UJWAL SAGAR TALWAR

Key Qualifications & Responsibilities

• Performed Qualitative and Quantitative analysis and solutions to improve overall efficiency and scale of the Electronics business.
• Implemented solutions to improve business efficiency, performance, cost control, and professionalization of employee base.
• Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
• Devised creative solutions to critical programs and buyer needs by simplifying approach for ground teams and providing end-to-end visibility of focused tasks.
• Established milestones and objectives based on input from functional areas and stakeholders.
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Coached team members on productivity strategies to accomplish challenging goals.

Key Achievements

• Improved Efficiency and productivity through these managed programs. Contributing in scaling up the Electronics business from 170Cr in March'22, to 230Cr+ in August'22.
• Improved daily work output from 550+ ground team members by providing crisp visibility of focused tasks and incentive earning capabilities, simplified program approaches, and thorough data analysis to identify gaps and problem-solve for them.
• Provided 10% growth MoM on curated and managed programs through dedicated focus on data analysis, identifying gaps, trainings, supervision and improvisation of programs to reach desired goals.

Key Qualifications & Responsibilities

• Work Profile - Business Growth, Seller Strategy, Account Management, Data Analysis, Operations, Market Development
• Worked with customers to understand needs and provide excellent service.
• Led projects and analyzed data to identify opportunities for improvement.
• Managing end-to-end operations for customers, from onboarding to payments realization, along with managing logistics, returns, suggestive SKUs to sell and more.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Created spreadsheets using Microsoft Excel, Google Data Studio for daily, weekly and monthly reporting.

Key Achievements

• Attaining growth in business revenue, operations and other focus areas, contributing to 100%+ target achievements, month on month.
• Uplifted GM managed portfolio from 60L/month to 5Cr/Month. Managing 80-100 sellers across General Merchandise categories PAN India.
• Indulged in AdHoc Projects - Merchandising, Catalog Improvements, Returns, Data Provisions and more, for skill development.

Key Qualifications & Responsibilities

• Managed Supply Chain and Account Management for Home & Kitchen (Metals) for Delhi NCR. Providing complete range of Steel utensils and H&K selection from Delhi.
• Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
• Provided recommendations to promote brand effectiveness and product benefits, resulting in securing long-term accounts.
• Setting up and nurturing qualitative growth MoM for a new subcategory - DelhiGauge (Lightweight Utensils).

Key Achievements

• Launched Private Labeled products (HomeGlow), yielding 2Cr+ sales in 2 months post launch.
• Increased business from 4Cr to 16Cr+ in a span of 1 year for the managed portfolio, generating 1.5Cr Avg business monthly.

• Events and Collaborations.
• Music Curation and Content Marketing
• Social Media and Promotions.
• New Launch Initiatives and Idea Executions
• Website and Social Media Content Curation.
• Music Management.

Key Qualifications & Responsibilities

• Client Acquisition and Relationship Building: Responsible for Market Research, Lead Generation, Product Proposition and giving Brand Solutions to prospective clients.
• Providing services to mobile app clients from Tier-1 Cities.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.

Key Achievements

• Month-on-Month growth in revenue for the company, starting from $12,000 sales in a month to $60,000 sales in a month by the end of my journey.
• Key Clients Acquired: Zomato, Swiggy, OLA Cabs, BYJU’s Learning App and more.

• Client Acquisition: Responsible for Lead Generation, Product Proposition and giving Brand Solutions to prospective clients
• Key Clients Acquired: Times Internet, Gaana.com, Go Ibibo, Honda, Adidas, State Bank of India, OLA Cabs, OYO Rooms, Airtel, Vodafone, Dominos, Flipkart, Hindustan Times, Jabong, MakeMyTrip and more.
• Developed media plans, goals & timeline for all campaigns.

• Managing Business Development for Timesjobs.com, Divine IT, Divine IP, Techgig.com, JobBuzz
• Client Acquisition: Responsible for Lead Generation, Product Proposition and giving Brand Solutions to prospective clients.
• Key Clients Acquired: American Express, Convergys, Cognizant Technologies, and more.
• Client Servicing
• First Big Sale (in career) - Provided TimesJobs.com with a sale of Rs.5.33 Lac, by selling the inventories to American Express, solely on relationship building and pre-sale service.

• Role – first round screening interviews for BPO/KPO hiring.