Srinivasa Chary Rayabandi
Program Manager
Summary
Results oriented servant leader with a proven track record of leading & delivering large scale, cross-functional projects is seeking a leadership role in an esteemed organization, to contribute in spearheading the Customer Centricity , create the Vibrant Workplace and Deliver value to the customers at a Market Speed .
Overview
36
36
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Technical Program Manager
Dun and Bradstreet
Hyderabad
02.2022 - 07.2022
- Planned and managed technical projects for clients.
- Collaborated with team to define and explore business challenges, creating technical roadmaps based on findings.
- Verified achievement of practical Business Value Realizations by each operational team, suggesting alterations to meet goals.
- Performed risk management assessments on projects.
- Interfaced between business channels and internal departments, aligning wishes of sales and finance departments with customer service realities.
- Confirmed operational teams achieved prescribed Business Value Realizations, suggesting alterations to remedy unmet goals.
Senior IT Product Manager
Ford Motor Company (www.ford.com)
Chennai
03.2013 - 01.2022
- Consulted with product development teams to enhance products based on customer interest data.
- Created product positioning strategies designed to achieve optimal market penetration.
- Provided training and support to sales team members.
- Monitored market trends and competitor performance to update promotional strategies.
IT Delivery Manager
Ford Motor Company (www.ford.com)
Chennai
04.2010 - 10.2013
- Spearheaded multiple large scale and complex project within a production Application Support Deliveries for North America – MSS practice by adhering to security and controls standards, Ford IT's architecture standards and appropriate use of Ford IT processes, tools and methodologies.
- Managed a team of 3 Service Delivery Manager/Project Managers and 42 resources, and managed overall IT budget of more than $ 5 million
- Implemented Lean Production Support Model that is based on CSF/CTQ, urgency and impact to address priority
- Performing Root Cause Analysis with Causal Factors analyses and in support of understanding the causes and impacts of business-impacting Incidents and Problems
- Led the Operational for Improvement (OFI) for continuous improvement by coordinating with support teams and the business to identify areas for improvement and drive change
- Confirmed enterprise SOX Compliance and increased understanding of consistent process to follow up by IT team. Results: Improved change control procedures, awareness to support business and IT stakeholders. Audits results zero NC (Non-compliances) or comments
- Managed to deliver cost effective and quality application support as per the Lean Production Support Model, business agreement (SLAs / Incident Target resolution time) to achieve business objectives. Results: Saved around $400K of ‘hard savings' in CVP program and soft savings of 2 FTEs of Programming development cost and realized intangible organizational benefits
- Delivered performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon SMART Objectives and managing career development (lateral movements, promotion) /Succession planning. Results: 2 Project Managers got promoted to delivery managers (my contribution involved in collating 360-degree feedback, NUL presentation in PDC, coaching on interviewing skills)
IT Project Manager
Ford Motor Company (www.ford.com)
Chennai
01.2007 - 03.2022
- Developed and initiated projects, managed costs and monitored performance.
- Identified plans and resources required to meet project goals and objectives.
- Maintained relationships with material vendors to lower costs and diversify capabilities
- Delivered Key Mainframe projects i.e., Project Blue, CPARS and Venezuela. The Project Blue was completed and delivered prior to the deadline with customer acceptance, saved 45% of development cost ($59K) . The Venezuela currency conversion project was absorbed in the CPARS budget and saved development cost of $29 K
- IT Billing Consumption, for this initiative I have worked with the business, data centres and identified opportunities to save the operating cost. The result of this initiative saved $128k per annum and which was more than 110% of estimated/expected saving from the business
Project Manager
Tanla Solutions Ltd (now Tanla Platforms Ltd)
Hyderabad
11.2005 - 01.2007
- Developed and initiated projects, managed costs and monitored performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Managed the project delivery and operational support for R&D Telecom products, some of key telecom projects were MOBIZAR and RCB.
- Managed the daily operations of the application production support team and responsible for service level management for assigned application and/or technology portfolio meeting the SLA/KPI targets
Project Manager
Clarion Technologies Pvt Ltd
Pune
01.2005 - 11.2005
- Developed and initiated projects, managed costs and monitored performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Led project teams through design, construction and launch process.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
- Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Led project team of 5-8 people per project to delivery and operational support for web development (eCommerce) and client/server applications / staff augment clients
- One of the Key Contributors and Led the process groups of the company to get appraise to CMMI Level 3 standard by setting up the Project Management Office and QMS etc. templates/processes etc.
Software Developer to Project Manager
Sapient Norman Projects Pvt Ltd (start-up company)
Hyderabad
12.2000 - 01.2005
- Carried out day-to-day duties accurately and efficiently.
- Collaborated with team members to achieve target results.
