Ujwal U Prasad
Bangalore
Summary
Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.
Overview
1
1
Certification
Work History
Team Leader
Delhivery
Bangalore
- Escalations
Ensure customer escalation tickets are acted upon and closed, same day or the next day. Resolve the related customers' complaints in emails, etc. Assigning management and raising tickets for repair and maintenance.
- Capacity Planning
-Assigning next day, expected load, and plans for tomorrow. For large and heavy shipments, arrange a van and ensure the van is properly utilized. Ensure large and heavy shipments, CPDD is meant while planning for vans. Draw/modify the route polygon around the DCs. Maps the Rider against the polygons ensure DCs use ADRS for the dispatches.
- Supervision
Create the Supervisors roster, her for a FE and LMAs. Accountable for all operational metrics of all the DCs. Ensure daily audit is getting completed on time.
- Execution
Organized daily power sessions and documents. The topic is discussed and riders who attend the sessions. Recon of all cash at EOD and handover to CMS partner the next day (in case CMS does not show up the next day, we deposit it in the bank). All RT shipments are being bagged and connected within 48 hours, and EPODs are verified and connected within 48 hours.
- Cost
Achieving cost budget (DEFCOM, CPS).
- Administrative
We should generate enough leads for the NVD Team and ensure we're adequately staffed. File Maintenance. Loss management.
- Introduction
Rider Introduction & Document verification.
Field Office Supervior
Delhivery
Bangalore
Hiring and Onboarding new employes. Assisting in the formulation of targets for individuals and teams. Answering questions from staff and providing guidance and feedback. Keeping management informed on issues and problems. Preparing monthly/annual results and performance reports. Building relationships and engaging customers by going the extra mile.
Education
BE
Vivekananda Institute of Technology
Bangalore05-2019
PCMC
Senior Secondary School Examination
04-2015
SSLC
Geeta High School
Bangalore04-2013
Skills
- Team management
- Collaborative
- Time management
Languages
kannada
First Language
English
Upper Intermediate (B2)
B2
Tamil
Beginner (A1)
A1
Telugu
Beginner
A1
Hindi
Beginner
A1
IT PROFICIENCY
*Manual testing
Very good knowledge of SDLC, very good knowledge of black box testing and white box testing, good knowledge of writing test scenarios and test cases, good knowledge of the defect life cycle, good knowledge of Agile methodology, and good knowledge of FT, IT, system testing, ad hoc testing, smoke testing, performance testing, etc
*Microsoft Excel
chatGPT, AI, VLOOKUP
*API Testing
Good understanding of API testing, good knowledge of the Postman tool with CRUD operations, good understanding of SOAP web services and REST web services, good knowledge of XML and JSON
*Core Java
Good understanding of static and non-static members, strong knowledge of OOP concepts, good knowledge of Java basics, good knowledge of flow control statements, methods, typecasting, and the collection framework
*SQL
Good knowledge of RDBMS concepts, functions, sub-queries, SQL joins, and good knowledge of writing queries
*Automation (Selenium)
Good knowledge of Selenium, architecture, and locating web elements by using appropriate locator strategies while understanding the HTML, good knowledge in taking web element and webpage screenshots, knowledge in handling property files and Excel files, and knowledge in handling list boxes, pop-ups, and mouse actions
Certification
* Software Testing Course Completion Certificate.
* Microsoft Excel ChatGpt,AI, Vlookup Certificate.
* Fireflink Certificate of Project Completion.(Crowd Testing Project )
* Scrum Fundamentals Certificate.(scrum study targeting success )
* Six Sigma Yellow Belt Certificate. (sigma study targeting success)
Tools
- Automation Tools(Selenium)
- Java Tools Like Eclipse IDE And EditPlus
- Oracle SQL Tool
- Postman Tool
- Excel
Technical Skills
- Manual Testing
- Excel Advance
- API Testing
- Core Java
- SQL
- Automation Testing
TRAINING
I have undergone software testing training at QSPIDERS
Timeline
* Software Testing Course Completion Certificate.
* Microsoft Excel ChatGpt,AI, Vlookup Certificate.
* Fireflink Certificate of Project Completion.(Crowd Testing Project )
* Scrum Fundamentals Certificate.(scrum study targeting success )
* Six Sigma Yellow Belt Certificate. (sigma study targeting success)
Team Leader
Delhivery
Field Office Supervior
Delhivery
BE
Vivekananda Institute of Technology
PCMC
Senior Secondary School Examination
SSLC
Geeta High School
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