Summary
Overview
Work History
Education
Skills
Technical Skill set
Accomplishments
Certification
Timeline
Generic

Uma Maheshwari M

Senior Associate
Bengaluru

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

9
9
years of professional experience
7
7
years of post-secondary education
3
3
Certifications

Work History

Senior Associate (Bayer)

Cognizant Technologies
04.2024 - Current
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Defined work plans in alignment with stakeholder requirements.
  • Actively participated in organizational development initiatives like workshops or seminars, contributing valuable insights based on experience.
  • Assigned tasks to lower-level personnel based on qualifications and skills set.
  • Data Quality management - Experience in Data quality tools, including data profiling, cleansing, standardization, and identity resolution.
  • Manage entire data migration process, ensuring data integrity and accuracy.
  • Develop and maintain data migration scripts and procedures to ensure data accuracy, completeness, and proper formatting.
  • Adhere to data governance standards and procedures.
  • Trained and supported new team members, maintaining culture of collaboration.

Senior Associate (GSK)

Cognizant Technologies
08.2021 - 03.2024

Data Integration solution to integrate CEC Salesforce application with Veeva CRM application.

  • Monitoring performance and scheduled Informatica ETL Jobs using power center.
  • Ability to trouble shoot, modify, enhance shell Scripts for regular maintenance activities and automate manual admin activities in Informatica power center.
  • Experience in SQL queries.
  • Performed data migration from Oracle to Oracle Cloud database.
  • Migration of ETL code from informatica power center version to higher Informatica power center version.
  • Handled issues raised in Service now and resolved tickets within SLA.
  • Performed high complex activities for project perspective and got appreciation on completion.
  • Trouble shoot integration issues with application and perform enhancement on specific module.
  • Performed DRP (Data Recovery Process) for CEC application to retrieve data in case of any real time data damage.

Senior Project Associate (GSK Veeva CRM)

Wipro Technologies
08.2017 - 08.2021
  • Expertise and working experience in establishing process, methodology standards at all phases of Enterprise Data warehouse.
  • Migration of ETL code from one environment to another. Also, creation of Post implementation documents after code deployment.
  • Provide regular update on Jira Deliverables/ Deployment status to Service managers, Business Team.
  • Interacted with Users, Clients and shared my ideas wherever possible by giving them ideas to enhance productivity.
  • Testing Informatica Objects, Unix scripts and Oracle changes in UAT by writing Informal Test Cases. Deploying changes into Production environment.
  • Designed and documented ETL standards document, SOP related to Data Loads.
  • Performing end-to-end incident management. Responsible for time-critical User Service/ Infrastructure restoration, technical troubleshooting within complex IT systems environment.

Associate (GSK IJSFA)

Wipro Technologies
12.2015 - 08.2017

The Scope of the project is to implement Siebel CRM applications and Load the data from various sources to the target system via EIM.

  • Provided support for Siebel Open UI Applications.
  • Involved in Data loads based on requirements.
  • Involved in server management tasks and database extracts for mobile clients.
  • Involved in SQL loader using control and Batch files.
  • Worked in Remedy tickets like Incidents, Requests, Service catalog Requests and Change Requests.
  • Involved in application testing and fixing issues for users.

Education

Master of Science - Information Technology

BITS Pilani University
Bangalore
10.2015 - 12.2019

BCA -

Indian Academy Degree College
Bangalore
06.2012 - 05.2015

Skills

Performance monitoring

Data Analytics

Training and mentoring

Client Engagement

Performance Improvement

Process Improvement

Technical Skill set

  • Software’s\Tools :- Informatica Power Center, PL/SQL developer, Siebel CRM, Oracle CRM on Demand
  • Application :- Share Point , FSL Salesforce
  • Programming Languages:- Unix Shell scripting, PL/SQL, HTML
  • Ticketing tools :- Remedy, Service Now
  • Other :- WINSCP, Jira, GitHub, Putty

Accomplishments

  • Achieved Data Recovery Process for the Project, which eased the functionality with accuracy and efficiency.
  • Senior Director appreciated for various accomplishments during my project
  • Documented and resolved multiple gaps which led to easy integration
  • Resolved product issue through consumer testing.

Certification

Salesforce Certified Administrator

Timeline

Senior Associate (Bayer)

Cognizant Technologies
04.2024 - Current

Salesforce Certified Data Cloud Consultant

03-2024

Salesforce Certified Platform Developer 1

07-2023

Salesforce Certified Administrator

08-2022

Senior Associate (GSK)

Cognizant Technologies
08.2021 - 03.2024

Senior Project Associate (GSK Veeva CRM)

Wipro Technologies
08.2017 - 08.2021

Associate (GSK IJSFA)

Wipro Technologies
12.2015 - 08.2017

Master of Science - Information Technology

BITS Pilani University
10.2015 - 12.2019

BCA -

Indian Academy Degree College
06.2012 - 05.2015
Uma Maheshwari MSenior Associate