Ujjwal Gupta
Lead Software Test Engineer
Bengaluru,KA
Summary
Results-driven Lead Software Test Engineer and UAT Lead with 9.9+ years of end-to-end Quality Assurance experience, including 3+ years of deep-domain expertise in Banking & Financial Services spanning Digital Lending, Wealth Management, and Online Trading platforms. Proven track record in leading QA teams, driving test strategy, and delivering large-scale E2E testing solutions for global banking clients. Highly skilled in requirement analysis, backlog refinement, risk assessment, and ensuring production readiness through structured and business-focused UAT cycles.
A strong collaborator who works seamlessly with Product Owners, Business Stakeholders, IT, and Release Management to prioritize backlogs, validate defect resolutions, and execute smooth, high-quality production releases. Committed to elevating quality standards through proactive defect prevention, continuous process improvement, and a strong focus on enhancing user satisfaction and business value delivery.
Overview
10
10
years of professional experience
Work History
Lead Software Test Engineer
EPAM Systems
06.2023 - Current
- Key Result Areas:
- Test Leadership: Spearheaded QA strategy for multiple features in the Banking & Airline domain, achieving 95%+ test coverage across platforms.
- Led UAT planning and coordination across business and IT teams, ensuring defect-free releases and timely UAT sign-off.
- Collaborated with Product Managers and IT teams for defect prioritization, tracking, validation, and resolution.
- Facilitated UAT readiness sessions, triage meetings, and training for business testers, driving successful execution of UAT cycles.
- Used QTest for test execution, defect tracking, and reporting, improving visibility and accountability across sprints.
- Team Management: Led and mentored a 5-member QA team, ensuring timely task execution and alignment with sprint goals.
- Defect Triage: Owned & led defect triage calls with developers, BAs, & product owners to prioritize, root-cause, & resolve issues.
- Automation Efficiency: Streamlined testing processes by introducing automated tools, reducing manual effort by 30%.
- Test Strategy: Defined & maintained test strategy including tools, timelines, risk areas, & automation feasibility within CI/CD cycles.
- Root Cause Analysis: Conducted root cause analysis for critical defects, driving preventive quality measures.
- CI/CD Integration: Integrated CI/CD pipelines with automation suites to enable faster, reliable deployments.
- Client Engagement: Engaged in client demos & UAT cycles, ensuring stakeholder satisfaction & sign-off.
- Ability to translate complex business requirements into clear BAT/UAT test strategies, ensuring product changes meet business expectations, regulatory standards, and customer experience goals.
- Strong capability in assessing end-to-end payment flows and business processes, validating system readiness, and using JIRA-driven governance to maintain full traceability and business-risk visibility.
Senior Quality Assurance Analyst
y media labs
03.2021 - 06.2023
- Key Result Areas:
- Mobile QA Ownership: Directed end-to-end QA for a Banking & healthcare mobile application across Android and iOS platforms.
- Facilitated UAT cycles and triage meetings with business users and IT teams to ensure successful production sign-off.
- Managed defect prioritization and traceability using QTest and Jira, achieving faster turnaround times.
- Team Supervision: Managed a 5-member QA team; assigned responsibilities and ensured task completion within deadlines.
- SME Role: Acted as Subject Matter Expert and Point of Contact for QA processes and product understanding.
- API Testing: Conducted API/backend validation using Postman & created mock APIs via Charles Proxy, enhancing test reliability.
- Agile Alignment: Participated in Agile ceremonies; ensured QA deliverables were in sync with sprint objectives & retrospectives.
Senior Test Engineer
FireMate Software Pvt. Ltd.
10.2020 - 03.2021
- Key Result Areas:
- End-to-End Testing: Executed comprehensive testing to ensure flawless product functionality across multiple applications.
- UAT scenario creation, data validation, and user training.
- Consistently delivered measurable improvements in customer satisfaction, release quality, and defect turnaround time, contributing to stable and high-performing digital platforms.
- Stakeholder Coordination: Acted as the main point of contact between QA, QC, and cross-functional teams.
- Agile QA: Spearheaded full STLC activities using Agile methodology for iterative product delivery.
- Project Ownership: Independently managed multiple projects from design phase to UAT with full QA accountability.
- Delivery Excellence: Ensured seamless project delivery through robust QA practices and issue resolution workflows.
Test Engineer
Scientific Games India Corporation
10.2018 - 09.2020
- Key Result Areas:
- Release Management: Ensured smooth feature deployment from lower environment to production.
- Demonstrated ability to translate complex technical and business processes into clear, actionable communication across diverse teams and leadership levels.
- Adept at explaining User Acceptance Testing (UAT) workflows, defect management lifecycles, and digital operations to both technical and non-technical stakeholders.
