Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Websites
Timeline
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Ujjawal Srivastava

New Delhi

Summary

Cloud Engineer with a proven track record of delivering robust, scalable cloud solutions on AWS.
Key strengths:

  • Development expertise: Developed multiple custom solutions for customers utilizing industry-leading technologies like Kubernetes, Ansible playbooks, Terraform, along with building robust monitoring solutions using CloudWatch, AWS QuickSight, Prometheus, and Grafana.
  • Cloud Expertise: Deep knowledge of AWS services, including, but not limited to, EC2, S3, EFS, RDS, Route 53, Lambda, VPC, SNS, EKS, and ECR.
  • Technical Proficiency: Experience in configuration management (Ansible), deployment, logging, monitoring, and scripting (Python).
  • CI/CD: Experienced in continuous integration and continuous deployment (CI/CD) practices, leveraging tools like AWS CodePipeline, CodeBuild, and CodeDeploy to streamline software delivery processes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cloud Support Engineer II

Amazon Web Services(AWS)
Delhi
04.2021 - Current
  • Developed and maintained CI/CD pipelines utilizing CodeDeploy, Step Functions, AWS CodePipeline, alongside industry-standard orchestration tools like Jenkins CI/CD and Argo CI/CD.
  • Led SME efforts for AWS Storage services, providing architecture-level debugging and guidance to enterprise clients and fellow engineers.
  • Spearheaded cloud storage optimization initiatives, leveraging concepts like storage lifecycle management and caching of frequently accessed data, resulting in 30% cost savings for enterprise clients while maintaining data integrity and security.
  • Created and supported complex ETL pipelines utilizing technologies like Kinesis Data Streams, Kinesis Data Firehose, AWS Glue, Kinesis Data Analytics, alongside DataDog and Splunk.
  • Supported large-scale events (IPL, FIFA), focusing on storage infrastructure optimization, and implementing multi-region backup and disaster recovery solutions.
  • Developed custom solutions utilizing Kubernetes, Terraform, and AWS services (EKS, ECR, EFS, S3), improving service reliability through targeted bug fixes and process enhancements.
  • Experienced in building and deploying Kubernetes clusters on EKS using Helm, utilizing CSI drivers for persistent storage solutions across AWS services like EFS, FSx, and EBS.
  • Utilized cloud shell scripting and Python with Terraform to automate infrastructure provisioning and software deployment, increasing operational efficiency.
  • Facilitated training, quality workshops, and article reviews as a Quality Champion, while mentoring team members on storage technologies and AWS services.
  • Authored and published a repost of articles on the AWS Knowledge Center, which has over 2,000 views.
  • Why do I get the error, "Invalid principal in policy," when I try to update my Amazon S3 bucket policy? - https://repost.aws/knowledge-center/s3-invalid-principal-in-policy-error
  • How do I troubleshoot issues when I try to create an Amazon S3 bucket? - https://repost.aws/knowledge-center/s3-create-bucket-errors

Cloud Support Engineer I

Amazon Web Services(AWS)
Delhi
04.2021 - 11.2023
  • Successfully managed and resolved mission-critical issues with challenging deadlines, demonstrating exceptional problem-solving skills.
  • Conducted in-depth root cause analysis on customer architectures, showcasing a keen ability to identify and address underlying issues promptly.
  • Created comprehensive technical documentation and training materials for storage best practices.
  • Developed automation solutions for storage management using Python and Boto3, improving operational efficiency.
  • Established strong customer relationships through effective communication and collaboration during critical issue resolution.
  • Collaborated seamlessly with cross-functional teams, offering specialized support and insights to engineers working on diverse technical challenges related to AWS.

System Engineer

INFOSYS LTD.
Virtual-Delhi
06.2020 - 03.2021
  • Qualified in the Stream-based training in SAP MM (Materials Management) with an overall score of 84.
  • Participated in a storage optimization project for a 5 TB SAP MM landscape, utilizing EMC VNX storage solutions, resulting in a 25% improvement in I/O performance for material master and inventory transactions.
  • Collaborated with cross-functional teams to streamline inventory management practices.
  • Resolved issues related to purchasing documents, inventory management, invoice verification and goods receipt and issue postings.

Education

Minor in Artificial Intelligence -

Indian Institute of Technology (IIT) Ropar
Ropar, Punjab
07-2025

Bachelor of Technology - Electronics and Communication Engineering

Dr. Akhilesh Das Gupta Institute of Technology And Management
Delhi
04-2020

Skills

  • Cloud compute services: AWS EC2, VPC, S3, EFS, RDS, Route 53, Lambda, IAM, SNS, EKS, ECR, DataSync
  • Data analytics: Kinesis Data Streams, Kinesis Data Firehose, Kinesis Data Analytics, AWS Glue, SageMaker, Redshift, ElasticSearch
  • Operating systems: Linux, Mac
  • Infrastructure as code: Terraform
  • Configuration management: Ansible
  • Deployment tools: Jenkins, CodePipeline, CodeBuild, CodeDeploy
  • Logging and monitoring: CloudWatch, QuickSight, Prometheus, Grafana
  • Scripting languages: Shell, Python
  • Web server: Nginx

Accomplishments

  • 3x AWS Most Valuable Player Award for exceeding productivity
  • AWS Bolster Award for service improvements and bug bash
  • 2x AWS All Rounder Award for overall contribution
  • Gold Member in Technical Field Community Storage

Certification

  • AWS Certified AI Practitioner
  • AWS Certified Solutions Architect - Associate
  • AWS Knowledge: Data Migration, Data Protection & Disaster Recovery
  • AWS Knowledge: File Storage, Object Storage, Migration Foundations
  • AWS Partner: Generative AI Essentials

Timeline

Cloud Support Engineer I

Amazon Web Services(AWS)
04.2021 - 11.2023

Cloud Support Engineer II

Amazon Web Services(AWS)
04.2021 - Current

System Engineer

INFOSYS LTD.
06.2020 - 03.2021

Minor in Artificial Intelligence -

Indian Institute of Technology (IIT) Ropar

Bachelor of Technology - Electronics and Communication Engineering

Dr. Akhilesh Das Gupta Institute of Technology And Management

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Ujjawal Srivastava