Summary
Overview
Work History
Education
Skills
Timeline
Generic

Uma Ramesh

Technical Program Manager
Bangalore

Summary

Collaborative Senior Technical Program Manager partners with executive teams to define and develop solutions. Skilled in project management to efficiently manage customer deliverables, with track record in leading cross-functional teams and driving successful project outcomes. Skilled in project planning, risk management, and process optimization. Strong focus on collaboration, adaptability, and delivering measurable results. Known for reliability and effectively navigating changing project requirements.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Technical Program Manager

Walmart
12.2023 - 01.2025
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects, maintained schedules to meet key milestones at every project phase.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Participated in pilot tests and revised programs based on feedback and results, adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
  • Improved stakeholder communication by establishing regular update meetings and clear reporting channels, resulting in increased trust and partnership.
  • Championed best practices in project management, fostering a culture of continuous improvement.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.


Division - Massmart, South Africa


Project:

  • Lastmile
  • Fareye
  • CSAT

Agile Program Manager

Hindustan Unilever
05.2017 - 04.2020
  • Developed project management roadmap to define project objectives, timelines and milestones.
  • Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Improved project delivery timeframes through effective backlog management and sprint planning.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Established strong relationships with stakeholders, aligning expectations and maintaining open lines of communication throughout projects.
  • Conducted sprint reviews and retrospectives, fostering a collaborative environment for feedback and improvement.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.


Division: Unilever Research Center, Bengaluru


Project:

  • Electronic Lab Notebook (ELN)
  • Structured DataCapture (SDC)
  • Scientific Knowledge Base (SKB)


Release Program Manager

EMC DataStorage Systems
11.2013 - 05.2016
  • Evaluated new technologies for potential use in build automation or deployment strategies, keeping the team at the cutting edge of industry trends.
  • Enhanced team productivity by providing guidance on best practices for software development and deployment.
  • Maintained a strong understanding of the organization''s products and their underlying technologies, enabling informed decision-making in the build and release process.
  • Mitigated risks associated with software releases by establishing rollback plans or disaster recovery procedures as needed.
  • Streamlined build and release processes by implementing continuous integration and delivery systems.
  • Reduced release cycle times with the adoption of automation tools and standardized processes.
  • Facilitated communication between development, operations, and testing teams to ensure seamless delivery of software updates.
  • Coordinated scheduled releases and updates, chaired daily project meetings using Agile methodologies and Scrum formats.


Project:

  • Deploy IT
  • Data Migration

Software Build, Release & Configuration Engineer

EMC DataStorage Systems
09.2008 - 11.2013
  • Managed release schedules effectively, ensuring timely delivery of multiple projects with tight deadlines.
  • Collaborated with cross-functional teams to ensure seamless integration of new systems and technologies.
  • Championed DevOps culture within the organization, fostering collaboration and communication between development and operations teams.
  • Improved code deployment efficiency by automating processes with CI/CD pipelines.
  • Maintained version control systems like Git or SVN for seamless collaboration among developers and engineers during project lifecycles.
  • Provided 24/7 on-call support for critical systems, ensuring high availability and rapid issue resolution.
  • Optimized build processes using tools such as Jenkins or Hudson, streamlined deployment processes, significantly reducing deployment times and enhancing team productivity.

Internship Student

ISoft
04.2008 - 08.2008
  • Enhanced user experience by designing and implementing intuitive user interfaces for web applications.
  • Reduced software bugs by thoroughly testing and debugging .NET applications before deployment.
  • Participated in agile development practices such as daily stand-ups, sprint planning sessions, backlog grooming activities, ensuring smooth project progression throughout intern tenure period.


Project:

Lorenzo, deployed across 20 NHS trusts across UK - Electronic Health Record Platform

Education

B.E - Computer Science

Anna University
Tamil Nadu
05.2003 - 05.2007

Skills

  • Project Management Professional (PMP), PMI
  • Certified Scrum Master (CSM)
  • Certified Product Owner (CSPO)
  • ITIL V3 foundation certified

Timeline

Technical Program Manager

Walmart
12.2023 - 01.2025

Agile Program Manager

Hindustan Unilever
05.2017 - 04.2020

Release Program Manager

EMC DataStorage Systems
11.2013 - 05.2016

Software Build, Release & Configuration Engineer

EMC DataStorage Systems
09.2008 - 11.2013

Internship Student

ISoft
04.2008 - 08.2008

B.E - Computer Science

Anna University
05.2003 - 05.2007
Uma RameshTechnical Program Manager