- Team Leadership: Led a QA team of 6; prioritized tasks and managed execution of detailed test plans.
- Documentation: Produced essential QA deliverables including summaries, bug reports, and User Release Notes.
- Environment Setup: Established robust testing environments and defined test scenarios and cases for maximum coverage.
- Functional Testing: Performed end-to-end testing for gaming applications to ensure compliance and performance.
Quality Assurance Analyst
GT Nexus - An Infor Company
12.2015 - 09.2018
- Key Result Areas:
- Automation Implementation: Implemented automated testing processes, cutting down testing time by 30% & improving quality by 20%.
- Defect Resolution: Led a QA team to identify and resolve 15% more defects through proactive test execution.
- Process Optimization: Streamlined QA workflows, improving productivity by 25% and reducing post-release defects by 15%.
- Team Collaboration: Worked with cross-functional teams to drive consistent QA standards and improve deliverable quality.
- Quality Metrics: Monitored and improved testing KPIs, ensuring measurable impact on release quality and speed.
Education
B.Tech./B.E. - Electrical Engineering
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV)
Bhopal01.2015
Skills
QA Leadership & Team Management
Projects
Project 1 – Digital Lending Platform Migration (AIB – Adobe AEM)
Client: Allied Irish Banks (AIB)
Role: Lead QA / Manual + Automation Engineer
Duration: Jul 2024 – Till Date
Domain: Retail Banking – Digital Lending
Project Description:
Worked on the AEM upgrade (6.4 → 6.5) and migration to Adobe Managed Services (AEM Cloud) for AIB’s customer-facing lending portals (Loans, Mortgages, Credit). Ensured seamless migration with full functional & regression validation across web platforms.
Key Responsibilities:
- Led a team of 6 QAs, owned test planning, scheduling, and delivery tracking.
- Performed requirements analysis, test strategy preparation, test design & execution.
- Executed functional, integration, regression, UAT, and E2E testing for digital loan journeys.
- Prepared & managed test data for lending scenarios.
- Logged and tracked defects using JIRA, worked closely with dev teams for fixes and retesting.
- Delivered release sign-offs, test metrics & stakeholder reporting.
- Supported limited automation execution for regression.
Tools: JIRA, AEM, SQL, Postman, Git
Technologies: Web Apps, REST APIs
✅ Project 2 – Wealth Management & Corporate Lending Platform (UBS – APAC)
Client: UBS AG (APAC)
Role: Test Manager / Senior QA
Duration: 2022 – 2024
Domain: Private Banking & Corporate Lending
Project Description:
Test lead for UBS Wealth Management Private & Corporate (WMPC) Lending platform supporting digital loan origination, approvals, cash credit, and mortgage workflows for enterprise clients.
Key Responsibilities:
- Led top-down test planning and resource onboarding.
- Facilitated requirement grooming sessions with BAs & Product Owners.
- Created test scenarios, test cases, and test data for lending modules.
- Performed manual functional testing, defect management, and UAT support.
- Developed and executed automation scripts for regression suites.
- Coordinated defect resolution with developers across multiple global teams.
- Provided release acceptance sign-offs for monthly deployments.
Tools: JIRA, SQL
Test Types: Functional, Integration, Regression, UAT, E2E
✅ Project 3 – Online Equity Trading System (Bank of Singapore)
Client: Bank of Singapore
Role: QA / Senior Test Engineer
Duration: 2020 – 2021
Domain: Capital Markets – Equity Trading
Project Description:
Worked on a multi-channel online cash equities trading system enabling clients and relationship managers to place equity buy/sell orders with backend settlement processing.
Key Responsibilities:
- Gathered and analyzed business requirements for trade execution workflows.
- Designed E2E test scenarios & test cases for order placement and settlement.
- Executed testing across Web, iOS, Android, iPad, and Windows applications.
- Conducted system integration testing with external broker platforms.
- Managed defect triage calls with internal dev teams and third-party vendors.
- Supported regression automation execution and defect verification.
Tools: JIRA, SQL, Automation Tools
Test Types: System Testing, Integration Testing, Mobile Testing, Regression
Timeline
Lead Software Test Engineer
EPAM Systems
06.2023 - Current
Senior Quality Assurance Analyst
y media labs
03.2021 - 06.2023
Senior Test Engineer
FireMate Software Pvt. Ltd.
10.2020 - 03.2021
Test Engineer
Scientific Games India Corporation
10.2018 - 09.2020
Quality Assurance Analyst
GT Nexus - An Infor Company
12.2015 - 09.2018
B.Tech./B.E. - Electrical Engineering
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV)