Umar Mallik

Business Continuity

• Spearheaded implementation of a fully automated, enterprise-wide Business Continuity Management System (BCMS), achieving ISO 22301 certification, a key compliance and customer requirement across global markets.
• Established a centralized platform to manage BIA, BCP, risk assessments, and recovery testing, enabling data-driven decision-making and regulatory audit readiness.
• Aligned Business Continuity with IT Disaster Recovery, ensuring critical applications and systems are mapped, prioritized, and validated through structured annual testing.
• Led successful Work Area Recovery (WAR) site exercises involving relocation of critical functions, reinforcing recovery capabilities and operational readiness.

Crisis Management

• Designed and operationalized a Crisis Management Program supporting incident response across geopolitical, operational, and environmental threats.
• Deployed automated incident monitoring and employee wellness check systems, improving visibility and speed of response across all strategic sites.
• Provided real-time executive situational reporting on global events, including the Russia–Ukraine conflict, Israel–Iran escalations, India political unrest, Houston hurricanes, and London terror attacks.
• Led cross-functional CMT activations, partnering with Facilities, HR, Legal, Communications, and Business Ops for unified crisis response.

Corporate Security

• Designed and scaled a global Corporate Security framework to protect people, property, and proprietary information.
• Centralized physical security infrastructure (CCTV, access control, surveillance) and established standard operating procedures across all locations.
• Conducted risk assessments and managed security for high-profile corporate events (100–4000 attendees) in Melbourne, Singapore, Maldives, New York, Las Vegas, Hawaii, and more.
• Delivered executive protection and travel risk management programs in high-risk countries, collaborating with ground security partners and issuing proactive travel advisories in coordination with the global travel team.
• Managed secure employee transportation logistics during extended disruptions, ensuring continuity of operations and workforce safety.

Additional Domain Expertise

• Former IT Disaster Recovery lead with deep expertise in aligning technology recovery capabilities to business risk.
• Certified in IT Service Management (ITSM) with strong command of incident, problem, and change management processes.
• Comprehensive understanding of Facility Management and infrastructure operations due to extensive collaboration during crisis and continuity events.
• IOSH-certified in Health & Safety, with working knowledge of compliance requirements and risk mitigation strategies at the workplace level.