UMANG SARASWAT
Assistant Manager
NOIDA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. With 5 Years of Growing Experience and counting.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Assistant Manager
HDFC BANK LTD
New Delhi
07.2018 - 09.2023
- Had Prime responsibility of Managing 20 to 30 inbound and Lobby customers for business outcome as well as Customer Engagement.
- Retaining 90% customers by providing them the best possible service and being the dedicated point of contact for all them.
- Monitoring 50 out of 60 customers so that the bank is not exposed to any Risk due non-compliance of Regulatory requirements like REKYC, Aadhar, AML,etc.
- Had Satisfactory Audit 4 out of 4 (100%) in All operational Parameters Through all the Branch Counters
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisting the Branch in meeting 100% Annual Targets by generating 20 leads per day for Various Liability and Assets Products of Our Bank.
- Being 100% aware with current bank's internal circulars and guidelines, Following and guiding others to adherence to AML, Operations and Compliance Part.
- Also Achieved 10 Certificates of Excellence for Sales and Excellent operational Service for a period from April 2019 to March 2020
- Reviewed sales and gross profit report to assess company efficiency.
- Generated repeat business from Managing Portfolio and giving exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Business Development Executive
AdGyde Solutions Pvt Ltd
Noida
12.2017 - 06.2018
- A Joint Venture of Momagic Technologies and Spice Digital To create a New Advance Analytical Solution
- Was responsible for generating Multiple leads from given database and contacting clients that are basically app companies who are having requirement of such tool which can get them all the insight of the In- app analytics and attribution, through which one can track all In-app evets, campaign tracking, user flow, conversion funnel, had successful integration with 4 Major App companies.
- Most importantly our main focus was on android apps and Indian- based app companies only.
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Digital Marketing Intern
Test Formula Education Pvt Ltd
New Delhi
05.2016 - 06.2016
- Online Education and Training Start Up
- Worked on the “LIVE Project – Edu4sure” in strategizing the keyword research, and implementing different social media strategies for the digital marketing of the project
- Completed successfully a highly challenging and extensive project by working on Google AdWords for keyword search & checking the traffic on the page of the project “Edu4sure” through Google Analytics
- Also, worked on Google AdSense Knowing how, when & where to place the ads to get promotion of the site
- Learned new tools of digital marketing “SEO” through which posted a lot of ads on offline & online ad posting sites
- Also, was part of the Edu4sure team on-site maintenance and managing the project's official website and Facebook & Twitter pages.
- Performed market analysis and researched latest trends.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Designed and presented social media campaign ideas.
- Assisted marketing coordinators and graphic designers with website copywriting and proofing.
- Guided new interns about the work to be done & managing and monitored their work as well.
Achievements Vice Prefect
Tagore Public School
Prayagraj
06.2010 - 03.2011
- Led a team of 50 other batch holders in conducting various cultural, sports, annual events & seminars by motivating and guiding them towards a common goal of organizing the events and maintaining the discipline and decorum of the institution.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Achievements Senior Sports Captain
Tagore Public School
Prayagraj
04.2010 - 03.2011
- Securing first position in all the sprint events and becoming the highest point getter amongst all the participants
- Represented my school team in district football championship organized by Club HP.
- Self-motivated, with a strong sense of personal responsibility.
Achievements Junior Sports Captain
Tagore Public School
Prayagraj
04.2008 - 03.2009
- Secured First position in All the events participated in and helped my house team to secure first position in overall championship
- Also, represented my school in various football events and tournament organized by various schools in the city.
- Self-motivated, with a strong sense of personal responsibility.
Education
MBA - Marketing Management And Research
Doon Business School
Dehradun 05.2015 - 05.2017
Bachelor Of Commerce - Accounting And Business Management
University of Allahabad, Pradesh
Prayagraj 07.2012 - 06.2015
Intermediate - Accounting Technology And Bookkeeping
Tularam Revati Raman Inter College, UP Board
Mathura 04.2011 - 06.2012
High School Diploma -
Tagore Public School (C.B.S.E)
Prayagraj 05.2009 - 05.2010
Skills
Interpersonal Skillsundefined
Hobbies
Travelling, Reading, Astronomy, Mythology, Cricket, Basketball, Badminton, etc.
Timeline
Assistant Manager
HDFC BANK LTD
07.2018 - 09.2023
Business Development Executive
AdGyde Solutions Pvt Ltd
12.2017 - 06.2018
Digital Marketing Intern
Test Formula Education Pvt Ltd
05.2016 - 06.2016
MBA - Marketing Management And Research
Doon Business School
05.2015 - 05.2017
Bachelor Of Commerce - Accounting And Business Management
University of Allahabad, Pradesh
07.2012 - 06.2015
Intermediate - Accounting Technology And Bookkeeping
Tularam Revati Raman Inter College, UP Board
04.2011 - 06.2012
Achievements Vice Prefect
Tagore Public School
06.2010 - 03.2011
Achievements Senior Sports Captain
Tagore Public School
04.2010 - 03.2011
High School Diploma -
Tagore Public School (C.B.S.E)
05.2009 - 05.2010
Achievements Junior Sports Captain
Tagore Public School
04.2008 - 03.2009
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