Karthick Narayanan
IT Lead
Bangalore,Karnataka
Summary
PROFESSIONAL SUMMARY Proficient Application Project Support with 5+ years and System Administrator 10+ years of total experience managing IT infrastructure, which includes configuring & monitoring servers, Design, plan and implementing network installations for data and voice. Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance. Hands-on experience in Windows/Linux administration, LAN / WAN / VPN administration, VMware Administration, managing FTP Servers, AD/DNS, wireless access points and load balancers, Access control system administration and server backup management. Have played an active role in IT budget planning, communicating with vendors and service providers. Have 5+ years of Hands-on experience in Application support to interact with customer and the development team, preparing test cases and share the feedback
Overview
24
24
years of professional experience
3
3
years of post-secondary education
Work History
IT Support Engineer
ICT Service Management Solutions Pvt. Ltd
Bangalore
03.2016 - Current
System Administrator
Clematix Software Pvt. Ltd
Hosur
07.2015 - 10.2015
IT Support Engineer
Positive Packaging Industries Ltd
Bangalore
06.2011 - 06.2015
System Administrator
Sree Narayana Guru Institute of Management Studies
Coimbatore
12.2008 - 05.2011
IT Support Assistant
RM Mayileru & Co
Coimbatore
06.2006 - 11.2008
Administration Executive
Apollo Computer Education
Coimbatore
04.2005 - 05.2006
Faculty – Computer Science
Annai Indira Gandhi Memorial High School
Rajapalayam
09.2000 - 03.2005
Education
Bachelor of Computer Application -
Annamalai University
Diploma - Electrical & Electronics Engineering
State Board of Technical Education, PAC Ramasamy Raja Polytechnic College
S.S.L.C - undefined
A+ Hardware Certification - undefined
3 months - undefined
01.2009 - 01.2012
SQL Server 2008/2012 - undefined
Advanced Certificate in Cloud Computing Pursuing 6months - undefined
Skills
Windows 2008,2012,2016,2019 Servers, RHELDatabaseSQL Server 2005/2008/2012, MySQL, Mongo DBProgrammingC, VB60, VBNETSharePointSP 2013, SP2010, SPO, Power BI, SP DesignerWeb DevelopmentHTML, CSS3, JS, Bootstrap4, PHP74, JSON, JAVAERP SystemMicrosoft Dynamics AXBackup ToolsNetBackupNetwork SecuritySonicWALL Firewall, JuniperVirtualizationVMware 60, Virtual BoxOthersKey SkillsAnd Responsibilities performedSFCS Project Support and API MonitoringMonitoring API issues and escalating the issues to the respective Business TeamTracking API released issuesSuggesting for the API Triggering PointSharePoint AdministrationConfiguring new sites and Managing User PermissionsOne-2-one training sessions to address specific problemsCreating Dashboard report with Power BI for SharePoint ListDesign Web Page Layout for the SharePoint site with SharePoint DesignerWindows AdministrationInstallation and configuration of server operating systems (2008 R2/2012 R2/2016)Administration of Windows Domain Controller, DHCP and DNSCreating Users, Computers, Groups OU’s in an Active Directory EnvironmentEnd user Workstation ManagementHandle system administration of enterprise desktop asset management software toolsOutlook, Office Communicator, Remote access VPN client configuration and supportSoftware license and patch update management and Managing Antivirus updatesVMWare Installation & ConfigurationIIS Server Management & FTP ConfigurationLAN/WAN AdministrationConfiguration of all LAN and Local printers, Laptops and Wireless peripheralsWorkgroup configuration, Cabling & Net Meeting, Server Client Configuration (ADS, DHCP Servers)Troubleshooting of DNS, DHCP, File and Print serversBacking up and restoring of System State Data & DatabaseCo-ordination with Head-office/ Other office branches for leased line / router issuesManaging users through Group policy by Share and NTFS PermissionLogistics / Management / Other AdministrationInvolved in planning and implementing technical infrastructure projects to refresh supported systemsCo-ordination with management and vendors for AMC / Warranty supportMaintenance & troubleshooting of Video/Audio conferencing equipmentsInstallation and maintenance of Access control systems, EPABX and CCTVExecute, document and maintain desktop security standards as per IT security policiesHardware & VMWareAssembly & configuration of computer systems, Hardware installation & Troubleshooting, Installation & Maintenance of network and printersCreating VMWare servers and configuring based on the resourcesApplication Development / ProgrammingDeveloping various applications using VB60, VBNet, SQL Server 2008,2012Web Design using HTML, CSS, PHP and MySQL, JavaCreating Template for requirement Report, Process Control1
Accomplishments
- EPABX, CCTV, Access control systems Projects Handled SFCS Project Support (ICT Service Management, Bangalore)
- Interact with client
- Instruct for Development design
- Preparing Test cases and check the testing result
- Preparing Reporting Logic
- IT Infrastructure project for new division: (RenewSys, Bangalore)
- End2End Production Process implementation
- ERP Reporting Tool:
- Individually rebuilt in-house ERP reporting tool using VB 6.0
- Production/ Inventory Reporting Tool:
- Individually developed production/inventory reporting tool using VB.Net, SQL Server and HTML
Timeline
IT Support Engineer
ICT Service Management Solutions Pvt. Ltd
03.2016 - Current
System Administrator
Clematix Software Pvt. Ltd
07.2015 - 10.2015
IT Support Engineer
Positive Packaging Industries Ltd
06.2011 - 06.2015
3 months - undefined
01.2009 - 01.2012
System Administrator
Sree Narayana Guru Institute of Management Studies
12.2008 - 05.2011
IT Support Assistant
RM Mayileru & Co
06.2006 - 11.2008
Administration Executive
Apollo Computer Education
04.2005 - 05.2006
Faculty – Computer Science
Annai Indira Gandhi Memorial High School
09.2000 - 03.2005
Bachelor of Computer Application -
Annamalai University
Diploma - Electrical & Electronics Engineering
State Board of Technical Education, PAC Ramasamy Raja Polytechnic College