- Identified issues, analyzed information and provided solutions to problems.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Increased customer satisfaction by resolving issues.
- In a Start-up company responsible for Pre-sale & post-sale activities includes Bid Management in Market places (Elance, GURU & ScriptLance etc.), interacting with clients, escrow payments, account settlement (Profit & Loss responsibilities) and receiving feedbacks
- Won several complex and high valued projects from market place then successfully delivered without any issues/concerns, in all Marketplaces successfully managed the Service Provider rating as 4.5 out of 5.
Software Developer
Expert Infotech (start-up)
Hyderabad
07.1997 - 01.1999
- Discussed issues with team members to provide resolution and apply best practices.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Developed clear specifications for project plans using customer requirements.
- As a Developer successfully developed several client server applications and web applications.
- Documented functional and technical specification based on client requirement/development needs
Education
Executive Program - Artificial Intelligence & Machine Learning
Indian Institution of Information Technology
Hyderabad 04.2019 - 07.2019
Master of Science - Computer Science
B.B.C.I.T (Badurka)
Hyderabad 10.1998 - 10.2000
Bachelor of Science - Computer Science
Sai Sudhir Degree College
Hyderabad 03.1994 - 04.1994
M.Tech - Data Sciences And Computer Engineering
BITS Pilani
Pilani 10.2021 - Current
Skills
Business Value Realization
Continuous process improvements
Agile methodologies
Technical Roadmap Design
Program leadership
Team leadership and direction
Cost Estimates & Budgets
Lean / Six Sigma
SOX, Oxley, Data Privacy, PCI, FDA, ITIL
Value Engineering Initiatives
Strategic planning
Operations management
Information Protection / Data Classification
Disaster Recovery / Business Continuity
Supply Chain Management
Onsite customer support
Data analysis
Budgeting and Resource Management
Vendor management
Project Management Professional (PMP)
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
Additional Information
Blaha
Certification
PROJECT MANAGEMENT PROFESSIONAL (PMP), PMI - Sep 2023
Resume Summary
- § IT Product/Project Management with more than 18 years of IT Project Management experience (PMP since 2006) that includes 8+ years of Agile Experience (Certified Scrum Master)
- IT Production/Service Delivery with more than 15 years of ITIL/ IT Service Delivery and Management Experience
- Techno-Functional Leadership with more than 15 years of experience in a leadership role, leading multiple complex large scale and cross-functional projects
- Inspirational and servant leader with track record of building and leading high-performing (including coaching/mentoring and performance). Experience in leading 100+ direct and indirect team members
- Technology enthusiast and passionate in building modern, scalable, functionally rich products. Hands-on product leader with great attention to the details
- Service Management - Incident & Problem Management calls on all levels of incidents, including coordinating & engaging support teams, collecting impact status and providing executive updates and status
- Product Vision, Strategy Development & Delivery – Leading end-to-end product development, Setting the overall strategic vision and development lifecycle process
- Financial/Budget & OKR Management - Solid experience developing, managing demand and forecasts – Capital and Expense
- Drive Change & Organization Enablement - Challenges the status quo and drives the change with 4D approach and align team’s expectations and priorities, led and manage governance meetings
- Build Partnerships – Collaborating with technology and business groups (LOB) for their support and executing innovative programs by maintaining strategic directions, ensuring delivering revenue to bring efficiencies and building the credibility with executive teams and staff
- § Directs and drives key business strategies and delivering value with the customer centric approach
Identify and drive the required cultural changes to build modern
Timeline
Technical Program Manager
Dun and Bradstreet
02.2022 - 07.2022
M.Tech - Data Sciences And Computer Engineering
BITS Pilani
10.2021 - Current
Executive Program - Artificial Intelligence & Machine Learning
Indian Institution of Information Technology
04.2019 - 07.2019
Senior IT Product Manager
Ford Motor Company (www.ford.com)
03.2013 - 01.2022
IT Delivery Manager
Ford Motor Company (www.ford.com)
04.2010 - 10.2013
PROJECT MANAGEMENT PROFESSIONAL (PMP), PMI - Sep 2023
12-2007
IT Project Manager
Ford Motor Company (www.ford.com)
01.2007 - 03.2022
Project Manager
Tanla Solutions Ltd (now Tanla Platforms Ltd)
11.2005 - 01.2007
Project Manager
Clarion Technologies Pvt Ltd
01.2005 - 11.2005
Software Developer to Project Manager
Sapient Norman Projects Pvt Ltd (start-up company)
12.2000 - 01.2005
Master of Science - Computer Science
B.B.C.I.T (Badurka)
10.1998 - 10.2000
Software Developer
Expert Infotech (start-up)
07.1997 - 01.1999
Bachelor of Science - Computer Science
Sai Sudhir Degree College
03.1994 - 04.1994