Summary

Overview

Work History

Education

Skills

Certification

Client Engagement Highlights

Technical Proficiency

Timeline

Umang Goswami

End-to-End Telecom Integration & Delivery Lead

Bengaluru,KA

Summary

Seasoned Telecom & Cloud QA/Deployment/Customization Engineer with over a decade of experience in Automation and Manual Testing. Specializing in Cloud deployments (VNF/CNF) with expertise in AAA, Diameter, LTE, VoWiFi, IPAM, and OpenStack (CBAM/CBIS). Successfully delivered solutions to major clients like T-Mobile USA. Proficient in Radius, Diameter, Kubernetes, Docker, Jenkins, Python, JMeter, and PCAP analysis. Results-oriented project management professional with a proven track record in delivering high-impact projects on time and within scope. Known for fostering team collaboration and adapting to dynamic project requirements. Recognized for strong leadership skills and strategic problem-solving abilities.

Overview

years of professional experience

2015

years of post-secondary education

Certifications

Languages

Work History

Senior Project Lead

Infinite Computer Solutions (Client: Nokia / T-Mobile USA)

04.2023 - Current

Delivered E2E solutions for IPAM, HotSpot, VoWiFi, ASTAR, and OneWeb systems using Nokia TAL customization.
Handled end-to-end planning, customization, testing, deployment, and client interactions for ASTAR and OneWeb.
Conducted performance testing for 60M IP expansion using JMeter (REST/Radius/Diameter).
Automated REST API flows in Python; improved test efficiency and reusability.
Delivered MOPs, ATPs, HLDs/LLDs, and drove delivery from requirement to production.
Ensured RCA, defect handling, and direct coordination with client and cross-functional teams.
Expert in Kubernetes/Docker-based microservices, Avamar-client/server, and NARC environments.
Regularly participated in client meetings, design reviews, and post-deployment discussions.
Accomplished seamless integration of new technologies and tools, maximizing efficiency gains and enhancing overall project outcomes.
Resolved complex challenges with creative problem-solving techniques, consistently meeting client requirements despite tight deadlines or limited resources.
Streamlined project management processes by implementing agile methodologies, resulting in increased efficiency and reduced timetomarket.
Delivered exceptional customer service through proactive engagement and thorough understanding of client needs, garnering repeat business opportunities due to high satisfaction levels.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Analyzed project performance data to identify areas of improvement.
Monitored project progress, identified risks and took corrective action as needed.
Conducted regular project status reviews to monitor progress against objectives while identifying areas for improvement or course correction as needed.

Senior Specialist Software Engineer / Module Lead

LTI-Mindtree (Client: Nokia – T-Mobile USA)

05.2020 - 04.2023

Led CNF migration and deployment of cloud-native AAA/DRA solutions for T-Mobile.
Developed REST workflows, integrated Diameter/RADIUS protocols.
Executed MOPs and ATPs in multiple lab/production environments.
Integrated network elements (ePDG, PGW) over Diameter and REST interfaces.
Led automation efforts with JMeter, Shell, Python for test acceleration.
Worked closely with client teams during requirement finalization and post-rollout support.
Identified areas in need of critical improvement and implemented strategies to achieve targets.
Improved software performance by identifying and resolving bottlenecks in the code.
Delivered unit-tested systems within customer-prescribed timeframes.
Conducted thorough code reviews to identify potential areas for improvement, ultimately enhancing code quality across all projects handled by the team.
Implemented automated build and deployment processes to streamline release management procedures.

Automation Test Engineer

Sterlite Tech – Elitecore

12.2015 - 05.2020

Delivered AAA, DRA automation using Java, JMeter, REST, and Selenium.
Supported BSNL, JIO, Rakuten deployments and R&D AAA releases.
Led automation of GUI + protocol flows with Jenkins pipelines.
Developed custom JMeter samplers, Linux utilities, and regression test scripts.
Collaborated with client support teams for validation and bug reproduction.
Reduced manual testing efforts for faster product delivery with the creation of robust automated test scripts.
Enhanced automation test coverage by implementing new testing strategies and approaches.
Actively participated in agile ceremonies such as sprint planning and retrospective meetings, providing valuable feedback on testing activities.
Increased software reliability, performing thorough regression tests to ensure seamless performance after updates.
Optimized test cycles through parallel execution, significantly reducing time-to-market for critical releases.

Education

B.Tech - Electronics And Communication

RTU

Jaipur, India

04-2015

Skills

Telecom & Protocols: AAA, Diameter (SWm, S6b, SWx), Radius (Wa, Wx), OCS, PCRF

Cloud Platforms: VNF/CNF, Kubernetes, Docker, OpenStack (CBIS/CBAM), NARC

Automation & Tools: JMeter (REST, Radius, Diameter), Jenkins, Selenium, Postman, SOAP UI

Languages: Java, Python, TAL Code (Nokia proprietary)

Training and mentoring

Project integration

Client communications

Effective project management

Root-cause analysis

Quality control

Teamwork and collaboration