Ujjwal Gupta
Lead Software Test Engineer
Bengaluru,KA
Summary
Results-driven Lead Software Test Engineer with 9.9+ years of end-to-end Quality Assurance experience, including 5+ years of leading and managing QA teams for complex enterprise applications. Strong expertise in defining test strategies, quality frameworks, and scalable testing processes, ensuring consistent delivery of high-quality software.
Extensive hands-on experience in Functional Testing, Automation Testing, API Testing, and Mobile Application Testing (iOS & Android) across web and mobile platforms. Proven ability to design, implement, and maintain test automation frameworks using Playwright with Python, improving regression coverage, execution speed, and overall test efficiency.
Highly skilled in requirement analysis, test design, risk-based testing, defect lifecycle management, and release validation, working closely with cross-functional teams in Agile environments. Known for mentoring teams, driving test process optimization, and aligning quality outcomes with business and technical goals.
Overview
10
10
years of professional experience
Work History
Lead Software Test Engineer
EPAM Systems
06.2023 - 01.2026
- Key Result Areas:
- Test Leadership: Spearheaded QA strategy for multiple features in the Banking & Airline domain, achieving 95%+ test coverage across platforms.
- Led UAT planning and coordination across business and IT teams, ensuring defect-free releases and timely UAT sign-off.
- Collaborated with Product Managers and IT teams for defect prioritization, tracking, validation, and resolution.
- Facilitated UAT readiness sessions, triage meetings, and training for business testers, driving successful execution of UAT cycles.
- Used QTest for test execution, defect tracking, and reporting, improving visibility and accountability across sprints.
- Team Management: Led and mentored a 5-member QA team, ensuring timely task execution and alignment with sprint goals.
- Defect Triage: Owned & led defect triage calls with developers, BAs, & product owners to prioritize, root-cause, & resolve issues.
- Automation Efficiency: Streamlined testing processes by introducing automated tools, reducing manual effort by 30%.
- Test Strategy: Defined & maintained test strategy including tools, timelines, risk areas, & automation feasibility within CI/CD cycles.
- Root Cause Analysis: Conducted root cause analysis for critical defects, driving preventive quality measures.
- CI/CD Integration: Integrated CI/CD pipelines with automation suites to enable faster, reliable deployments.
- Client Engagement: Engaged in client demos & UAT cycles, ensuring stakeholder satisfaction & sign-off.
- Ability to translate complex business requirements into clear BAT/UAT test strategies, ensuring product changes meet business expectations, regulatory standards, and customer experience goals.
- Strong capability in assessing end-to-end payment flows and business processes, validating system readiness, and using JIRA-driven governance to maintain full traceability and business-risk visibility.
Senior Quality Assurance Analyst
y media labs
03.2021 - 06.2023
- Key Result Areas:
- Mobile QA Ownership: Directed end-to-end QA for a Banking & healthcare mobile application across Android and iOS platforms.
- Facilitated UAT cycles and triage meetings with business users and IT teams to ensure successful production sign-off.
- Managed defect prioritization and traceability using QTest and Jira, achieving faster turnaround times.
- Team Supervision: Managed a 5-member QA team; assigned responsibilities and ensured task completion within deadlines.
- SME Role: Acted as Subject Matter Expert and Point of Contact for QA processes and product understanding.
- API Testing: Conducted API/backend validation using Postman & created mock APIs via Charles Proxy, enhancing test reliability.
- Agile Alignment: Participated in Agile ceremonies; ensured QA deliverables were in sync with sprint objectives & retrospectives.
Senior Test Engineer
FireMate Software Pvt. Ltd.
10.2020 - 03.2021
- Key Result Areas:
- End-to-End Testing: Executed comprehensive testing to ensure flawless product functionality across multiple applications.
- UAT scenario creation, data validation, and user training.
- Consistently delivered measurable improvements in customer satisfaction, release quality, and defect turnaround time, contributing to stable and high-performing digital platforms.
- Stakeholder Coordination: Acted as the main point of contact between QA, QC, and cross-functional teams.
- Agile QA: Spearheaded full STLC activities using Agile methodology for iterative product delivery.
- Project Ownership: Independently managed multiple projects from design phase to UAT with full QA accountability.
- Delivery Excellence: Ensured seamless project delivery through robust QA practices and issue resolution workflows.
Test Engineer
Scientific Games India Corporation
10.2018 - 09.2020
- Key Result Areas:
- Release Management: Ensured smooth feature deployment from lower environment to production.
- Demonstrated ability to translate complex technical and business processes into clear, actionable communication across diverse teams and leadership levels.
- Adept at explaining User Acceptance Testing (UAT) workflows, defect management lifecycles, and digital operations to both technical and non-technical stakeholders.
