Summary
Overview
Work History
Education
Accomplishments
Timeline
Disclaimer
Extra-Curricular Activities
Personal Information
Disclaimer
Generic

Ujjwal Verma

Senior Relationship Manager
Gurgaon

Summary

Dynamic HR and Benefits Operations professional with over 9 years of expertise in employee benefits, health insurance administration, and financial wellness advisory. Proven ability to manage extensive client portfolios, coordinate group health policies, facilitate claims and renewals, and ensure compliance with IRDAI and corporate governance standards. A track record of aligning client needs with insurer capabilities has driven operational efficiency and significantly enhanced employee satisfaction across benefits programs. Committed to delivering innovative solutions that support organizational goals while fostering a culture of well-being.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Senior Relationship Manager (NRI)

AU Small Finance Bank
09.2024 - Current

Senior Customer Relationship Manager (NR)

IDFC FIRST Bank
01.2023 - 09.2024

Process Consultant (Assistant Manager)

Wipro
04.2021 - 12.2022

Master Customer Care Professional

American Express
09.2018 - 03.2021

HR Benefits and Customer Experience Specialist

Aon Hewitt / Alight Solutions
07.2016 - 08.2018

Education

Bachelor in Commerce (Honors) -

College of Vocational Studies, Delhi University
New Delhi, India
07.2013 - 06.2016

XII - Financial Accounting

Air Force Bal Bharati School
Lodhi Road, New Delhi
04.2012 - 03.2013

X -

Air Force Bal Bharati School
Lodhi Road, New Delhi
04.2010 - 03.2011

Accomplishments

  • District Level Cricket Player.
  • Gold Medal for cricket in the All India Air Force School Championship held at Agra (2011) and Bangalore (2012).
  • International Level Football Player, played the All India International Subroto Cup and represented the Air HQ team of Delhi, via AFBBS.
  • Played the U-23 and Ranji Trophy for the state of Uttar Pradesh in 2016 & 2017 and also represented Delhi University at Inter-University Level from 2013-2016.

Timeline

Senior Relationship Manager (NRI)

AU Small Finance Bank
09.2024 - Current

Senior Customer Relationship Manager (NR)

IDFC FIRST Bank
01.2023 - 09.2024

Process Consultant (Assistant Manager)

Wipro
04.2021 - 12.2022

Master Customer Care Professional

American Express
09.2018 - 03.2021

HR Benefits and Customer Experience Specialist

Aon Hewitt / Alight Solutions
07.2016 - 08.2018

Bachelor in Commerce (Honors) -

College of Vocational Studies, Delhi University
07.2013 - 06.2016

XII - Financial Accounting

Air Force Bal Bharati School
04.2012 - 03.2013

X -

Air Force Bal Bharati School
04.2010 - 03.2011

Disclaimer

I hereby declare that all furnished above are true to the best of my knowledge. I am aware that the company can use this data for verification purposes and any material inconsistency identified would have a bearing on my employment, based on the company.

Extra-Curricular Activities

Avid sports enthusiast. District and Inter Delhi University Level cricket player. Represented Air HQ Delhi in the All India Air Force School Championship for three consecutive years. Led the U-19 team in 2012. Holds a Level 'A' certificate from the National Cadets Corps (NCC). Zonal level Athlete in track racing.

Personal Information

Disclaimer

I hereby declare that all furnished above are true to the best of my knowledge. I am aware that the company can use this data for verification purposes and any material inconsistency identified would have a bearing on my employment, based on the company.
Ujjwal VermaSenior Relationship Manager