Umang Shinde
Mandsaur
Summary
- Seasoned Salesforce Developer with over 3 years of Salesforce experience, encompassing a wide range of skill sets, roles, and industry verticals.
- Worked on Salesforce CPQ implementation and optimization projects for U.S based clients.
- Deep knowledge of all aspects of Salesforce administration, including security and automation.
- Implementation experience of CPQ and advanced approval.
- Good understanding of end-to-end Lead to Order business processes.
- An effective communicator with analytical and coordination abilities, along with the ability to adapt to new environments and learn new technologies quickly.
- Experience in working with distributed teams across geographies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior System Engineer
Technology related
Salesforce Admin And CPQ Implementation
05.2021 - Current
- Worked on different business processes and went live with the upgraded version
- Interacted With clients to understand complex business requirements and document the requirements
- Understand processes for their different business scenarios and tests
- Debug Errors, troubleshoot and fix issues
- Implementation of Salesforce Steel bricks CPQ for generating Quote and approval process
- In this project we implemented from product setup and implemented CPQ based on complex business requirement
- Implemented guided selling for filtering products
- Designed and developed product rules and price rules for various functional requirements for pricing
- Pricing was implemented based on product types and selling scenarios for specific product
- Bug fixing for complicated pricing structure for products
- Implemented Advanced Approvals based on products, discount, non-standard terms which included different chains
- Done development based on sprints and deployed components through various sandboxes after testing
Senior System Engineer
Technology related
CPQ And Sales Customization
09.2023 - 03.2024
- Interacted With client to understand complex business requirements and document the requirements
- Understand process for their different business scenario and tested
- Debug Errors, troubleshoot and fix issues
- Created Technical design Document and functional Design Document as Per Our Business Required
- Tested flow for different product types in different sandboxes
- Create test cases for each product and their life cycle
- Created Page layout to organized fields, custom links, related list, other component on record Page
- Implemented Various Advance fields like picklist Fields, Master Details Field, Custom Details
System Engineer
Technology related
Salesforce Admin
06.2022 - 08.2023
- Collaborate with the team developers to design solutions that deliver the required enhancements
- Took the ownership of technical aspects of the delivered solutions
- Involved in Technical design Document, Configuration activities,and customizations
- Worked in a security model for the client
- Import/Export records to salesforce via data loader, dataloader.io, Workbench etc
- Worked on different formulas and validation
- Using some features like custom setting and custom label to avoid hard coding
- Deployment and Sandbox Management Developed unit test cases for the logic developed and test classes with 75%+ coverage mandatorily
- Involved business meetings and done changes in the applications according to requirement
System Engineer
Technology related
Front-End Developer (angular)&Testing
12.2021 - 05.2022
- Designed and developed new features, such as dynamic dropdown charts using Kendo UI
- Provided L2/L3 support to troubleshoot and resolve critical user issues
- Conducted functional and regression testing to ensure application stability
- Automated testing processes by developing scripts using Cypress
- Developed and maintained user-friendly application using angular
- Performed integration testing on API functionalities like bulk updates and creation using Postman
Education
Bachelor in Technology(B-Tech) - Information Technology
Medicaps University
Indore,india08-2021
Skills
- Salesforce Setup & Configuration
- User Management
- Security & Data Access
- Automation & Workflow
- Reports and dashboards
- AppExchange
- Data Management
- Deployment
- Data migration
- Business Requirements Gathering
- User Stories
- Agile Methodologies
- JIRA
- Confluence
- CPQ configuration
- Advance approval
Certification
- Salesforce Certified Associate
- Salesforce-certified AI associate
- Preparing for admin
- Preparing for the CPQ Specialist
Accomplishments
- Rise Award - Infosys (in pursuit of exceptional performance)
- Insta Award - Infosys (For Creating Impactful Dashboards)
Timeline
Senior System Engineer
Technology related
09.2023 - 03.2024
System Engineer
Technology related
06.2022 - 08.2023
System Engineer
Technology related
12.2021 - 05.2022
Senior System Engineer
Technology related
05.2021 - Current
Bachelor in Technology(B-Tech) - Information Technology
Medicaps University
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