- Team Leadership: Led a QA team of 6; prioritized tasks and managed execution of detailed test plans.
- Documentation: Produced essential QA deliverables including summaries, bug reports, and User Release Notes.
- Environment Setup: Established robust testing environments and defined test scenarios and cases for maximum coverage.
- Functional Testing: Performed end-to-end testing for gaming applications to ensure compliance and performance.
Quality Assurance Analyst
GT Nexus - An Infor Company
12.2015 - 09.2018
- Key Result Areas:
- Automation Implementation: Implemented automated testing processes, cutting down testing time by 30% & improving quality by 20%.
- Defect Resolution: Led a QA team to identify and resolve 15% more defects through proactive test execution.
- Process Optimization: Streamlined QA workflows, improving productivity by 25% and reducing post-release defects by 15%.
- Team Collaboration: Worked with cross-functional teams to drive consistent QA standards and improve deliverable quality.
- Quality Metrics: Monitored and improved testing KPIs, ensuring measurable impact on release quality and speed.
Education
B.Tech./B.E. - Electrical Engineering
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV)
Bhopal01.2015
Skills
QA Leadership & Team Management
Functional & Automation Testing
Mobile and API Testing
Test plan creation
Playwright with Pyton
Test implementation
Projects
Project 1 – Digital Lending Platform Migration (AIB – Adobe AEM)
Client: Allied Irish Banks (AIB)
Role: Lead QA / Manual + Automation Engineer
Duration: Jul 2024 – Till Date
Domain: Retail Banking – Digital Lending
Project Description:
Worked on the AEM upgrade (6.4 → 6.5) and migration to Adobe Managed Services (AEM Cloud) for AIB’s customer-facing lending portals (Loans, Mortgages, Credit). Ensured seamless migration with full functional & regression validation across web platforms.
Key Responsibilities:
- Led a team of 6 QAs, owned test planning, scheduling, and delivery tracking.
- Performed requirements analysis, test strategy preparation, test design & execution.
- Executed functional, integration, regression, UAT, and E2E testing for digital loan journeys.
- Prepared & managed test data for lending scenarios.
- Logged and tracked defects using JIRA, worked closely with dev teams for fixes and retesting.
- Delivered release sign-offs, test metrics & stakeholder reporting.
- Supported limited automation execution for regression.
Tools: JIRA, AEM, SQL, Postman, Git
Technologies: Web Apps, REST APIs
✅ Project 2 – Wealth Management & Corporate Lending Platform (UBS – APAC)
Client: UBS AG (APAC)
Role: Test Manager / Senior QA
Duration: 2022 – 2024
Domain: Private Banking & Corporate Lending
Project Description:
Test lead for UBS Wealth Management Private & Corporate (WMPC) Lending platform supporting digital loan origination, approvals, cash credit, and mortgage workflows for enterprise clients.
Key Responsibilities:
- Led top-down test planning and resource onboarding.
- Facilitated requirement grooming sessions with BAs & Product Owners.
- Created test scenarios, test cases, and test data for lending modules.
- Performed manual functional testing, defect management, and UAT support.
- Developed and executed automation scripts for regression suites.
- Coordinated defect resolution with developers across multiple global teams.
- Provided release acceptance sign-offs for monthly deployments.
Tools: JIRA, SQL
Test Types: Functional, Integration, Regression, UAT, E2E
✅ Project 3 – Online Equity Trading System (Bank of Singapore)
Client: Bank of Singapore
Role: QA / Senior Test Engineer
Duration: 2020 – 2021
Domain: Capital Markets – Equity Trading
Project Description:
Worked on a multi-channel online cash equities trading system enabling clients and relationship managers to place equity buy/sell orders with backend settlement processing.
Key Responsibilities:
- Gathered and analyzed business requirements for trade execution workflows.
- Designed E2E test scenarios & test cases for order placement and settlement.
- Executed testing across Web, iOS, Android, iPad, and Windows applications.
- Conducted system integration testing with external broker platforms.
- Managed defect triage calls with internal dev teams and third-party vendors.
- Supported regression automation execution and defect verification.
Tools: JIRA, SQL, Automation Tools
Test Types: System Testing, Integration Testing, Mobile Testing, Regression
Timeline
Lead Software Test Engineer
EPAM Systems
06.2023 - 01.2026
Senior Quality Assurance Analyst
y media labs
03.2021 - 06.2023
Senior Test Engineer
FireMate Software Pvt. Ltd.
10.2020 - 03.2021
Test Engineer
Scientific Games India Corporation
10.2018 - 09.2020
Quality Assurance Analyst
GT Nexus - An Infor Company
12.2015 - 09.2018
B.Tech./B.E. - Electrical Engineering
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV)