Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neetu Singh Yadav

Noida

Summary

Productive employee with in-depth knowledge of sales strategies, scheduling, money handling and employee relations. Consistently achieve high level of personal integrity with commitment to personal growth. Proven track record of successful project management and producing quality outcomes through leadership and team motivation.

Overview

9
9
years of professional experience

Work History

Senior Educational Counselor

Gs Score
Delhi
05.2019 - Current

• Counseling of Student and apprising them about different running Courses modules and provide them genuine guidance.
• Providing demo for online and offline classes, and facilitating one on one interaction with faculty before enrollment.
• Handling Students query (Offline and Online).
• Billing and Cash handling.
• managing online portal for students.
• Conducting and Hosting (admin) webinar activity.
• Handling website, IVR calls and enquiry chats on daily basis.
• Providing training to new joiners.
• Assign tasks to my team in all area.
• Managing students complaints and resolving their issues.
• Coordination with the printing team for hard copies of brochures, inquiry forms, enrollment forms, and foundation micro-topic listing syllabus copies.
• Coordinating day-to-day operations
• Tele calling
• Assign raw and bulk data to my team to offer good proposals to students through email, WhatsApp, and SMS for our upcoming courses.

• Converting the leads as admissions
• Building a relationship of trust and respect with the students.
• Coordination for webinars, seminars, and other promotional activities to increase the number of student registrations.
• Proper mapping for upcoming batches and follow-ups.
• provide training to interns in areas of admissions, query handling (offline and online) and student data management.

Senior Educational Counselor

Elite IAS Academy
Delhi
02.2018 - 05.2019

• Counseling of Student and apprising them about different running courses and provide them genuine guidance.
• Providing demo for online and offline classes, and facilitating one on one interaction with faculty before enrollment.
• Handling Students query (Offline and Online).
• Billing and Cash handling.
• Handle online portal of students.
• Conducting and Hosting (admin) webinar activity
• Handling website, IVR calls and enquiry chats on daily basis.
• Proper mapping for upcoming batches and follow-ups
• Tele-calling
• assign raw and bulk data to my team to offer good proposals to students through email, WhatsApp, and SMS for our upcoming courses.

• Converting the leads as admissions
• Converting the leads as admissions
• Building a relationship of trust and respect with the students.
• Coordination for webinars, seminars, and other promotional activities to increase the number of student registrations.

Educational Counselor

Shri Chaitanya IAS Academy
Delhi
01.2017 - 02.2018

• Counseling of Students and apprising them about different running courses and provide them genuine guidance.

• Providing demo for offline classes, and facilitating one on one interaction with faculty before enrollment.

• Handling Students query (Offline and Online)..

• Handling website, and calls on daily basis.

Proper mapping for upcoming batches and follow-ups

Educational Counselor

Gs Score
Delhi
06.2015 - 01.2017

• Counseling of Students and apprising them about different running programs modules and provide them genuine guidance.

• Providing demo for online and offline classes, and facilitating one on one interaction with faculty before enrollment.

• Handling Students query (Offline and Online).

• Billing and Cash handling.

• Handle online portal for students.

• Handling website, and calls on daily basis.

• Proper mapping for upcoming batches and follow-ups.

Education

B.tech. in Electronics And Communication - Techinal

Aligarh College of Engg And Technology , Aligarh
Aligarh
04-2011

Diploma in Electrical Eng. -

PMV Polytechnic , Mathura
Mathura
05-2007

Skills

Proficiency in required software (eg, No Paper Form , Microsoft Office, Leadsquared)

Sales and Persuasion

Market Research and Industry Knowledge

Effective communication Skills

Upselling expertise

Ability to train and dynamic leadership

Outstanding customer service

In depth program knowledge

Timeline

Senior Educational Counselor

Gs Score
05.2019 - Current

Senior Educational Counselor

Elite IAS Academy
02.2018 - 05.2019

Educational Counselor

Shri Chaitanya IAS Academy
01.2017 - 02.2018

Educational Counselor

Gs Score
06.2015 - 01.2017

B.tech. in Electronics And Communication - Techinal

Aligarh College of Engg And Technology , Aligarh

Diploma in Electrical Eng. -

PMV Polytechnic , Mathura
Neetu Singh Yadav