Ullas T G
Order to Cash Senior Analyst (SME)
Bangalore
Summary
Seeking a challenging position that gives me an opportunity to prove my creativity and combine my skills and talent with my present desire for knowledge and experience.
MBA postgraduate with work experience of total 6 years 6 months. Specialized in OTC, general accounting, Invoice processing, T&M processing, order management processing. Experienced in managing accounting functions and month end close activities. Experienced on working on Oracle & Tally ERP 9 application. An innovator with creative skills and experiences to improve overall process performance of Company and for self.
Overview
2017
2017
years of post-secondary education
3
3
Languages
Work History
Order to Cash Operations Analyst (SME)
Accenture
11.2017 - 5 2024
- O2C- Order to Cash (Global Accounts) Billing and CPOC
- One point of contact to customer for all invoicing queries, T&M processing
- Validating the legal agreements and approving the service orders for customers
- Working with the Sales Support Team to ensure renewal quotations occurs in a timely manner
- Responsible for Life Cycle management of Annuity contracts and for accurate and timely revenue recognition
- Responsible for working with Collections team and resolve any outstanding Account receivable issues or disputes
- Researching of basic input elements to process the accurate outputs for different sub-processes like MAC, Terminations, Contract Renewal, Billing, Warranty Expiration, Not on File Service, Offline accrual transactions and Customer inquiries
- Comply with SLA/OLA requirements on TAT and accuracy
- Provide Internal and external Audit support as required
- Planning for month end activities with Sales support and team members
- Proactive Communication & Mailbox Management, all email responded/resolved Within 24 hours by timely follow-ups and maintaining daily SLA
- Create Business object queries (EDW) for the team and support them to complete their research quickly
- Coordinating with team members and ensure achievement of all team objectives and goals
- Received appreciations from Client
- Actively participated and have also organized many team building activities across the tower
- Received Star of business award for best performance
- Have been certified in the OTC Academic training conducted by Accenture
- Have contributed to process implementation ideas like automations and macro creations
Education
MBA - Finance
VTU – RNSIT
B Com - undefined
Bangalore University - Seshadripuram Academy of Business Studies
Pre-University - undefined
Seshadripuram PU College
SSLC - undefined
Florence High School
Skills
Customer Service
Personal Information
- Total Experience: 6 years 6 months
- Date of Birth: 04/16/94
- Gender: Male
- Marital Status: Married
Awards
- Received appreciations from Client.
- Organized team building activities.
- Received Star of business award for best performance.
- Hosted town hall for business.
- Certified in OTC Academic training by Accenture.
- Contributed to process implementation ideas.
Timeline
Order to Cash Operations Analyst (SME)
Accenture
11.2017 - 5 2024
B Com - undefined
Bangalore University - Seshadripuram Academy of Business Studies
Pre-University - undefined
Seshadripuram PU College
SSLC - undefined
Florence High School
MBA - Finance
VTU – RNSIT
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