Ujjawal Gupta
MICE Operations
Noida
Summary
Seeking a position whereby hard work, dedication, and the ability to acquire new skills will advantage the company I work for. Sought out continuous professional development opportunities to further develop expertise in MICE - Operations while strengthening support for team members. Resourceful leader with good organizational, multitasking and project management abilities.
Overview
11
11
years of professional experience
Work History
Deputy Manager
Hi Walk Travels Pvt. Ltd.
1 2023 - Current
- File Handling.
- Escorting with groups domestic & international.
- Escorted a group of 1000 Pax traveled to Dubai. Handled an Operations of VIP Clients at Address Hotel Dubai.
- Handled File & Escorted the group of 800 Pax traveled to Goa.
- Handled File & Escorted the group of 130 Pax traveled to Thailand.
- Escorted a group of 138 Pax traveled to Mumbai @ The St. Regis.
- Handled Operations of VIP Clients (60 Pax) for 03 Groups traveled to Malaysia @ W Hotel. Group Size was 4500 Pax.
- Handled File & Escorted th group of 50 Pax traveled to Goa @ Hyatt Centric.
- Handled File & Escorted the group of 50 Pax traveled to Westin Sohna.
- Handled File & Escorted the group of 180 Pax traveled to Jaipur.
- Handled File & Escorted the group of 300 Pax traveled to Goa @ Grand Hyatt.
- Handled File & Escorted the group of 400 Pax traveled to Dehradun @ Hyatt Regency.
- Handled File & Escorted the group of 120 Pax traveled to Goa @ W Hotel.
- Handled File & Escorted the group of 50 Pax traveled to Karjat @ Radisson Hotel.
Asst. Manager
Mach Conferences & Events Pvt. Ltd.
09.2019 - 11.2021
- File Handling.
- Escorting with groups domestic & international.
- Handled File of 215 Pax travelling to Vietnam. I handled the overall group and escorted the group on the ground.
- Escorted the group of 17 Pax travelled to Thailand.
- Escorted the group of 249 Pax travelled to Barcelona, Spain.
- Escorted the group of 140 Pax travelled to Goa.
- Escorted the group of 277 Pax travelled to Udaipur.
- Escorted the group of 220 Pax travelled to Jaipur.
- Escorted the group of 10 Pax travelled to Malaysia.
Sr. Executive
Meetings & More
12.2017 - 09.2019
- Confirming accommodation, ticketing, visas for the delegates.
- Contracting & Negotiating with Outbound Agents for getting competitive rates and making hotel, sightseeing and transportation reservation.
- Escorting with Domestic groups.
- File Handling.
Sr. Executive
Chime Tours India Pvt. Ltd.
03.2017 - 09.2017
- Confirming accommodation, ticketing, visas for the delegates.
- Contracting & Negotiating with Outbound Agents for getting competitive rates and making hotel, sightseeing and transportation reservation.
- Making good relations with the overseas vendors & getting the best cost.
- Escorting with Domestic groups.
- Providing feedback after a tour as part of a brief session.
- Handling customer escalation & feedback.
Executive
SOTC Travel Services Pvt. Ltd.
03.2015 - 03.2017
- Looked after Sydney Departure series (850 Pax for Honda Two Wheelers).
- Looked after Malaysia Departure series (350 Pax for Ambuja Cement).
- Looked after Goa Departure series (1500 Pax for Ultratech Cement).
- Looked after Jaipur Departure series (1000 Pax for Ultratech Cement).
- Looked after Rishikesh Departure series (100 Pax for Religare).
- Looked after Mumbai Departure series (900 Pax for Ambuja Cement).
Trainee
Alpcord Network Travel & Conferences Management Co
01.2014 - 11.2014
- Operated (5000 Doctors) USICON Delhi 2014 at Secretariat Office in Delhi at Hotel Ashoka.
- Worked in 72nd AIOC 2014 at Agra.
- Worked at 22nd IANCON at Chandigarh, PGIMER.
Executive
Alpcord Network Travel & Conferences Management Co
06.2013 - 11.2014
- Operation support to Alpcord Inbound Leisure & MICE division by reverting queries either coming from Corporate Implants, Direct E-mail or Phone Calls.
- Liaison with International Pharmaceuticals Congress & Conferences Bureaus in order to take care of registration & travel needs of Doctors & Pharmaceuticals Clients.
- Pre & Post tour/event execution & evaluation.
Education
CBSE XII - Commerce
Bal Bharati Public School
CBSE X -
Bal Bharati Public School
Graduation - B.Com (P)
Delhi University (SOL)
Master of Business Administration - Marketing & Sales
Amity University
Skills
Team motivation
MS Word
MS Excel
Client Handling
Quick decision-making
Team leadership
Timeline
Asst. Manager
Mach Conferences & Events Pvt. Ltd.
09.2019 - 11.2021
Sr. Executive
Meetings & More
12.2017 - 09.2019
Sr. Executive
Chime Tours India Pvt. Ltd.
03.2017 - 09.2017
Executive
SOTC Travel Services Pvt. Ltd.
03.2015 - 03.2017
Trainee
Alpcord Network Travel & Conferences Management Co
01.2014 - 11.2014
Executive
Alpcord Network Travel & Conferences Management Co
06.2013 - 11.2014
Deputy Manager
Hi Walk Travels Pvt. Ltd.
1 2023 - Current
CBSE XII - Commerce
Bal Bharati Public School
CBSE X -
Bal Bharati Public School
Graduation - B.Com (P)
Delhi University (SOL)
Master of Business Administration - Marketing & Sales
Amity University
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