Profile Summary:
ServiceNow Developer more then 3 years of experience in the configure, customizing, and managing the ServiceNow platform to streamline. IT service management and business processes. Skilled in developing and enhancing modules such as Incident, Problem, Change Management, and Service Catlog, with expertise in scripting using JavaScript and Glide. Proficient in designing workflows, configuring SLAs, and integrating third-party systems using REST/SOAP APIs to improve operational efficiency. Experienced in Service Portal customization, user admin, and role-based access control. Adept at troubleshooting, delivering user-centric solutions, and collaborating in Agile teams to ensure seamless implementation and support of the platform.
Servicenow
Javascript
ITSM
Client Script
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