Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Custom
Timeline
Generic

Umarani S

Hyderabad

Summary

Accomplished operations leader with a proven track record at Axis Bank, excelling in staff supervision. Leveraged compliance management to enhance efficiency and meet targets. Adept at promoting banking products, driving customer satisfaction, and achieving operational excellence. Recognized for strategic problem-solving and fostering productive team environments.

Overview

20
20
years of professional experience

Work History

SDM Manager role

RBL Bank
Hyderabad
10.2023 - Current
  • Managed daily operations to ensure smooth workflow and efficiency.
  • Supervised staff to maintain high productivity and quality standards.
  • Coordinated logistics and inventory management for timely deliveries.

Operations Manager

Axis Bank
Razampet
04.2023 - 09.2023
  • Managed daily operations to ensure smooth workflow and efficiency.
  • Supervised staff to maintain high productivity and quality standards.
  • Coordinated logistics and inventory management for timely deliveries.

Teller Authorizer Manager role

HDFC Bank
Mahabubnagar
09.2022 - 03.2023
  • Authorized transactions and managed cash flow for customer accounts.
  • Ensured compliance with banking regulations and internal policies.

Operations Manager

Axis Bank
Chennai
09.2011 - 09.2022
  • Joined as an Assistant Manager in the month of Sep'2011, got the promotion as Deputy Manager in the month of April'2014 and was successfully achieved Manager Operations role in the year Sep'2017...
  • Managed daily operations to ensure smooth workflow and efficiency.
  • Supervised staff to maintain high productivity and quality standards.
  • Coordinated logistics and inventory management for timely deliveries.

Customer Service Executive

Reliance Communications
Chennai
12.2007 - 09.2009
  • Resolved product and service issues promptly and effectively.
  • Managed customer inquiries through phone, email, and chat channels.

Maths Teacher

Bright Buds School
Chittoor
06.2005 - 11.2007
  • Implemented effective classroom management strategies to enhance student participation.
  • Assessed student performance through regular quizzes and assignments.

Education

Bachelor of Science - Mathematical Sciences

PVKN Govt Degree College
Chittoor
06-2005

Some College (No Degree) - Intermediate

Vignanasuma Junior College
Chittoor
06-2002

Some College (No Degree) - 10th Class

Balaji High School
Chittoor
04-2000

Skills

  • Operations management
  • Logistics coordination
  • Staff supervision
  • Compliance management
  • Cash flow management
  • Customer relationship management
  • Meeting the targets set by the bank
  • Account opening like savings, current and premium and privilege etc
  • Promoting and selling banking products like MF, LI, GI, and GL etc

Accomplishments

    Best CSE award in Reliance for the year2008

    On time completion of probation period, got promotion from AM to DM and then to Manager Operations Head all it is in the span of 7 years.

    Met many internal challenging targets like account openings, balance maintaining schemes by customers and quarterly bank contents.

Languages

Telugu
First Language
English
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1
Hindi
Beginner (A1)
A1

Custom

Positive thinking

Easy adoption of the situations

Less stressed more productive self-motivated and hardworking easily mingling with others

Timeline

SDM Manager role

RBL Bank
10.2023 - Current

Operations Manager

Axis Bank
04.2023 - 09.2023

Teller Authorizer Manager role

HDFC Bank
09.2022 - 03.2023

Operations Manager

Axis Bank
09.2011 - 09.2022

Customer Service Executive

Reliance Communications
12.2007 - 09.2009

Maths Teacher

Bright Buds School
06.2005 - 11.2007

Bachelor of Science - Mathematical Sciences

PVKN Govt Degree College

Some College (No Degree) - Intermediate

Vignanasuma Junior College

Some College (No Degree) - 10th Class

Balaji High School

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Umarani S