - undefined
B.P.S. Inter College, Kunda, UP Board
High School - undefined
Chinmaya Vidyalaya, NTPC Ucr, CBSE