Umang Dedhia
Mumbai
Summary
Ambitious and adaptable graduate with a Bachelor's degree in [Field]. Possessing strong interpersonal skills and a passion for [Industry], I am eager to kickstart my career and contribute positively to a forward-thinking organization.
Overview
3
3
years of professional experience
Work History
Presentation Specialist
Integreon
02.2023 - Current
- Optimized existing presentations for improved readability and comprehension using advanced formatting techniques.
- Designed insightful and attractive type presentations.
- Delivered on tight deadlines by effectively prioritizing tasks, managing time efficiently, and utilizing advanced software capabilities to expedite the design process.
- Assisted in event planning efforts by coordinating logistics for audiovisual equipment setup, ensuring seamless delivery of live presentations.
Manager
Alexander Heritage Rain Forest and Resort
02.2021 - 10.2021
- Managing PR
- Managing hotel and ancillary work
- Interacting and managing with the clients
- Client engagement activities
- Camping and events arrangement.
Customer Service Executive
Teleperformance
01.2022 - 02.2023
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
Education
Bachelor of Commerce -
Bal-Bharati College of Commerce, Mumbai
01.2020
HSC -
Bal-Bharati College of Commerce, Mumbai
01.2017
SSC -
Shree R.U.R High School, Gujarat
01.2015
Skills
- National level player of Table Tennis, Gujarat
- State level player of Badminton, Gujarat
- Good communication skills
- Management skills
- Painting skills
- MS-Power point
- MS-Excel
Languages
English
Hindi
Gujarati
Marathi
Timeline
Presentation Specialist
Integreon
02.2023 - Current
Customer Service Executive
Teleperformance
01.2022 - 02.2023
Manager
Alexander Heritage Rain Forest and Resort
02.2021 - 10.2021
Bachelor of Commerce -
Bal-Bharati College of Commerce, Mumbai
HSC -
Bal-Bharati College of Commerce, Mumbai
SSC -
Shree R.U.R High School, Gujarat
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